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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Reception
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(29 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(275 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Hotel Portobelo is within a mile (2 km) of other popular sights such as Avienda Chapultepec. This 86-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Parque Revolucion - 1 min walk - 0.1 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Palacio de Gobierno - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪Tacos El Pastorcito - ‬3 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk
  • ‪Dogos Chondos - ‬3 min walk

About this property

Hotel Portobelo

At Hotel Portobelo, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include laundry facilities and a reception hall.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Portobelo

Hotel Portobelo Guadalajara

Portobelo Guadalajara

Portobelo Hotel

Hotel Portobelo Hotel

Hotel Portobelo Guadalajara

Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Portobelo?

Hotel Portobelo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Portobelo?

This hotel is situated in Downtown Guadalajara, just steps from Parque Revolucion, and within a 10-minute walk of University of Guadalajara Assembly Hall and Templo Expiatorio del Santisimo Sacramento. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Is parking available on site at Hotel Portobelo?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Portobelo have a casino at the property?

No, Hotel Portobelo doesn't have a casino.

Will I find an indoor pool at Hotel Portobelo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Portobelo?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a rainfall showerhead.

Does Hotel Portobelo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo have a restaurant that serves breakfast?

Yes, Hotel Portobelo serves continental breakfast for a surcharge each morning at PBH.

Does Hotel Portobelo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo though service animals are welcome.

Does Hotel Portobelo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Portobelo?

The closest major airport to Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel Portobelo?

No, you won't find guestrooms with balconies at Hotel Portobelo.

Hotel Portobelo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1552 out of 1942 reviews
Rating 8 - Good. 285 out of 1942 reviews
Rating 6 - Okay. 62 out of 1942 reviews
Rating 4 - Poor. 14 out of 1942 reviews
Rating 2 - Terrible. 29 out of 1942 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kerry

Stayed 1 night in Apr 2026

10/10 Excellent

kerry

Stayed 1 night in Apr 2026

10/10 Excellent

kerry

Stayed 1 night in Apr 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y agradable personal!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 5 nights in Feb 2026

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Me gusta mucho el servicio
Stayed 2 nights in Feb 2026

10/10 Excellent

Alfredo

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fast and easy no question got my key and off to my room.😁
Stayed 1 night in Feb 2026

2/10 Terrible

Victor

Disliked: Cleanliness
My wife had sinus issues while in Guadalajara for the 3 days we were there, we couldn’t figure out why.as soon as we got back home to The U.S. she blew her nose and a bed bug came out accompanied with a small amount of blood! Disgusting never going back to this hotel Portobelo!
Stayed 3 nights in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Stayed 5 nights in Feb 2026

10/10 Excellent

Antonio

Stayed 5 nights in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Lo mejor un 100
Stayed 2 nights in Feb 2026

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Graet location. Excellent staff. The restaurant food was very delicious and affordable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alfred o Murillo

Stayed 3 nights in Dec 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities
Fue una noche desagradable ya que toda la noche se escuchaba el ruido de los carros a pesar que dicen tener ventanas insonorizadas y las almhoadas muy delgadas..las instalaciones perfectas y el staff muy amable
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel, Brookings

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , good service 👍👍
Stayed 5 nights in Jan 2026

10/10 Excellent

Elva Patricia

Stayed 1 night in Jan 2026

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities
Muy buen hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Exelent
Stayed 2 nights in Jan 2026

10/10 Excellent

Hertzel

Stayed 3 nights in Jan 2026

10/10 Excellent

samuel

Stayed 4 nights in Jan 2026

6/10 Okay

Joy De

Liked: Cleanliness, property conditions & facilities
It was fine. Nothing special. Neighborhood was busy and not that interesting to walk around. Don’t think we’d stay here again. Better options abound.
Stayed 1 night in Jan 2026

10/10 Excellent

Guadalupe Javier

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place, little noisy due to renovation.
Stayed 2 nights in Jan 2026

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