Atlantica Caldera Palace - All Inclusive

You'll be asked to pay these charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 10:30 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and cash.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• The seasonal pool is open from March 27 to November 02.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).