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Helena Hotel

3.0 star property

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Photo gallery for Helena Hotel

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131
  • Place, Maritime Museum of Crete
    ‪1 min walk‬
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Central Market
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Superior Double Room, Sea View

  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Triple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Sea View

Individually decorated, individually furnished, desk, laptop workspace

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Chania

Located in Chania Town, Helena Hotel is adjacent to Old Venetian Harbor and within a 10-minute walk of other popular attractions like Chania Central Market. The 7 rooms at this 3-star hotel include refrigerators, espresso makers, and LCD TVs.

What's nearby

  • Maritime Museum of Crete - 1 min walk - 0.0 miles
  • Old Venetian Harbor - 1 min walk - 0.1 miles
  • Chania Lighthouse - 2 min walk - 0.1 miles
  • Chania Central Market - 7 min walk - 0.4 miles
  • Nea Chora Beach - 14 min walk - 0.8 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪La bodega - ‬1 min walk
  • ‪Άρωμα - ‬4 min walk
  • ‪Remezzo - ‬4 min walk
  • ‪Ταμάμ (Tamam) - ‬2 min walk
  • ‪Lithos - ‬3 min walk

About this property

Helena Hotel

Guests staying at Helena Hotel enjoy free WiFi in public areas, express check-out, and a communal living room. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables.
20-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, espresso makers, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 20-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Helena Hotel?

Helena Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Helena Hotel?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Helena Hotel on Apr 30, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Helena Hotel?

This hotel is situated in Chania Town within a 10-minute walk of Old Venetian Harbor and Chania Central Market. You'll also find Nea Chora Beach and Golden Beach within a short drive.

Is parking available on site at Helena Hotel?

Yes, self parking is offered for free at the hotel.

Does Helena Hotel include a casino at the property?

No, Helena Hotel doesn't have a casino.

Will I find an indoor pool at Helena Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Helena Hotel?

Couples will appreciate amenities at this hotel, including an espresso maker and slippers in each guestroom, and some feature sea view.

Does Helena Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Helena Hotel have a restaurant that serves breakfast?

No, Helena Hotel doesn't have a restaurant that serves breakfast.

Will Helena Hotel allow pets to stay for free?

No, pets aren't allowed at Helena Hotel.

Does Helena Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Helena Hotel?

The closest major airport to Helena Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.9 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Helena Hotel?

No, there aren't any guestrooms at Helena Hotel that offer a balcony.

Helena Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews
Rating 8 - Good. 24 out of 75 reviews
Rating 6 - Okay. 1 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene! Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
Stayed 2 nights in Oct 2025

8/10 Good

Gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great view. Will be back.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Traveled with partner
Liked: Amenities
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Stayed 2 nights in Sep 2025

10/10 Excellent

Selena Di

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Stayed 4 nights in Sep 2025

10/10 Excellent

HARSHWARDHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, close to everything, very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
George is amazing and gave great recommendations
Stayed 5 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Judy

Traveled with family
Liked: Amenities
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tetyana

Stayed 5 nights in Mar 2025

10/10 Excellent

Clare, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022

10/10 Excellent

Marc-Antoine

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location The owners are very kind and helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Stayed 3 nights in Apr 2019