Capsis Astoria Heraklion Hotel

4.0 star property
VIP Access

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Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Buffet
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Down comforters, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
11 Eleftherias square, Heraklion, Crete Island, 71201
  • Place, Heraklion Archaeological Museum
    ‪1 min walk‬
  • Place, Heraklion Town Hall
    ‪3 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room Street View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Triple Room Street View

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Executive Room for Guests with Special Needs and Abilities

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 3 Twin Beds
  • Free WiFi

Comfort Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Room Grand View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Heraklion

Capsis Astoria Heraklion Hotel places you next to Heraklion Archaeological Museum and a short stroll from other popular sights like Heraklion Port. This 131-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 miles
  • Heraklion Town Hall - 3 min walk - 0.2 miles
  • Heraklion Loggia - 3 min walk - 0.2 miles
  • Historical Museum of Crete - 7 min walk - 0.4 miles
  • Heraklion Port - 12 min walk - 0.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos - ‬1 min walk
  • ‪Χόβολη - ‬6 min walk
  • ‪Τζιράφ - ‬3 min walk

About this property

Capsis Astoria Heraklion Hotel

Capsis Astoria Heraklion Hotel offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for EUR 20 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
28-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,650 square feet of space)

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per accommodation, per stay
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Is a free cancellation option available at Capsis Astoria Heraklion Hotel?

Capsis Astoria Heraklion Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on May 12, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Capsis Astoria Heraklion Hotel?

Guests positively rate the hotel's walkable location in Heraklion, and it's a short 15-minute walk from Heraklion Port and also 1 minutes on foot from Heraklion Archaeological Museum. You'll also find Eleftherias Square and Lions Square less than a mile away.

Will I be able to park at Capsis Astoria Heraklion Hotel?

Yes, secured valet parking is offered for EUR 20 per day.

Does Capsis Astoria Heraklion Hotel feature a casino?

No, Capsis Astoria Heraklion Hotel doesn't have a casino.

Is there an indoor pool at Capsis Astoria Heraklion Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Capsis Astoria Heraklion Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an ocean-view restaurant and a poolside bar.

Are there hot tubs at Capsis Astoria Heraklion Hotel?

No, there isn't a spa tub at this hotel.

Does Capsis Astoria Heraklion Hotel have a restaurant that serves breakfast?

Yes, Capsis Astoria Heraklion Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Capsis Astoria Heraklion Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Capsis Astoria Heraklion Hotel for a fee of EUR 10 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Capsis Astoria Heraklion Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Capsis Astoria Heraklion Hotel?

The closest major airport to Capsis Astoria Heraklion Hotel is Nikos Kazantzakis Airport (HER), which is 4 mi away (17 minutes by car).

Can I book a room with a balcony at Capsis Astoria Heraklion Hotel?

Yes, some guestrooms at Capsis Astoria Heraklion Hotel offer a furnished balcony and may feature city views.

Does Capsis Astoria Heraklion Hotel have a wedding venue?

Take advantage of the wedding venue at Capsis Astoria Heraklion Hotel if you plan to say "I do" during your trip.

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Stayed 1 night in Nov 2025

8/10 Good

Andrew Bastarache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
An
Stayed 3 nights in Oct 2025

2/10 Terrible

Joan

Stayed 1 night in Sep 2025

10/10 Excellent

Harrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Stayed 1 night in Sep 2025

10/10 Excellent

lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.
Stayed 1 night in Sep 2025

8/10 Good

Kaitlin

Stayed 1 night in Aug 2025

10/10 Excellent

osborne michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.
Stayed 2 nights in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

GEORGIOS, Thessaloniki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Aug 2025

6/10 Okay

Alexandria

Traveled with group
Disliked: Cleanliness
Close location to everything
Stayed 1 night in Aug 2025

10/10 Excellent

Marie-Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel with fantastic location

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are lovely and very helpful, the location was great, the room was clean but small with no window, as it was interior facing, which felt stuffy and dark. I recommend asking specifically for an outward facing room if you stay here. And I highly recommend that the hotel clarifies what an internal room means on booing sites. I would rate it as 4 stars, definitely not 5 stars, as everything that would rate it higher costed extra- Breakfast was not included, parking was not included- so just he aware when booking. Overall it was fine for two nights.
Stayed 2 nights in Jul 2025

6/10 Okay

April

Traveled with family
Liked: Property conditions & facilities
Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Danice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

Another stay at the Capsis

We stay here many times. It has recently been refurbished and it is excellent
Stayed 1 night in Jul 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Stayed 2 nights in Jun 2025