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The Great Falls Inn by Riversage

2.5 out of 5.0

Recent guest reviews

Friendly staff. Very comfortable mattress - staff said the hotel got all new mattresses in the past two months. Basic but good breakfast offerings.

Nice hotel. It met our expectations. Good breakfast.

This hotel isn't super fancy, but the staff are very nice. Lobby is very cozy, and rooms were very clean. I didn't use many amenities but I enjoyed my experience at the hotel. Would definitely stay again!

staff was super, helpful, good breakfast. great beds, quiet air conditioning unit. Would have liked to have had a TV show schedule available on the TV rather than just the channel identification. I would and will stay again at this great place.

Hotel near hospital and about 15 minutes from airport. Staff were helpful. Room was comfortable and clean. Breakfast was the usual fare but good.

The hotel was surprisingly quiet despite being located next to the hospital. The room was comfortable and clean. Staff was friendly and the check in process was quick and easy. I would stay here again.

The room seemed clean but had a smoky musty smell, like many people had smoked in the room although it was a non-smoking room. And I was shocked to find that while they provided shampoo, if you wanted conditioner you had to buy it!!! I have not ever heard of this and was gravely disappointed.

Close to medical facilities and I was there to see patients. With all the aggressive young drivers in Great Falls it was great to walk to do my work. Look out for the hail storms in that part of the planet.

We enjoyed our stay at the hotel and also enjoyed the complimentary breakfast

I stayed over the night before I had surgery. The location (less than a block from Benefis in Great Falls) was perfect. It was nice, well-kept, and clean. There was no road traffic noise to disturb my sleep. The person at the front desk was friendly and helpful, as well as efficient.

Very welcoming staff with popcorn at registration and cookies in the room! We used the laundry facilities and they worked very well. The room was very clean and updated. This hotel was an excellent value!

This hotel has to have some of the friendliest staff going! The room was supposed to have a king size bed but they forgot. They offered it to us for the next night but we were only there one night. The room was fine though. Nothing special but decent for the price.

This was the worst experience I have ever had in all my travelling. The staff were extremely rude, and treated guests as a burden. They refused to accommodate any type of need. My husband is on oxygen that needs to be refilled throughout the night. They made him stay on the 3rd floor and refused to make any changes even when we were the first guests to check in that day. We actually paid for the night and stayed at a different hotel. It was worth paying to stay somewhere else than to stay in this place. Never, Never book a room in this place!

This was a great hotel. It was very clean and the staff was very polite and kind.

No pool. I like that as most trips never need it. Clean. Accommodating. Safe neighborhood for walking.

Nice king bed. Granite counter in bathroom is nice and large, plenty of space. Shower/tub is narrow but adequate for our use. Towels weren't great but definitely serviceable. Alarm clock malfunctioned and was beeping at 12:45 am when we got back to the hotel after a concert! We hadn't set it, and hope the people in neighboring rooms weren't awakened. We had to unplug the clock as the alarm wouldn't stop. :/ The hotel is right next to Benefis hospital but I don't know if the helicopter or ambulances were noisy, as I always wear earplugs in hotels. Overall this hotel is a good value and I'd stay again if just looking for a clean place to stay for a quick trip to Great Falls, or if a family member were in the hospital.

This hotel was very surprising. we were just expecting an average low end motel according to the pictures on the internet. We were very surprised. The room was very comfortable and clean and the hotel was very classy and nice. the only thing they could improve on is having more "real foods" rather than just pastries and coffee at the continental breakfast. Overall, this was a fantastic hotel at a great price.

Great hotel for the price. It was very clean and the staff were very friendly and helpful. The offered breakfast was lacking on options that bigger chains offer (toast, mini muffins, bagels, and little doughnuts) but it was better than nothing. Pillows were a little on the flat side, hubby would have like them more on the plump and firm side. (personal preference.) Overall it was nice and we would stay there again.

nice clean place, would return

Great place to stay but it seemed everyboby used AAA or AARP or just called for a reservation and GOT A BETTER DEAL PER NIGHT THAN WE DID GOING THRU ORBITZ WONDERFUL PLACE TO STAY!!!! CHECK OUT OTHER PLACES IN THIS SMALL CHAIN

1400 28th St. South Great Falls MT

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a mile (2 km) of University of Great Falls, The Great Falls Inn by Riversage is within 2 miles (3 km) of Holiday Village Mall. This 61-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also nearby are Paris Gibson Square Museum of Art and C.M. Russell Museum Complex.


Dining

Free full breakfast is served each morning from 6 AM to 9 AM.


Rooms

The Great Falls Inn by Riversage's 61 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries.


Property features

At The Great Falls Inn by Riversage, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Business Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Double Room

Queen 1 | Sleeps 4

Standard Double Room

Queen 1 | Sleeps 4

Guest reviews for The Great Falls Inn by Riversage

Everyone (10) Couples (10) Family (2)
5

highly recommend.

Everyone

Friendly staff. Very comfortable mattress - staff said the hotel got all new mattresses in the past two months. Basic but good breakfast offerings.

By , from Chicago on Aug 21, 2017

Review comment responded on Aug 23, 2017

Thank you very much! People are very happy with our new beds from Serta, normally found only in hotels charging a great deal more than we do. Thanks again for staying with us!

4
Everyone

Nice hotel. It met our expectations. Good breakfast.

By on May 17, 2017

Review comment responded on May 20, 2017

Thank you very much for choosing The Great Falls Inn and your positive review. We appreciate your business!

4

comfortable

Everyone

This hotel isn't super fancy, but the staff are very nice. Lobby is very cozy, and rooms were very clean. I didn't use many amenities but I enjoyed my experience at the hotel. Would definitely stay again!

By on Dec 19, 2016

Review comment responded on Dec 23, 2016

Thank you so much for choosing The Great Falls Inn! We try and provide clean and comfortable guest rooms with personal service -- at an affordable rate. We work hard to make your stay enjoyable and are so pleased you had a good experience. We hope to have the opportunity of welcoming you again in the future!

5

visiting relatives----great stay, quiet, clean,

Everyone

staff was super, helpful, good breakfast. great beds, quiet air conditioning unit. Would have liked to have had a TV show schedule available on the TV rather than just the channel identification. I would and will stay again at this great place.

By , from seattle on Sep 21, 2016

Review comment responded on Sep 21, 2016

Jim, thank you for the awesome review! We appreciate it so much and look forward to seeing you again.

4

quite and comfortable

Everyone

Hotel near hospital and about 15 minutes from airport. Staff were helpful. Room was comfortable and clean. Breakfast was the usual fare but good.

By on Sep 3, 2016

Review comment responded on Sep 4, 2016

Dear Anonymous, Thank you for choosing The Great Falls Inn. Glad your stay was comfortable. We appreciate your business and look forward to having you back.

4

nice hotel close to the hospital.

Everyone

The hotel was surprisingly quiet despite being located next to the hospital. The room was comfortable and clean. Staff was friendly and the check in process was quick and easy. I would stay here again.

By , from Billings, Montana on Sep 2, 2016

Review comment responded on Sep 4, 2016

Thank you very much Steve! We look forward to your next visit!

3

decent

Everyone

The room seemed clean but had a smoky musty smell, like many people had smoked in the room although it was a non-smoking room. And I was shocked to find that while they provided shampoo, if you wanted conditioner you had to buy it!!! I have not ever heard of this and was gravely disappointed.

By on Aug 29, 2016

Review comment responded on Sep 4, 2016

Hello Anonymous, Thank you for choosing The Great Falls Inn. We are a non-smoking hotel as you point out. Had you asked for another room, I am sure we could have accommodated you. Some guests like shampoo combined with conditioner, some like just shampoo -- and although it does not seem like much, the cost of those little amenities adds up. It is our goal to provide a great room, service, breakfast, and quality for a very affordable price. We are constantly reviewing our amenities list and balancing it with room rates to provide maximum value. We will take your comments on conditioner under advisement. Thanks again for your business! We hope to see you again on your next trip to Great Falls.

4
Everyone

Close to medical facilities and I was there to see patients. With all the aggressive young drivers in Great Falls it was great to walk to do my work. Look out for the hail storms in that part of the planet.

By on Aug 23, 2016

Review comment responded on Aug 25, 2016

Thank you for the review.

4
Everyone

We enjoyed our stay at the hotel and also enjoyed the complimentary breakfast

By , from Edmonton on Jul 25, 2016

Review comment responded on Jan 1, 1970

Thank you for the review. We appreciate the wonderful feedback.

4

nice and clean

Everyone

I stayed over the night before I had surgery. The location (less than a block from Benefis in Great Falls) was perfect. It was nice, well-kept, and clean. There was no road traffic noise to disturb my sleep. The person at the front desk was friendly and helpful, as well as efficient.

By , from Havre on May 12, 2016

Review comment responded on May 15, 2016

Thank you for the wonderful review! We look forward to serving you on your next trip to Great Falls!