The room had not been cleaned in the slightest. The floors were dirty, tables, counters, sinks, the microwave, the tub, there were even 💩 streaks in the toilet and hair as well on the seat underneath the one you sit on. The outside of the toilet didn't look like it had been cleaned in I don't know how long. Makes me wonder what kind of person would have even stayed in the room prior to my booking it.
I went to the front desk and asked for another room, and she let me go look at it before I decided to stay in it. The door was already open, so I didn't even need the key she made me. It smelt heavily of cigarette smoke (I booked a non smoking room) and was extremely hot, due to the door being open. The woman at the front desk issue my refund and was very understanding in my not wanting to stay. She had even given me extra towels and rags for my stay.