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Best Western Glasgow City Hotel

3.0 out of 5.0

Recent guest reviews

Lovely characterful rooms. Not in the middle of the City, but only a short walk (under 30 mins) from two main stations and the city centre. Lovely theatre and some cafes & restaurants nearby (no restaurant onsite), but good breakfast. Excellent location for the Mitchell Library. Great staff and service.

Stayed in hotel for 1 night on Sunday so got a good room rate. The location is close to city centre, easy walking distance for sight seeing and eating which was a bonus for us. The room was nice, clean and tidy. Bathroom was fine: only bad thing was the shower screen was not adequate for the power of shower so the floor flooded whilst showering.

Very nice hotel, recent refurb and very close to theatres etc. Staff very polite and helpful, parking close by, breakfast buffet very good, would recommend and stay again. Some great pubs and restaurants within Close walking distance.

We thought all hotels in UK came with breakfast and found out on arrival ours did not!! The desk clerk was on for every day we were there, and did as little as possible. We asked Saturday if she knew where the closest Catholic church was for Sunday mass.. she informed us she didn't know she was athiest, and made us feel bad for our beliefs. After asking she did google and find out for us, and printed out the maps with little enthusiasm. She let us know no one cared about church anymore. We told her many actually did. She didnt appear to be doing anything but we felt we were imposing on her "time". We didn't eat there, breakfast was literally half price anywhere in town. Great location, easy to walk all over town. The room was small, but for the price it was clean and quite fine. We would got back again except for the lack of service, smiles and genuine caring. The cleaners were AWESOME and grateful.

Unfortunately my experience was not really good. The rooms and everything in it were old, the radiators were cold and the duvet was definitely not big enough for two people. The breakfast was also quite poor, bread was not fresh, only one choice of pastry.

Stayed in Room 102 for 2 night's. Really quiet and great breakfast. Great location in the city centre for a good price. Bed really comfatable. Staff were lovely and helpful. Very easy check in and check out. Would recommend and stay again.

Breakfast excellent, one of the best I've had. Bed very comfortable. Flatscreen tv... All good. However a bad point, in the bathroom. I travel a huge amount and this is the worst I have ever come across!! Room 303. The shower cubicle is less than 6 inches from the toilet rendering it a cramped and entirely impractical space. The bathroom is obviously an afterthought and far too small and the room needs redesigning. I have actually stayed here before around 6 years ago. My previous visit which was in a different room (had I have had T.A at this stage) would have scored a high 4. This one was poor as the room was very poor. I debated on scoring it a 1. Best Western - that room needs significant improvement!!!

My partner and i came here for one night as we were going to see Frankie Boyle at the kings theatre. The location is right in the city centre, close to all you could need.. especially the theatre and a few nice resturants to eat in. The rooms were very spacious, clean and tidy. Friendly staff and no problems at all. They even let us into our room as we arrived alot earlier!

For a hotel to drop into for a couple of nights this is a great place - I stayed for a week in an executive room which does give you more room to relax. The best experience in the hotel has to be the staff - always helpful and attentive from reception to the morning breakfast. I had an issue whilst staying and once reported it was resolved - this is maybe the best way to tell a good hotel, i.e. how they can deal with an issue. I have to say that the manager and the staff dealt with this in a very professional manor and I will stay again if in the area.

We did not recieve the room as advertised as 'Executive Double room: not spacious with only one window, very small bathroom, and only one towel for two guests. Staff are not friendly at all. They were not welcoming enough: no smiles on their faces and did not create any atmosphere to be able to ask questions. they simply did not value us.

Room options

Comfort Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Comfort Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 669 reviews