Crystal Inn Hotel & Suites Great Falls

2.5 star property
Hotel in Great Falls with free breakfast and airport shuttle service
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
1 bedroom, desk, blackout drapes, iron/ironing board
Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Montana ExpoPark
    ‪5 min drive‬
  • Four Season Arena
    ‪6 min drive‬
  • Holiday Village Mall
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(84 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Great Falls

Located 3 mi (4.8 km) from Lucky Lil's Casino, Crystal Inn Hotel & Suites Great Falls is within a 5-minute drive of Meadow Lark Country Club. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Montana ExpoPark - 5 min drive - 4.6 miles
  • Four Season Arena - 6 min drive - 4.7 miles
  • Great Falls Convention Center - 6 min drive - 5.3 miles
  • Holiday Village Mall - 7 min drive - 5.5 miles
  • Great Falls College MSU - 10 min drive - 6.6 miles

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 2 min drive

Restaurants

  • ‪Town Pump - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Halftime Sports Bar & Casino - ‬6 min drive
  • ‪Frontier Inn - ‬6 min drive
  • ‪Aces Tavern - ‬5 min drive

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and airport shuttle service
At Crystal Inn Hotel & Suites Great Falls, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's limited parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-2:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Frequently asked questions

Is free cancellation available at Crystal Inn Hotel & Suites Great Falls?

Crystal Inn Hotel & Suites Great Falls provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Crystal Inn Hotel & Suites Great Falls?

This hotel is located in Great Falls, close to Montana ExpoPark, Four Season Arena, and Gibson Park. You'll also find Holiday Village Mall and Sun River within a short drive.

Is parking available on site at Crystal Inn Hotel & Suites Great Falls?

Yes, though parking is limited.

Does Crystal Inn Hotel & Suites Great Falls feature a casino at the property?

No, Crystal Inn Hotel & Suites Great Falls doesn't have a casino.

Is there an indoor pool at Crystal Inn Hotel & Suites Great Falls?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Crystal Inn Hotel & Suites Great Falls?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Crystal Inn Hotel & Suites Great Falls?

Yes, this hotel has a spa tub.

Does Crystal Inn Hotel & Suites Great Falls have a restaurant with a breakfast menu?

Yes, Crystal Inn Hotel & Suites Great Falls serves free continental breakfast each morning from its cafe.

Does Crystal Inn Hotel & Suites Great Falls allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites Great Falls for a fee of USD 50 per pet, per stay.

Does Crystal Inn Hotel & Suites Great Falls have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crystal Inn Hotel & Suites Great Falls?

The closest major airport to Crystal Inn Hotel & Suites Great Falls is Great Falls, MT (GTF-Great Falls Intl.), which is within a mile.

Can I book a room with a balcony at Crystal Inn Hotel & Suites Great Falls?

No, there aren't any guestrooms with balconies at Crystal Inn Hotel & Suites Great Falls.

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, room comfort

Don’t expect any defects to be addressed but comfo

The beds were comfortable and room clean. The hair dryer didn’t work and spewed out tiny bits of plastic. I reported it but was unable to get a replacement to do my hair.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when we're traveling south for the winter and back home in spring. We choose this hotel because it has room for RV parking, a restaurant within walking distance, and is conveniently located near the highway.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in. Not so at check out!
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property, close to the airport with a van that will take you there. The staff is friendly and helpful, the rooms are spacious and clean. I stay here every time I go to Montana.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 1 night in Mar 2025

10/10 Excellent

PatGM, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Great Falls MT airport - has a shuttle - close to restaurant. Clean and spacious (sitting area in both king bed room and double queen bed room.)
Stayed 1 night in Mar 2025

4/10 Poor

Johan

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great Place to Stay as a Truck Driver, Big Parking lot Behind Hotel, Hotel Smelled Refreshing, Room was Nice, Ventilation fan in Bathroom was very Loud, Toilet was not Flushing Properly and the was Draining Slow too, other than that It was all good Would Really Recommend it, Will come Back when in the Area.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice and accommodating. Breakfast is excellent and well maintained. I’ll definitely come back.
Stayed 1 night in Mar 2025

8/10 Good

Suzanne

Stayed 1 night in Mar 2025

8/10 Good

Veera Raghavulu

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Cidnee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay. We hit the road the next day well-rested and well-fed. We appreciate your friendliness and helpfulness. We will definitely make sure to stay again when passing through Great Falls.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice and helpful!
Stayed 3 nights in Mar 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, room comfort

“Good but I’m waiting for you to be great”

Overall the hotel was very lovely and the people working were great! I wish the hotel room itself was taken care of more the walls had some water stains or idk what kind of stains. But the best part was the breakfast! It was outstanding, especially for a free hotel breakfast!
Stayed 4 nights in Mar 2025

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ramona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,roomy, comfortable bed,excellent breakfast,friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family
This is an average property that does it all
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport close to where I need to be works very well for my needs and it was a comfortable place to be
Stayed 3 nights in Mar 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Always like staying here.
Stayed 1 night in Feb 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not again

The king was moderately clean, the bed was like a rock. Do yourself a favor and dont use elevator it likes to start going down before the door closes, takes forever to stop. Now the hot tub was over chlorinated and nasty couldn't even enjoy it because after it started it foamed up
Stayed 2 nights in Mar 2025