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Holiday Inn Express Hotel and Suites Kinston

2.5 out of 5.0

Recent guest reviews

Nice facility. Employees very friendly and helpful. Would have gave it a excellent review except it had a mildew smell as we entered lobby. First impressions are most important.

Overall, we were happy with the hotel. There isn't much in Kinston, so the location is about as good as it gets. However, every online listing stated that this hotel would have cribs available. Luckily, I called the hotel three days before our trip, and I was told that they have never offered cribs for guests. That would have ruined our trip if we hadn't checked and planned ahead.

Average at best. Youngstown-Warren Holiday Inn Express has a significantly higher standard.

2 attempts to get the hotel to agree to a refund for the 2nd reserved night which was not used have been unsuccessful. So far, the hotel has refused to agree to a credit for the unused night. The hotel is not in a very convenient place; back in a field by itself with a road to it that does not look like it goes anywhere. The room was okay, but the bed linens did not feel fresh and there was a visible stain on the comforter.

We actually arrived a day early and they honored our reservations without any problems. Great freindly staff. Would certainly stay there again if back in Kinston.

Staff pleasant and cooperative. Will use facility again

the family was there for a family vacation. the staff was very pleasent. All who I encountered had smiles and were very nice. [...]

I stayed there because my son graduated from college in Greenville and all hotels were booked. We were slightly upset at the drive but when we arrived at the hotel, we were pleasantly surprised. Room was spacious, very clean, comfortable, movie theater and restaurant right next door!

Staff was extemely friendly and helpful. We got a 10% off coupon for Golden Corral next door within walking distance. Hot breakfast included was good. Nice room with a great shower and confortable bed.

[...]The hotel staff was friendly, offered me water and snacks [...].The location is great, movie theater, and shopping within close proximity. The King Suite was a great buy and with promo code "WELCOME10" it was also 10% off.The room came equipped with plates, cups, utensils, coffee maker, microwave, large desk. Really well thought out...It was like a cheaper version of the Hyatt Place, all the amenities without the nice furniture.

It was quite adequated for a midrange hotel -- clean, quite,fair breakfast bar. It's a bit of a challenge for an early morning jog as the semi-rural setting has no streetlights nor sidewalks. Convenient pick up of forgotten items at shopping strip across the road.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Accessible (Roll-in Shower)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel and Suites Kinston

Everyone (1) Couples (2) Business (3) Family (4) Other (1)
4
Everyone

Nice facility. Employees very friendly and helpful. Would have gave it a excellent review except it had a mildew smell as we entered lobby. First impressions are most important.

By , from VA on Aug 20, 2017

Review comment responded on Aug 22, 2017

Greetings, I would like to take this time to thank you for taking the time to leave us feedback from your stay. I apologize for any unpleasant odors that may have been experienced during your stay. The proper department has been notified concerning your mention. Anytime you're in our area, we hope to have the pleasure of having you again. Yours in Service, Michael D. Sutton Asst GM

4

call ahead

Families

Overall, we were happy with the hotel. There isn't much in Kinston, so the location is about as good as it gets. However, every online listing stated that this hotel would have cribs available. Luckily, I called the hotel three days before our trip, and I was told that they have never offered cribs for guests. That would have ruined our trip if we hadn't checked and planned ahead.

By on Oct 13, 2015

3

kinston trip

Couples

Average at best. Youngstown-Warren Holiday Inn Express has a significantly higher standard.

By on May 6, 2012

3

credit card nightmare

BusinessTravelers

2 attempts to get the hotel to agree to a refund for the 2nd reserved night which was not used have been unsuccessful. So far, the hotel has refused to agree to a credit for the unused night. The hotel is not in a very convenient place; back in a field by itself with a road to it that does not look like it goes anywhere. The room was okay, but the bed linens did not feel fresh and there was a visible stain on the comforter.

By on Jan 9, 2012

5

great facility

BusinessTravelers

We actually arrived a day early and they honored our reservations without any problems. Great freindly staff. Would certainly stay there again if back in Kinston.

By on Jun 10, 2011

4

holiday inn

Singles

Staff pleasant and cooperative. Will use facility again

By on Aug 16, 2010

4

better than expected

Families

the family was there for a family vacation. the staff was very pleasent. All who I encountered had smiles and were very nice. [...]

By on Jul 28, 2010

4

very comfortable

Families

I stayed there because my son graduated from college in Greenville and all hotels were booked. We were slightly upset at the drive but when we arrived at the hotel, we were pleasantly surprised. Room was spacious, very clean, comfortable, movie theater and restaurant right next door!

By on May 12, 2010

5

kinston stay

Couples

Staff was extemely friendly and helpful. We got a 10% off coupon for Golden Corral next door within walking distance. Hot breakfast included was good. Nice room with a great shower and confortable bed.

By on Apr 20, 2010

4

excellent time

BusinessTravelers

[...]The hotel staff was friendly, offered me water and snacks [...].The location is great, movie theater, and shopping within close proximity. The King Suite was a great buy and with promo code "WELCOME10" it was also 10% off.The room came equipped with plates, cups, utensils, coffee maker, microwave, large desk. Really well thought out...It was like a cheaper version of the Hyatt Place, all the amenities without the nice furniture.

By on Feb 5, 2010