Clarum 1014.0 out of 5.0
Recent guest reviews
We checked in and soon discovered that just outside our widow there were tables of a restaurant. We immediatel checked out fearing the noise from the chatter and live music coming from the diners. Couldn't even open the curtains without being in full view of the guests.
Near Av Guadalupe block from Glorieta Chapala. I like this aria very nice restaurant all around. Hotel is just working distance from all place. Room is nice clean and small balcony with it. Next to busy road but little noise. Continental breakfast is included. I come back again.
The hotel has a perfect locatino if you wan to explore a more local Guadalajara. The are is safe and there is plenty of restaurants in the area. Tha only bad thing I can tell about the hotel is that the room´s floor had some nails sticking out. It is an old house and they certailny did a good job on remodeling... There is a good indoor terrace in some of the rooms. (good for smoking, if you need to). The service is good and they will try to do anything to help. Guadalajara can get pretty warm and the A/C wasn´t working 100% so the night was warm, nothing you couldn´t take. We´ll be back to this hotel. Prcing-service relationship is good. The restaurant downstairs is good!
The hotel is noisy as hell, you can hear everything that goes on in the hotel from your room and there is music until 10 PM. The good thing is the neighborhood and the terrace if you get one. The bad: beds are hard, The showers are useless, customer service is really bad although they have very nice people working there they don't have the power to fix anything. The shower in my room only runs on hot water (the cold cannot be turned on) and the shower spray wets everything and nothing at the same time. I stayed here twice. The first time they were remodeling and I wanted to give them another chance. On my second stay I had to be moved to another room which is a much cheaper rate and I tried and they did not get me any kind of reimbursement or discount for all the inconveniences.
In Chapalita one of the Classic High End Neighbouthoods in Guadalajara, with wide Streets and full of Old Trees. You can´t miss with this Hotel, if you like privacy, great attention to detail, Modern Kitsch individually decorated nice sized Rooms. I reccomend the Rooms with Private Terrace, which has a see though Shower to watch your partner bathe, the hotel has a nice Roof Top terrace where Breakfast is served, but serves as a nice Lounge Area with Bar in the Afternoon, it also has a Hot Tub guests can use. Currently with 11 Rooms and it is going through a remodelling of the Restaurant Area and one additional room.
I had a rental car that the hotel staff moved for a wedding. I don't know whether they damaged the car, but was told that a catering truck had backed into the driver's side door. The manager told me that i would be reimbursed for damages....after 15+ e-mails and promises, I am still out of the $200 US. The hotel itself is fine, but expect echoing all night as it does not have carpet. The first room I was brought to had water all over from a rain that occurred 24 hours prior, and after being told that there were no first floor rooms, they ironically found one. Anyway, expect smiles and they are helpful, but no follow up. While nice, I believe there are better for the same money.
Clarum has a great spirit! The original rooms have a decidedly metro-chic vibe to them, with some reference to NYC... which is near and dear to my heart. They are renovating and creating new rooms with a really cool vibe: it draws from the local mythology and color scheme, and is also rendered in a super chic and comfy way. It's a delight to the eyes, and feels really special in how it connects to the local environs. And speaking of... don't miss the restaurant circuit! There's a traffic circle nearby with some incredible restaurants and outstanding vibe, During the day it makes a really pleasant stroll with lots of local artisan treasures. Hope to be back there soon!
We arrived on Sunday, May 22 to find a significant portion of the hotel under construction. The hotel should warn guests before reserving and provide a discount as both the restaurant on the first floor and the rooftop terrace are unusable. Basically, the only place to spend time is in your room. We decided that we did not want to stay and talked to staff and eventually were able to cancel. If you do book, check to see if the construction is finished and also beware of the strict cancellation policy. You cannot change a thing about the reservation seven days out. Even shifting a day is not possible. In order to change anything, you need to talk in person to the manager.
The hotel is modern and the rooms are wonderful, the quality of the products are great. The location is perfect because there are many options of restaurants and bars around. The only and what they left us with a bad taste in our mouth was that we were quoted one price booking directly with them and upon check out, they charge us more. That's why we recommend go there but book with any other online travel agency.
We stayed at Clarum 101 for a few nights and greatly enjoyed our stay! The building was a little hard to find at first, because they don't have a huge sign announcing their location. But their right on the main road and centrally located to some really fantastic restaurants and cafes. We really enjoyed the design minimalistic design. We stayed in one of their newly renovated rooms and loved the splash of color! The bed was incredibly comfortable, good sized room for two people. We also greatly appreciated the private courtyard with huge hot tub. It takes awhile to fill up, but once it does... you're in for a real treat! The hotel will be doing a lot of renovation in the next few months, but they are doing it strategically so as not to disturb guests. I can't wait to return next year to see all the changes!
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 132 reviews