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Recent guest reviews

good service, but an hour late check-out was NOT allowed without an additional $10. service charge.

This is a basic, economy, no frills hotel. I found the rooms and facility to be clean.

ESA is always a good bargain, and I have stayed at this property several times with consistently good results.

Almost nothing in room. No paper towels. No tissues. No cups or glasses. Empty. No ice on entire Property. NOT IMPRESSED

The manager and the staff were super rude. When it was checkout time they knocked on my door and told me in a rude way (if you don’t check out we’ll be charge you an extra 10$. I said I will leave in 15 minutes because I didn’t know I had to leave at 11. Most hotels I stay in give you till 1 and are flexible. Well they did charge me when I left at 11:20. I spoke to the manager and she was rude and unhelpful at all. I’d never stay there again.

Very Friendly night staff an loved the location an cleanliss of my rooms

I didn't like that I didn't have the sheets and blanket for the pull out sofa. I had to go to d front desk and get them . The Iron had a shortage. Would i stay there again? Maybe.

Room was not cleaned properly. Hair in the shower and on the shower walls. We was not happy!!

Its always wonderful to stay here just need steps to walk to Ruby Tuesdays

Very friendly at front desk and helpful great rooms clean comfortable

The hotel was close to the airport. Unfortunately neither soda machine was in working order. All the staff I encountered were very friendly.

Nice hotel close to highway and airport heat didn't work in first room but problem was handled very quickly by moving me to another room very friendly staff

The front desk staff was not very helpful or friendly. I had a shuttle lined up for airport pick up, but when the flight was delayed they would not accomadate, and all but one lady were very rude in how they handled this. And, they would not even tell me her name.

All was great. It made my boyfriend's relocation to Greensboro more of a comfortable transition.

Hotel was not clean, needs updating, uncomfortable Bed and pillows. You can hear through the walls....hear people Walking around upstairs.

The room was not clean. Room has old bedsheets. Beer bottle in fridge. Toilet was not clean. There was a problem with lock of our room. We left our stuff in the room and when we try to get in the room again it does not open. It was 9 at night and the lady at the reception was having difficulty to help us because of limited staff. Our one year old kid food was in the room and we could not access it for two hours. You all could imagine how difficult it is to manage a hungry child for two hrs late at night. The lady at the reception was very helpful but she couldn't do anything as the tools were not there to unlock the door. After 2 hrs of effort from the lady at reception we were able to get in.

Thorndike Rd Greensboro NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Laundry facilities

Extended Stay America - Greensboro - Airport places you within a few miles (5 km) of Erick Andersen and All-A-Flutter Butterfly Farm. This 84-room hotel has free in-room WiFi, free self parking, and a fitness center.


Rooms

The 84 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America - Greensboro - Airport offers a fitness center, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a picnic area.

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America - Greensboro - Airport

Everyone (17) Couples (1) Family (4)
5
Everyone

By on Jun 15, 2020

Review comment responded on Jun 16, 2020

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management

5
Everyone

By on Apr 15, 2020

Review comment responded on Apr 15, 2020

We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management

5
Everyone

By on Jan 7, 2020

4
Business Business

good service, but an hour late check-out was NOT allowed without an additional $10. service charge.

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us and liked the service provided by our courteous associates. However, we regret your disappointment with one of our hotel policies. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management

3
Family

This is a basic, economy, no frills hotel. I found the rooms and facility to be clean.

By , from Rhode Island on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for staying with us. We appreciate your feedback about our commitment to cleanliness. It was a pleasure to have you as our guest, and we look forward to making your next stay an even more enjoyable one! Sincerely, Hotel Management

4
Business Business

ESA is always a good bargain, and I have stayed at this property several times with consistently good results.

By on Sep 6, 2019

Review comment responded on Sep 6, 2019

We appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

2
Partner Couples

Almost nothing in room. No paper towels. No tissues. No cups or glasses. Empty. No ice on entire Property. NOT IMPRESSED

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thank you for your review. We are sorry we failed to provide our customary attention to detail in preparing your room, and we sincerely apologize for the oversight. We will share your feedback with the housekeeping team so that they are more diligent going forward. Kindly note, kitchenware for your suite is kept and available at the front desk upon request, and that we have ice trays for your convenience. We appreciate your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management

1
Business Business

The manager and the staff were super rude. When it was checkout time they knocked on my door and told me in a rude way (if you don’t check out we’ll be charge you an extra 10$. I said I will leave in 15 minutes because I didn’t know I had to leave at 11. Most hotels I stay in give you till 1 and are flexible. Well they did charge me when I left at 11:20. I spoke to the manager and she was rude and unhelpful at all. I’d never stay there again.

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management

5
Everyone

Very Friendly night staff an loved the location an cleanliss of my rooms

By on May 31, 2019

Review comment responded on Jun 1, 2019

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management

3
Family

I didn't like that I didn't have the sheets and blanket for the pull out sofa. I had to go to d front desk and get them . The Iron had a shortage. Would i stay there again? Maybe.

By on May 26, 2019

Review comment responded on May 27, 2019

We are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management

Extended Stay America - Greensboro - Airport

7617 Thorndike Rd, Greensboro, NC 27409
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