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Best Western Glasgow City Hotel

3.0 out of 5.0

Recent guest reviews

Had a 3 night stay over the New Year. Although our particular room 108 was quite cosy and comfortable it made an excellwnt base to go and explore the beautiful city of Glasgow. The maid was lovely and the room cleaned thoroughly.

The room was small The bed was 2mtr long when you are 2mtr tall thats uncomfortable Central heating could not be switched off. There was no space in the room Outside a lot of noise Breakfast was discusting

I emailed ahead and requested a higher floor room and upon check in I was given 218. The room was small and comfortable if a little basic but did the job right. The hotel as a whole is very small, you get free WiFi and bits like tea and coffee and hairdryer and iron in the room as well as smelly stuff in the bathroom. Overall I have a comfortable nights sleep. The hotel is a little out of the way around 10 mins walk but it was nice and quite. The only two members of staff that I came into contact were both Eastern European and one worked on the reception and the other on breakfast and both were very polite and very helpful. The breakfast is really good, there is plenty of hot and cold food to go around and the standard is great. I’d certainly stay here again.

Stayed just a couple of nights on a break in Glasgow. I would be happy to go back. Breakfasts are really good too. Room and Bathroom was clean and well maintained. Reception and other staff were helpful and courteous. Its located a little way from the centre of the City, about 15 mins walk - we managed it easily from Central Station. Great pub close by with good food, beers and whiskys. Couple of good restaurants and a Wetherspoons nearby too.

I Had Stayed Here For 2 NIGHTS.Hotel Has Excellent Location. If You Are Indian traveller and looking for indian food or vegetarian options then cheers! you have plenty of other options also avaliable across walking distance of 2 minutes apart from indian cuisene so you will be saving transportation. If you are old AND if you are not able to carry your own luggage,then please please avoid this hotel as there is no one to help you here to carry your luggage or assist you. Ordinary breakfast, small room no 9 which was triple sharing in the basement was given to us although we had asked for twin sharing and hotel is also very small compare to other best western properties.Hardly 1 or 2 staffs were seen in entitre hotel..Definately will not recomend to older people.

Really lovely hotel, nice rooms, bit on the small side but nice and cosy for 2 and a dog! Great bathroom, plenty tea and coffee and shower/bath! Staff were nice and were helpful in storing our luggage for us! Great location, petrol station next door, Tesco round the corner, Nando's other restaurants/takeaway 5 min walk. Highly recommend if travelling with your beloved pet

I had booked a standard double room, but when I arrived that turned out to be not to my liking at all. I ended up in a small double room and in the end that worked for me, even if the room was indeed small. However, I would recommend against booking such a standard double room as the rooms apparently are all either in the basement and facing the wall of the building next door or the wall of the building itself. When I say ‘facing’, I mean you can reach out and touch that wall. Very dark and unwelcoming. I therefore asked for another room and was given a smaller room, but adequate enough for my use. One queen sized double bed with reading lights left and right (button for the lights is behind the bed board) and bed side tables on both sides. Water cooker on the bed side table with coffee, tea, sugar and milk cups. Desk with chair, desk light hanging over it. Set of electric outlets next to the desk. Mirror and hanging lcd tv on the wall across from the bed. Lots of lighting in the room, which helped dispel the gloom of the weather. Wardrobe with hangers and some shelves to one side of the bed and just enough space to put the luggage rack besides it in the corner giving you more walking space around the bed. My suitcase could rest there easily and I could keep living out of my suitcase. The wardrobe contained an iron and iron board. The desk contained the blow dryer. Two large mirrors in the room that helped giving it a feel of a much larger room. Windows (2 of which could be opened) and central heating. No safe and I would really like to have one. Note: the view from the windows at the back side of this Best Western all look onto a demolition site. Apparently the building on that site has been planned to be removed for years. It still needs to happen. It looks strange, but there is not demolition (noise) going on, so you will have a real quiet time on this side of the hotel. Ensuite bathroom with bath and toilet and wash basin. Adequate but quite small. 2 large and 2 smaller towels. Bath had a glass wall to keep you from spraying the room. Warning: the water was very hot. Make sure you adjust it before stepping under the shower. Electricity in the room works as soon as you plug your room key card into the holder opposite the entrance door. What I missed in the room was a hook near the door to hang up my wet coat. The breakfast room is down stairs in the basement. Ample food selection hot and cold, and you can ask for fried eggs. Attentive staff. Very willing to carry your suit case up or down when you arrive and leave. Although this hotel boasts ‘city’ in its name, it is only just in the city. It is however around the corner (turn left after leaving the hotel and left again at the corner of the next street) of the Scotrail station ‘Charing Cross’, which will get you to the centre real quick. Personally I used a week pass for use on rail, bus and metro for 2 zones (you can’t buy less than 2 zones, bring pass photo to purchase one) for GBP19 which worked out well for me as I was in Glasgow for 6 days. NOTE: week passes start on Sunday and end on Saturday. Trains run very often. For use in the metro you need it on a smart card which I believe you can organize at the metro ticket window showing them your week pass. I don’t know whether there are costs involved with this transfer (e.g. purchase of the actual plastic smart card). Shopping was easy (meaning no walking up a hill with your groceries) by using the Scottrail stations Queenstreet (main area) and High Street (discount supermarket ‘A’ on this street to the left of the exit). I hate the bus map of Glasgow inner city. The colours and letters did little for me in helping me get around. In the end I did figure it out enough to take the bus 77 (every 10 minutes) to the central Buchanan bus station from the ‘Garnet street stop’ on Sauchie Hall Street (turn left when exiting the hotel, keep walking straight until you see the Tesco express, cross the street and a bit to the left is the bus stop). From Buchanan bus station make sure you take the airport bus to Glasgow airport as apparently there is also a bus going all the way to Edinburgh airport. I arrived from Glasgow airport buying a return ticket on the Airport Express Bus 500 for GBP10 (one way GBP7.50). I made the mistake of getting off at the first stop in Glasgow. That was a huge mistake as that forces you to walk UP, really up, a steep street (think steep streets in San Francisco) to get to Vincent street off which Elmbank street is a side street. I believe it is better to get off at Queen Street and take the train from Queen Street station to Charing Cross station. Elevator banks in both stations to manage your suit case down and up. Or take the airport Express Bus all the way to Buchanan Bus Station. From Buchanan bus station you can also take the no 77 bus (every 10 minutes in the direction of Breahead Shopping Centre or every 30 minutes to Glasgow Airport; this is NOT the no 500 Airport Express bus!) to the Kings Theater bus stop on Bath Street. Using this route means level streets, easier to manage with luggage, from the bus stop to the hotel walk back to the corner of Bath Street and Elmbank Street, turn right and walk down the street until you reach the stairs of the Best Western. There is a larger T.E. supermarket on the other side of the M8 highway. Walk to Bath Street (turn left from Hotel) and cross the high way, turn left and you will find it.

We chose to stay here primarily because of its close proximity to the Kings theatre. I've stayed at a few best westerns and found this one to be a little tired in comparison. Our room was ok not great. The main problem was the teeny tiny bathroom. The fact that you had to essentially climb over the toilet to use the sink and had difficulty opening the shower door with the bathroom door shut wasn't great. I'd imagine some people might find this difficult physically rather than just irksome. Our stay was fine though, it served its purpose and the staff were nice.

My partner and I visited Glasgow for the weekend. We arrived at the hotel at 9am and although check in wasn’t until 2pm we were able to check into our room at 10 after it had been cleaned. Room was small but clean and had everything we needed included complementary tea and coffees. We however did find the rooms cold! The first night my boyfriend spoke at reception asking for our radiators to be turned up, it came on and then when we went back to our rooms after a meal it was cold again. The next night I phoned and explained this to reception the heating then stayed on all night and we were also offered a heater which we didn’t need as was warm enough that night. Breakfast cost £10 and was a large choice.

very central, Charing Cross 2 minutes away, many Bars, Clubs and Restaurants nearby, a lot of things you can do from starting here, very reachable from Glasgow Airport, friendly stuff, rooms for this Price okay,

27 Elmbank Street Glasgow Scotland

Hotel highlights

  • Walking distance to George Square
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in City Centre Glasgow within a short walk of George Square, Best Western Glasgow City Hotel is within a mile (2 km) of other popular sights such as Gallery of Modern Art. This 52-room, 3-star hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and coffee/tea in a common area. Located in central Glasgow, the hotel is also near The SSE Hydro and Clyde Auditorium.


Full breakfast is offered for a fee each morning from 7 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.


Best Western Glasgow City Hotel's 52 rooms are air-conditioned and provide coffee makers, free local calls, and desks. Guests can expect free WiFi and flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries.

Property features

Guests of Best Western Glasgow City Hotel enjoy free WiFi in public areas, coffee in a common area, and a computer station. Offsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Comfort Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Comfort Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 749 reviews