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Best Western Glasgow City Hotel

3.0 out of 5.0

Recent guest reviews

Excellent location, reasonably easy to find. Old style building, but reasonable interior. Bed and breakfast kind of hotel, but rooms a quite big and well maintained. Clean bathroom, though bit tight on space. Welcoming and friendly staff. Great for a Glasgow city centre visit, and good value for money.

The hotel is well-situated for exploring Glasgow and easy to find. The service was friendly and for vegans there is soya milk if you ask. Breakfast is self-service with cereal, fruit, yoghurt and traditional cooked items. Our room was on the ground floor, and whilst spacious, the only view was of a high wall. It was also a dead spot for phone reception so we had to go outside to make calls. Aside from that it was well-appointed and we would definitely stay again.

The hotel has a good location! 10 min walk by foot to the city center. The room is very clean! Most of the time there is no one at the reception desk! but the staff is very friendly! The price is good for what you get! I would go back!:)

Good choice if you are wanting a central hotel in Glasgow but still in a quiet area. Very close to Charing Cross Train Station and within ten mins walk from the main shops. Rather an up hill walk from Central Station. Breakfast could do with some fresh milk being available.

This hotel is about 15 minutes slow walk from Glasgow Central Station and is a quiet place to stay. Ther are a wide range of food options nearby. The only downside of this hotel is that there is no elevator (lift) and it could be a huge and tiring task to carry your heavy luggage upstairs.

Older folks should consider avoiding this hotel as the bath/shower is literally dangerous. We are fairly agile and fit but not only is the tub slippery and without a mat, non-slip surface or grab bars, but it is a LONG way off the floor with nothing to hold on to. Younger folks might hate waiting hours for the next web page to load. And any age might be annoyed at having booked - at extra price - an "executive" room just to find that it is in the basement next to the boiler (or at least lots of other hotel infrastructure). And the folks next door with the yappy little dog didn't help either. I bet you can do better than this in Glasgow for the price

What a lovely hotel. Just returned from a night in this hotel. Very central and within walking distance of shops. Very modern inside and rooms were comfy. Had breakfast this morning which was very good. Parked in the nearby multi-storey. Will defo return 😄

We decided to stay at the BW hotel after seeing how cheap it was, it's fortunately not directly in the city centre, therefor very quiet. The room was nice enough, a little on the small side, but we paid £50 a night so can't grumble. The hotel is a 2 minute walk from Glasgow Charing Cross low level station which has direct trains to Glasgow centre, Edinburgh, Helensborough and more.

I booked to stay here with my husband during the trnsmt festival. We booked the last ‘executive’ room on the website. When we checked in the receptionist was very friendly and we were given the keys to a room in the basement. The room was dark and in desperate need of updating, the shower room was nice and modern but the bedroom was very dark, there were stains on the wall and it looked out onto a two story high pile of rubble from the building site behind. We went back and spoke to receptionist to explain we would not be staying two nights as planned and could I have the following night refunded. I must say she went above and beyond, we popped out for a walk and she called us within minutes to tell us she had managed to find us a nicer room, despite being fully booked. We went back and although this room was at the top of the hotel and there are many stairs and no stairs, it was far nicer and we had a great stay there. It was large, bright and airy, with a comfortable bed and a nice bathroom. I would say that the executive rooms differ greatly and we were very disappointed with the initial room we were given. However the lady on reception was fantastic and I would say the customer service is a real plus.

We loved this hotel. It is not your standard "cookie-cutter" Best Western. Upon walking in, you can see that the building has a lot of character and charm. It is a short walk from Central Station and Sauchiehall Street, which has a vibrant restaurant scene. The service at the front desk was excellent, the room was always immaculately clean in our 5 night stay and the breakfast was delicious. We also appreciated that the WiFi was quick and that the hotel was quiet. The only reason I gave it 4 stars instead of 5, is that they do not have AC, and there were times some air would be nice. If we ever go back to Glasgow, we would enthusiastically stay at this hotel again.

27 Elmbank Street Glasgow Scotland

Hotel highlights

  • Walking distance to George Square
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in City Centre Glasgow within a short walk of George Square, Best Western Glasgow City Hotel is within a mile (2 km) of other popular sights such as Gallery of Modern Art. This 52-room, 3-star hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and coffee/tea in a common area. Located in central Glasgow, the hotel is also near The SSE Hydro and Clyde Auditorium.


For your convenience, a full breakfast is served for a fee each morning from 7 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.


Best Western Glasgow City Hotel's 52 rooms are air-conditioned and provide coffee makers, free local calls, and desks. Guests can expect free WiFi and flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries.

Property features

Guests of Best Western Glasgow City Hotel enjoy free WiFi in public areas, coffee in a common area, and a computer station. Offsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Comfort Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Comfort Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 710 reviews