I caught this place during a remodel so much of the building was not usable, however the whole property was a mess inside and out, the water from the sink smelt like sulfur, and the “wood” floors in the room were not cleaned. This was a total bummer because this town was AWESOME!
Both beds unmade and pee stained. Property felt very eery. They wouldn’t refund all my money either. I give this place and Orbitz no stars
All good
Doors would not latch and close securely. Moved a dresser in front of adjoining door because door deadbolt was broken, and person in adjoining room could just walk right in. Person in adjoining room was loud, cursing and yelling at 5am each day. Had car load of construction workers get into a fight in front of main office yelling and screaming and throwing bottles before coming into their room at the hotel. People running up and down the hallway at all hours at night talking on phones. Overall: we felt unsafe, and difficulty getting any sleep. One plus: it was cheap, but probably won't stay there again..
Front desk staff was slow and preoccupied.
They do charge a fee for pets. The floor was sticky and dirty.
I stayed for a total of two weeks, the staff never cleaned my room and when I asked the front desk they would say my room was not on the list! I have traveled and stayed at different hotels throughout the country and by far this has been my worst experience ever! They way they handle customers is very rude and unhelpful. The second week I got charged $150 extra without a valid excuse. These people need to learn how to treat their customers! When I checked out, I got charged $50 for because my bed sheets where dirty! That never cleaned my room for two entire weeks! And only once provided me with extra clean towels. My worst experience ever will never stray at this location or any travelodge ever again!!!
I stayed for 7 nights due to work purposes then I decided to stay another week, I was forced to go to Orbitz/Expedia to book for an additional 7 nights and was told they would give me a similar rate as the first week. That never happened, I ended up paying an extra $150. The front desk totally gave me misleading information and then was very rude and unhelpful about it. Pretty much she said take it or leave, it was late that day and I was tired from work and had no option, but this will be my last time staying here! There is a very obvious lack of customer service skills and unethical behavior! She needs to be trained!
Lobby is a construction zone. Room dark and dirty Wall paint old and flaking Curtains old, dirty and falling apart. No working lights in the room Other guests hanging in the halls sitting and semi-dressed Once we saw the room we left the premises and booked a different hotel
Overall, we were disappointed. The building has a terrible odor. The first room they gave us had not been cleaned (this may be a miscommunication), so they had to give us another room. The staff person did the best that he could with what he has to work with. I would not recommend this hotel.
The place is below average. It looks old and unkept. Not really clean
Available
Staff was okay, but the hotel was dingy and run down. Room was clean, but hallways were not. Didn't expect a lot due to the low price, but thought the hotel would be in better shape based on the Wyndham reputation. Very disappointed.
Very clean, great service. Good water pressure, lots of hot water. Adjacent to downtown. Quiet room, a great night's sleep.
I liked the room and how clean it was but it was located by the elevator and it was noisy. Also the TV reception was snowy. There was also people stomping up and down the fire escape but the staff took care of that. The elevator is tiny and I waited for people with pets because there wasn’t enough room in the elevator without crowding the dogs.
This facility is under construction and should not even be open. I will ask Expedia for a full refund.
Located within a 5-minute walk of Great Falls Convention Center, Travelodge by Wyndham Great Falls is within a 15-minute stroll of Gibson Park. This 102-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Guests can expect free WiFi and 32-inch TVs with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Travelodge by Wyndham Great Falls features free WiFi in public areas, conference space, and coffee in a common area. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers and laundry facilities.
I caught this place during a remodel so much of the building was not usable, however the whole property was a mess inside and out, the water from the sink smelt like sulfur, and the “wood” floors in the room were not cleaned. This was a total bummer because this town was AWESOME!
Both beds unmade and pee stained. Property felt very eery. They wouldn’t refund all my money either. I give this place and Orbitz no stars
All good
Doors would not latch and close securely. Moved a dresser in front of adjoining door because door deadbolt was broken, and person in adjoining room could just walk right in. Person in adjoining room was loud, cursing and yelling at 5am each day. Had car load of construction workers get into a fight in front of main office yelling and screaming and throwing bottles before coming into their room at the hotel. People running up and down the hallway at all hours at night talking on phones. Overall: we felt unsafe, and difficulty getting any sleep. One plus: it was cheap, but probably won't stay there again..
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently in the process of updating everything. It is a timely process.
Front desk staff was slow and preoccupied.
They do charge a fee for pets. The floor was sticky and dirty.
I stayed for a total of two weeks, the staff never cleaned my room and when I asked the front desk they would say my room was not on the list! I have traveled and stayed at different hotels throughout the country and by far this has been my worst experience ever! They way they handle customers is very rude and unhelpful. The second week I got charged $150 extra without a valid excuse. These people need to learn how to treat their customers! When I checked out, I got charged $50 for because my bed sheets where dirty! That never cleaned my room for two entire weeks! And only once provided me with extra clean towels. My worst experience ever will never stray at this location or any travelodge ever again!!!
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