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Crystal Inn Hotel & Suites Great Falls

2.5 out of 5.0

Recent guest reviews

Good room , large TV, clean and quite. Denny's next door.

It wasn't a bad experience but it was nothing to write home about either. The hotel is old and dated, very small entrance, and it smelled old, almost musty. The girl at the front desk was very helpful and cheerful, that was a definite plus.

Orbitz doubled booked my room and then cancelled both and the staff made things right. Breakfast was great and beds comfortable. I won't being using orbitz anymore but would recommend this hotel.

a spring storm hit the area, the staff were very helpful re booking everyone who wanted to stay in. They gave advise on how to check the road conditions and with more than expected guest brought in additional staff to ensure everyone had good service.

The staff and the hotel were great. We would stay there again.

Roll away bed was lousy, my only complain, the place was perfect for us, so close to the airport, has free shuttle and very accomodating. Very pleased with the stay.

This hotel is right next to the hockey rink making it very convenient. It was clean and very comfortable. I would definitely stay there again.

It was very comfortable and conveniently close to the airport.

We have stayed here often, and the staff know us now on a first name basis. The room is always clean, the amenities acceptable, and the location is STILL the closest to the airport of anywhere around. It hasn't moved! The greatest thing about the room was the double sink so we can both get ready at the same time for a 6 AM flight. This saves a lot of time and frustration.

Very nice breakfast if you need to catch early flight. Starts at 4:30 AM. Shuttle to airport quick and timely.

Room was slightly bigger than average. Good, safe, clean stop for weary road travelers who are just passing through.

Clean rooms and good breakfast. Close to airport with shuttle.

We were dead tired when we finally arrived after a 12 hour drive. The lady at the front desk was super nice. Our room was large, the beds comfortable and the complementary breakfast was decent.

Very nice hotel. We do also enjoy the hot breakfast. We will come back again ....

Good. It as very nice & good location. We have a good stay.

Was only at the hotel for about 6 hours. Spent the night there before flying out early the next morning. Very close to the airport and there is a gas station right across the street so it makes it easy if returning a rental car. Rooms were clean. Beds were comfortable enough considering we only slept about 4 hours before going to the airport.

Staff was super friendly and very attentive. Room was clean, spacious, and very comfortable. Location next to airport and interstate entry was perfect and surprisingly quiet. I enjoyed my stay almost as much as the trout fishing!

Almost a mini suite, with a set aside area for casual sitting. Extra amenities, staff unusually helpful. Indoor pool plus a hot tub. Very quick to get to airport.

The amenities at the hotel were great and with a location right across from the airport, it was exactly what we needed for my early morning flight. However, the reason I was most impressed was that I fell sick during my stay and had to extend my trip. The staff made the transition easy and seamless, leaving me little to worry about and went over and above their jobs to make sure I was comfortable. I really appreciated it since no one wants to worry about details when they aren't feeling well. I would definitely stay here again!

We fly out of GTF a lot, and this is the closest hotel to the airport. It is consistently clean and the rooms are large. The double sinks are great when we are both trying to get ready for a 6 AM flight.

3701 31st St SW Great Falls MT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Crystal Inn Hotel & Suites Great Falls places you within a 10-minute drive of Holiday Village Mall and Four Season Arena. This 86-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Great Falls Convention Center and St. Ann's Cathedral are also a short drive away.


Dining

Free continental breakfast is included with your stay. You can get a quick energy boost at the coffee shop/café.


Rooms

All 86 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

Guests staying at Crystal Inn Hotel & Suites Great Falls enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Double Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Standard Double Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Standard King, Smoking

King 1 | Sleeps 2

Guest reviews for Crystal Inn Hotel & Suites Great Falls

Everyone (4) Couples (18) Business (8) Family (14) Friends (4) Other (6)
5

great room

Everyone

Good room , large TV, clean and quite. Denny's next door.

By on Sep 12, 2017

3

was okay for one night

Everyone

It wasn't a bad experience but it was nothing to write home about either. The hotel is old and dated, very small entrance, and it smelled old, almost musty. The girl at the front desk was very helpful and cheerful, that was a definite plus.

By on Aug 17, 2016

5

very accommodating even after orbitz messed.

Everyone

Orbitz doubled booked my room and then cancelled both and the staff made things right. Breakfast was great and beds comfortable. I won't being using orbitz anymore but would recommend this hotel.

By on Jul 1, 2016

4

staff very helpful

Everyone

a spring storm hit the area, the staff were very helpful re booking everyone who wanted to stay in. They gave advise on how to check the road conditions and with more than expected guest brought in additional staff to ensure everyone had good service.

By , from Calgary on Apr 21, 2016

5

wedding

Families

The staff and the hotel were great. We would stay there again.

By on Nov 27, 2015

4

last hotel after 2 weeks vacation

Families

Roll away bed was lousy, my only complain, the place was perfect for us, so close to the airport, has free shuttle and very accomodating. Very pleased with the stay.

By on Aug 15, 2015

4

hockey trip

Families

This hotel is right next to the hockey rink making it very convenient. It was clean and very comfortable. I would definitely stay there again.

By on Feb 24, 2015

4

wonderful vacation

Families

It was very comfortable and conveniently close to the airport.

By on Feb 4, 2015

4

close to airport

Couples

We have stayed here often, and the staff know us now on a first name basis. The room is always clean, the amenities acceptable, and the location is STILL the closest to the airport of anywhere around. It hasn't moved! The greatest thing about the room was the double sink so we can both get ready at the same time for a 6 AM flight. This saves a lot of time and frustration.

By on Dec 29, 2014

4

vrery good

Couples

Very nice breakfast if you need to catch early flight. Starts at 4:30 AM. Shuttle to airport quick and timely.

By on Nov 22, 2014