Holiday Inn Express Greenock3.0 out of 5.0
Recent guest reviews
We stayed here as a base as visiting family member in hospital, on arrival we were greeted with a smile and made to feel welcome straight away. On going up to our room we were very pleased to see how nice it was , very clean and it had everything you could need. We had our evening meal although nicely cooked just a little bit disappointed that it was frozen chips and packet potato , this is our only small gripe. The staff are definitely a credit to the holiday inn and that includes the cleaning staff. we would most definitely stay again and recommend it to family and friends
Stayed at Hol Inn Warrington night before this visit to Hol Inn Greenock. Our wee dog was fussed over and access all areas (bar and breakfast in restaurant) as they are a "dog friendly hotel". So we arrive at Greenock which is also a "dog friendly hotel" like Warrington. We were bed n breakfast. 1st night we were informed that not only could we not have a drink at the bar with our wee dog and had to sit in the foyer, but, we could not take him in for breakfast or evening meal? So essentially even although it is a holday inn they have different rules in express. I still do not understand and after speaking to the GM the following morning decided to be submissive and just agree to disagree. So if you have a dog in Holiday Inn Express-It is dog friendly but only from front door to room and no other areas of the hotel aka your in a hostel as you cannot use any of the hotel facilities. I think you need to take " dog friendly" off of your Express chain Mr Holiday Inn
I booked 2 rooms for an overnight stay with family as we were all attending a wedding nearby. My initial thoughts were to book at the nearby Premier Inn being a frequent visitor to the hotel group but as other guests were staying here I booked to stay in the same hotel. I was a little apprehensive but I was not disappointed. Indeed I had to blink to remind me I was not staying in a Premier Inn such was the resemblance. Nobody in the group had any adverse comments regarding the hotel. I arrived a little earlier than the 1400hrs check in. The check in done by Gary was smooth informative and friendly. The room had a double bed and a sofa bed with a selection of soft and hard pillows. I was later to find out just how comfortable the bed was when I had one of the best sleeps I have ever had in any hotel. The bathroom was clean, well equipped and everything worked perfectly. The room faced to the rear of the property and was opposite the lift. Despite this it was still very quiet. The bar service was good, apparently until the wee small hours I was later to be informed by relatives. The breakfast buffet had a good hot and cold selection which was constantly topped up. The staff were attentive and as soon as they saw the tables filling up they opened an adjacent room to accommodate other guests arriving. Multitasking was the order of the day and all of the staff worked hard to keep everything running efficiently. The check out was as smooth as the check in. Parking around the hotel is more than adequate. It is hard to think of anything negative to say about the hotel. I would have no hesitation in booking to stay there again.
Very warm welcome on returning. Nice bar etc and easy walking distance to pubs etc. Rooms starting to look a bit dated and the bathroom needs a bit of attention re grout and tiles etc. A cost effective hotel though if in the area.
Great friendly staff. Reiss and George were excellent on the front desk and great with all customers the team were busy with large parties visiting and still caring for all customers at the same time. Breakfast had a good selection and all fresh. The rooms were clean, I was disappointed on my first visit when the water was turned off and toilets could not be flushed due to work being carried out in the hotel. Being an Gold member and now swing other pics of the rooms disappointing that I had an older style room love the new bathrooms in the hotel. The evening meals and food was good the steak pie was excellent. I enjoyed this tremendously. Thanks to all the team for making my two week stay a very enjoyable one. Thank you team for making my stay so special
Arrived and warmly welcomed by Helen at reception. efficiently and quickly checked in and allocated a room on 2nd floor which was clean and comfortable. Enjoyed my 2 night stay and Staff and facilities were excellent in every respect.
Good hotel plenty of parking staff good breakfast nice selection room ok only complaint is if your room is at front of the hotel traffic noise can be heard also you can hear conversations of people on their mobile phones outside your room the insulation is so bad.
The staff here (both of them) were very accomodating. The beds are very comfortable and rooms a generous size. Bathrooms need an update and the abundant reliance on silicone is obvious. It is a noisy place though ... people in the floors above can be heard easily and those in adjacent rooms are obvious. I consider a restaurant to have waiting staff and on shift kitchen staff and fresh vegetables listed on the menu to indeed be that. Our dining was reheated food in a microwave heated by one of the 2 desk staff. Those fresh veggies were frozen mixed veg. It was edible but not what i expected.
Stayed at the Holiday Inn with my 94 y/o parents whilst they were having their bathroom modified, we were there for 5 night. The staff were exceptional providing care and assistance and happy to go beyond the norm to make my parents feel "at home" during this challenging time. The rooms are clean and tidy, furnishings and interior is looking old but I am told a major refurbishment is scheduled at the end of the season. Breakfast was usual hotel fare and reasonable. Convenient location and good parking.
Not the Hyatt but nicer than some that we had been in on this trip. Clean and comfy beds. Not impressed with dinner here. I ordered Tomato Basil soup and was served Campbell's tomato soup. Would have appreciated a laundry facility.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 380 reviews