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Hard Rock Hotel Guadalajara

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property video
Daily buffet breakfast for a fee
2 bars/lounges, poolside bar
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, National Chamber of Commerce
    ‪9 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪8 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪60 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(133 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

  • National Chamber of Commerce - 9 min walk - 0.5 miles
  • La Gran Plaza Fashion Mall - 12 min walk - 0.7 miles
  • Glorieta Chapalita - 3 min drive - 1.0 mile
  • Plaza Galerias Guadalajara Shopping Center - 8 min drive - 1.7 miles
  • US Consulate General Guadalajara - 9 min drive - 2.4 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 47 min drive

Restaurants

  • ‪Mr. Pampas - ‬18 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪La Huerta - ‬9 min walk
  • ‪Sessions - ‬1 min walk
  • ‪El Socio - ‬17 min walk

About this property

Hard Rock Hotel Guadalajara

Guests of Hard Rock Hotel Guadalajara enjoy a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 650 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 5:00 AM and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 360 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan

Hard Rock Guadalajara Zapopan

Hotel Hard Rock Hotel Guadalajara Zapopan

Zapopan Hard Rock Hotel Guadalajara Hotel

Hard Rock Guadalajara

Hotel Hard Rock Hotel Guadalajara

Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Jun 2, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan within a short 15-minute walk of La Gran Plaza Fashion Mall. You'll also find Andares Shopping Center and Minerva Roundabout within a short drive.

Is there parking available at Hard Rock Hotel Guadalajara?

Yes, valet parking is offered for MXN 60 per day and self parking is available for MXN 60 per day. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

Is Hard Rock Hotel Guadalajara a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Hard Rock Hotel Guadalajara have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1400 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Does Hard Rock Hotel Guadalajara have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 14.9 mi away (47 minutes by car).

Are there rooms with balconies at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms at Hard Rock Hotel Guadalajara that offer a balcony.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1956 out of 2723 reviews
Rating 8 - Good. 397 out of 2723 reviews
Rating 6 - Okay. 204 out of 2723 reviews
Rating 4 - Poor. 92 out of 2723 reviews
Rating 2 - Terrible. 74 out of 2723 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

10/10 Excellent

Roei

Stayed 2 nights in Feb 2026

10/10 Excellent

Roberto

Liked: Amenities, property conditions & facilities
everting was very nice and clean . Staff amazing./Valet/Front Desk/Lobby. Thank you.
Stayed 4 nights in Feb 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor Emmanuel, Bellflower

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Hervey G

Traveled with partner
Liked: Cleanliness
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus Yovani

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was great in general. Room was awesome, clean, nice view.
Stayed 1 night in Feb 2026

10/10 Excellent

cesar

Stayed 2 nights in Feb 2026

8/10 Good

Victor Hugo

Stayed 4 nights in Jan 2026

10/10 Excellent

Arnulfo

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Leticia Yanet

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and all the staff was amazing. Very polite and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Damyen javier

Stayed 1 night in Jan 2026

10/10 Excellent

Anam

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jovanni

Stayed 1 night in Dec 2025

10/10 Excellent

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well kept, nice and clean. All the staff was polite and friendly. I really felt safe at the hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Leticia Yanet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at the Hard Rock Guadalajara were polite and friendly. The food at the restaurant was delicious and the housekeepers were amazing. I felt very safe at the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

10/10 Excellent

Guillermo, Manteca

Stayed 1 night in Jan 2026

10/10 Excellent

Andres Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

silvia

Traveled with family
Liked: Cleanliness
entertainment was outstanding.
Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Stayed 1 night in Jan 2026

10/10 Excellent

Pablo, Juarez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Oct 2025

2/10 Terrible

Brandy

Stayed 3 nights in Oct 2025

8/10 Good

Fadi

Stayed 1 night in Jan 2026

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