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The Pal Living in a Concept

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Front of property
Gym
Rooftop terrace
Rooftop terrace
The Pal Suite | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Konstantinou Palama 18, 18, Heraklion, 713 06
  • Place, Venetian Walls
    ‪3 min walk‬
  • Place, Heraklion Town Hall
    ‪14 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪15 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for UpBeat Premium Escape

In-room safe, desk, laptop workspace, blackout drapes

UpBeat Premium Escape

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for UpBeat Deluxe Escape

UpBeat Deluxe Escape | In-room safe, desk, laptop workspace, blackout drapes

UpBeat Deluxe Escape

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Living area

Superior Suite

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for The Pal Suite

The Pal Suite | In-room safe, desk, laptop workspace, blackout drapes

The Pal Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Special Offer

Living area

Special Offer

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the neighborhood

Heraklion

Heraklion Archaeological Museum is a short stroll from The Pal Living in a Concept, and other popular attractions like Heraklion Port are within a couple of miles (3 km). This 14-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Venetian Walls - 3 min walk - 0.2 miles
  • Heraklion Town Hall - 14 min walk - 0.8 miles
  • Heraklion Archaeological Museum - 15 min walk - 0.8 miles
  • Historical Museum of Crete - 17 min walk - 0.9 miles
  • Heraklion Port - 4 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪Ηacienda - ‬4 min walk
  • ‪Monk's - ‬1 min walk
  • ‪Per Se Lounge - ‬4 min walk
  • ‪Tartufo - ‬3 min walk
  • ‪Coffee Island - ‬8 min walk

About this property

The Pal Living in a Concept

At The Pal Living in a Concept, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include meeting rooms, a seasonal outdoor pool, and a meeting room.
Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and slippers. Other amenities include kitchenettes, balconies, and sitting areas. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 1039K134K0357400

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to November.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see within easy reach of The Pal Living in a Concept?

Located steps from Manos Hatzidakis Theatre, this hotel is in Heraklion, and within a 10-minute walk of Venetian Walls and Public Gardens of Iraklion. You'll also find Heraklion Port and Heraklion Archaeological Museum within a short drive.

How much does it cost to stay at The Pal Living in a Concept?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Pal Living in a Concept on May 13, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Pal Living in a Concept?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at The Pal Living in a Concept?

Spa services at the hotel include massages.

Does The Pal Living in a Concept feature a casino?

No, The Pal Living in a Concept doesn't have a casino.

Will I find an indoor pool at The Pal Living in a Concept?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until November.

What do couples enjoy most about The Pal Living in a Concept?

Amenities that appeal to couples at this hotel include a kitchenette, meal delivery service, and slippers.

Are there hot tubs at The Pal Living in a Concept?

No, there isn't a spa tub at this hotel.

Does The Pal Living in a Concept have a restaurant with a breakfast menu?

The Pal Living in a Concept offers continental breakfast each morning for a surcharge though there is no restaurant.

Will The Pal Living in a Concept allow pets to stay free of charge?

No, pets aren't allowed at The Pal Living in a Concept.

Are there connecting rooms at The Pal Living in a Concept?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Pal Living in a Concept?

The closest major airport to The Pal Living in a Concept is Nikos Kazantzakis Airport (HER), which is 3.7 mi away (12 minutes by car).

Are there rooms with balconies at The Pal Living in a Concept?

Yes, every guestroom at The Pal Living in a Concept comes with a balcony and some offer city views.

The Pal Living in a Concept Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 27 reviews
Rating 8 - Good. 1 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yiannis

Stayed 1 night in Jan 2026

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, room comfort
Everything was perfect! It is a rare place, you must book! It is modern, good taste, super clean, well situated in Heraklion and the place is just a jewel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Philippe

Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean and staff were helpful, only a 10 minute walk from the centre of Heraklion. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Effie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a suburban street - 10-15min walk from the centre BUT it is worth it. The amenities and quality of the property is some of the best you can expect. They have thought of everything. Would definately stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Panteleimon, Ames

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, stylish property, brand new in 2025. Everything inside is fine. Dishwasher and washing machine in the suite. On the other hand, no on-site parking and the front desk (available 12 hours per day) is located in the 3 Pines property across the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sanna

Traveled with family
Disliked: Cleanliness, staff & service
stayed 2 nigths in sept with family, the hotel is nice - sharing the service and reception with anither hotel across the street. rooms , beds , shower all good. Balcony facing a backstreet. the hotel is in a outskirt area of the more central streets if the town. the pool is much smaller that in pictures and cold - not in sun really. good place - without kids we would have considered comming back - would pay the same and get better closer to beach/city
Stayed 2 nights in Sep 2025

10/10 Excellent

Ainori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、スタッフの方の対応も大変丁寧で過ごしやすかったです。チェックインカウンターは3Pines Design Livingと共通でした。
Stayed 4 nights in Sep 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beau studio bien équipé et très fonctionnel. Gentillesse du personnel. Près du centre et de l’aéroport.
Stayed 2 nights in Sep 2025

8/10 Good

Tigrane

Stayed 1 night in Sep 2025

10/10 Excellent

STAVROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Άριστη επιλογή

Ολοκαίνουργιο κτίριο, με πολύ ωραία διαρρύθμιση , πολύ καθαρό , πολύ κοντά στο κέντρο και εύκολο πάρκινγκ, ίσως πρέπει να ρίξουν μια ματιά στην πίεση του νερού στο ντουζ και να μπει ένα τραπέζι μικρό που να μπορεί όμως να χρησιμοποιηθεί για να φάει ένα ζευγάρι
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Iraclion

The appartment was modern and very well equipped In spite of it being in the center the swimming pool was my grand childs favorite.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Pal hotel

Really surprised from the quality of this hotel. One of the best I have stayed over the years.
Stayed 7 nights in Jul 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt sted

Super lækkert lejlighedshotel. Alt er helt nyt og værelset var lækkert og stort :-) Meget venligt personale.
Stayed 1 night in Jul 2025