We loved the location of this facility to the city's attractions. We were very pleased with the room and amenities. Would recommend a stay here. Just book all the nights you need. We wanted to add a night and that wasn't a possibility.
The hotel is on the edge of the old town, very convenient location. However, the hotel is on a one-way street; the GPS of our rental car instructed us to enter the street the wrong way! The buffet breakfast is excellent.
They are understaffed. Both at check in and check out i had to wait in line for 20+minutes. And at departure the employee did not know how to do a money exchange so had to join another line for another 15min so that the other employee with knowledge can serve me. Other than that the hotel is perfectly ...
The hotel is located in a former palace (mansion), has historic charm and modern features. We booked regular (not business class) room; the room was very spacious, with an alcove and a window that could be open, so we always had fresh air in the room. The king bed was comfortable; large closet had ...
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They are understaffed. Both at check in and check out i had to wait in line for 20+minutes. And at departure the employee did not know how to do a money exchange so had to join another line for another 15min so that the other employee with knowledge can serve me. Other than that the hotel is perfectly located, rooms are great, and all went nice
The hotel staff were very courteous. All necessary amenities were available, and others like printing and luggage storage while traveling, were also provided. In-room Wifi was good. This is something even other good hotels in Dresden area seem to not provide. In addition they have a central location, in old-market area close to many food options and tourist locations.
Room was huge and well designed, nice touch with the welcome gifts (fruit, wine, candies, water, etc.). Dining -- breakfast and lunch was excellent. Staff were friendly and welcoming. Parking on site. Hard to beat Relais and Chateaux in Europe.
Great service. Very personable service and very reasonable rates for such a nice hotel