Clarum 1014.0 out of 5.0
Recent guest reviews
This hotel has a friendly staff, but their business practice for mini bar charges is deceitful. There is a minibar refrigerator and a huge basket, which takes up a great deal of limited counter top space, with snacks for additional charges listed on the minibar price list, elsewhere on the counter top there was 2 small water bottles - not inside fridge or the basket and I incurred an additional charge on my credit card for these. There is no announcement on or near the bottles it’s part of the minibar menu. I paid 1,487.5 pesos for the night and had to listen to the noisy restaurant below (open late at night and early in the morning), drag luggage up and down stairs (the awful see-thru stairs that all dogs hate to use), and then on top of it I find their additional charge on my CC?! Really very cheap of this place and deceitful the way they do it. It is the first hotel/Airbnb to charge me for little water bottles that appear to be free as they are not inside minibar or that huge basket with empty space inside (plenty of space to put water bottles inside basket and the refrigerator). I’ve been traveling in this country for 4 months now and it’s the very first place to do this. I’ve reported them to my credit card company and everyone else should watch their cc after using this hotel - very shady practice. I also called hotel as I didn’t use any products in the minibar areas, but they refused to refund even after I explained. If you really must stay here bring your own toilet paper and towels so you don’t end up with additional charges on your credit card.
We checked in and soon discovered that just outside our widow there were tables of a restaurant. We immediatel checked out fearing the noise from the chatter and live music coming from the diners. Couldn't even open the curtains without being in full view of the guests.
Near Av Guadalupe block from Glorieta Chapala. I like this aria very nice restaurant all around. Hotel is just working distance from all place. Room is nice clean and small balcony with it. Next to busy road but little noise. Continental breakfast is included. I come back again.
The hotel has a perfect locatino if you wan to explore a more local Guadalajara. The are is safe and there is plenty of restaurants in the area. Tha only bad thing I can tell about the hotel is that the room´s floor had some nails sticking out. It is an old house and they certailny did a good job on remodeling... There is a good indoor terrace in some of the rooms. (good for smoking, if you need to). The service is good and they will try to do anything to help. Guadalajara can get pretty warm and the A/C wasn´t working 100% so the night was warm, nothing you couldn´t take. We´ll be back to this hotel. Prcing-service relationship is good. The restaurant downstairs is good!
The hotel is noisy as hell, you can hear everything that goes on in the hotel from your room and there is music until 10 PM. The good thing is the neighborhood and the terrace if you get one. The bad: beds are hard, The showers are useless, customer service is really bad although they have very nice people working there they don't have the power to fix anything. The shower in my room only runs on hot water (the cold cannot be turned on) and the shower spray wets everything and nothing at the same time. I stayed here twice. The first time they were remodeling and I wanted to give them another chance. On my second stay I had to be moved to another room which is a much cheaper rate and I tried and they did not get me any kind of reimbursement or discount for all the inconveniences.
In Chapalita one of the Classic High End Neighbouthoods in Guadalajara, with wide Streets and full of Old Trees. You can´t miss with this Hotel, if you like privacy, great attention to detail, Modern Kitsch individually decorated nice sized Rooms. I reccomend the Rooms with Private Terrace, which has a see though Shower to watch your partner bathe, the hotel has a nice Roof Top terrace where Breakfast is served, but serves as a nice Lounge Area with Bar in the Afternoon, it also has a Hot Tub guests can use. Currently with 11 Rooms and it is going through a remodelling of the Restaurant Area and one additional room.
I had a rental car that the hotel staff moved for a wedding. I don't know whether they damaged the car, but was told that a catering truck had backed into the driver's side door. The manager told me that i would be reimbursed for damages....after 15+ e-mails and promises, I am still out of the $200 US. The hotel itself is fine, but expect echoing all night as it does not have carpet. The first room I was brought to had water all over from a rain that occurred 24 hours prior, and after being told that there were no first floor rooms, they ironically found one. Anyway, expect smiles and they are helpful, but no follow up. While nice, I believe there are better for the same money.
Clarum has a great spirit! The original rooms have a decidedly metro-chic vibe to them, with some reference to NYC... which is near and dear to my heart. They are renovating and creating new rooms with a really cool vibe: it draws from the local mythology and color scheme, and is also rendered in a super chic and comfy way. It's a delight to the eyes, and feels really special in how it connects to the local environs. And speaking of... don't miss the restaurant circuit! There's a traffic circle nearby with some incredible restaurants and outstanding vibe, During the day it makes a really pleasant stroll with lots of local artisan treasures. Hope to be back there soon!
We arrived on Sunday, May 22 to find a significant portion of the hotel under construction. The hotel should warn guests before reserving and provide a discount as both the restaurant on the first floor and the rooftop terrace are unusable. Basically, the only place to spend time is in your room. We decided that we did not want to stay and talked to staff and eventually were able to cancel. If you do book, check to see if the construction is finished and also beware of the strict cancellation policy. You cannot change a thing about the reservation seven days out. Even shifting a day is not possible. In order to change anything, you need to talk in person to the manager.
The hotel is modern and the rooms are wonderful, the quality of the products are great. The location is perfect because there are many options of restaurants and bars around. The only and what they left us with a bad taste in our mouth was that we were quoted one price booking directly with them and upon check out, they charge us more. That's why we recommend go there but book with any other online travel agency.
- Close to Expo Guadalajara
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Chapalita within a mile (2 km) of Expo Guadalajara, Clarum 101 is within 2 miles (3 km) of other popular sights such as La Minerva. This 12-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Located centrally in Zapopan, it's also near University of Guadalajara Assembly Hall and Glorieta Chapalita.
This hotel has a restaurant where you can enjoy a bite to eat.
All of Clarum 101's 12 individually decorated rooms provide iPod docks, refrigerators, and minibars. 32-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and Select Comfort beds with premium bedding ensure a restful night. Free newspapers, safes, and phones are also available.
Guests of Clarum 101 enjoy free WiFi in public areas, a meeting room, and express check-in. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 1000 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include express check-out, free newspapers, and a terrace.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 134 reviews