Front desk was extremely helpful. Lael was great.
Great front desk staff. Pool and breakfast lacked. room great size suite.
welcoming front desk! beautiful place. immaculate. easy to get on and off highway. big room with couch and desk. supermarket and stores and gas station in backyard. beautiful pool! heavenly bed. we were only passing by on way home and we wish we could have stayed another night!
Great place for a quick visit. Everything was perfect!
Nice hotel and everything is very close by. Will book again for the price!
Nice hotel and great amenities. It is next to a construction site so that was the only downfall.
Older hotel need updating. Toilet seat was loose (Mgmt fixed while we were there) Sausage at breakfast was overcooked every day
Hotel was OK, Hotel Staff was very nice - but the Hotel itself was just OK you can find better ones around Mohegan Sun and closer to the casino. Breakfast stopped way to early for a Sunday Morning.
I chose this hotel to get Starwood points. Found out I couldn’t because I booked through Orbitz. Nice staff. Ok amenities. The tv situation is weird as it doesn’t fully rotate to the couch or bed. Funky smells throughout the place. Hallway had a weird smell and my pillows and sheets smelled like someone had smoked in the room. I’ll check out other hotels when I’m in the area again though.
Although it is out of the way, the hotel was clean and the room was large enough to not feel cramped.
Well kept interior and quiet but odd location - surrounding area and entrance to parking area seemed odd. Surroundings seemed a bit sketchy bur overall a good place to stay.
I lost my wallet on the way to this hotel and the staff couldn't have been nicer or more helpful when I arrived
Stayed here for a business trip. The staff was very helpful and courteous. I've always enjoyed Marriot Hotels - and the service at this one lives up to the Marriot name.
took the family to CT for a family function and stayed here. Check-in and check out was easy and friendly (no robots behind the desk). And the breakfast was great (thanks to the breakfast ladies). Room was good. It was what I expected and it served its purpose. I'll definitely consider this place again.
The location is slightly difficult to access but it is a clean and comfortable hotel for a multi-night stay.
I stayed here with a couple of friends on our way up north. It was perfect as it was right off the highway. We ate take out in the room very comfortably in the sitting area. The microwave allowed us to heat it up and the refridgerater worked for leftovers. The beds were comfortable and clean. and best of all the price was right! this place worked very well for what we were looking for!
I traveled with four other managers for a business meeting in the morning. We arrived really late but the front staff was very nice and explained all the amenities.Since we were only staying over night we werent going to able to enjoy them. The room was very clean and spacious. We did get up early enough to enjoy breakfast which offered alot more choices than other hotels I have stayed at for business travel. I would stay here in the future.
We saw a show at Mohegan Sun. Could not find a taxi cab to return us back to the hotel from Mohegan. Every cab company gave us the same line.."We're right around the corner!" and "We'll be there in 5-10 minutes!" No one ever showed up until 7:30 the next morning! We wondered around a "ghost town of a casino" the rest of the night! This hotel should really look into getting a shuttle to and from Mohegan.
Springhill Suites by Marriott Mystic Waterford places you within 2 miles (3 km) of United States Coast Guard Academy and Connecticut College. This 80-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Sofa beds, sitting areas, and microwaves are other standard amenities.
Guests of Springhill Suites by Marriott Mystic Waterford have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Front desk was extremely helpful. Lael was great.
Great front desk staff. Pool and breakfast lacked. room great size suite.
Thank you for the feedback about your recent stay. We are going to share your comments with our whole team today at our daily meeting.
welcoming front desk! beautiful place. immaculate. easy to get on and off highway. big room with couch and desk. supermarket and stores and gas station in backyard. beautiful pool! heavenly bed. we were only passing by on way home and we wish we could have stayed another night!
Thank you for the feedback about your recent stay. We are always so glad to hear about our guests stays. There is so much to do in Eastern Connecticut we hope you will come back real soon.
Thank you for your review.
Great place for a quick visit. Everything was perfect!
Thank you for 5 out of 5 review.
Nice hotel and everything is very close by. Will book again for the price!
Thank you for leaving us some great feedback. I am going to share it with our team today.
Nice hotel and great amenities. It is next to a construction site so that was the only downfall.
Thank you for the feedback. They are building 2 new stores next to us.
Thank you for the 5 out of 5 score!! We are so happy to hear you had a great stay with us.
Older hotel need updating. Toilet seat was loose (Mgmt fixed while we were there) Sausage at breakfast was overcooked every day
We are so sorry to hear you didn't enjoy your stay with us. I am going to share your comments with our team so we can use them as a learning opportunity.
Hotel was OK, Hotel Staff was very nice - but the Hotel itself was just OK you can find better ones around Mohegan Sun and closer to the casino. Breakfast stopped way to early for a Sunday Morning.
Thank you for staying with us!
Thank you for your feedback from your recent stay. I can't wait to share your comments with Lael today at our team meeting.