Treetops Resort

3.0 star property
Slopeside fun with 2 indoor pools and full-service spa

Choose dates to view prices

Photo gallery for Treetops Resort

Reception
Outdoor spa tub
Deluxe Room, 1 King Bed | Iron/ironing board, rollaway beds, bed sheets
Deluxe Room, 1 King Bed | Iron/ironing board, rollaway beds, bed sheets
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
3962 Wilkinson Rd, Gaylord, MI, 49735
  • Otsego Golf Club
    ‪7 min drive‬
  • Gaylord Discovery Center
    ‪10 min drive‬
  • Otsego Lake State Park
    ‪19 min drive‬

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Room options

Deluxe Room (Inn)

  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

  • Sleeps 5
  • 2 Double Beds

Room, 2 Queen Beds (Lodge)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Lodge)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Gaylord

Located within a leisurely stroll of Rick Smith Golf Academy, Treetops Resort is within a 10-minute drive of Otsego Golf Club. This 195-room, 3-star hotel has 2 indoor pools along with ski-in/ski-out access and a golf course.

What's nearby

  • Otsego Golf Club - 7 min drive - 4.3 miles
  • Call of the Wild Museum - 10 min drive - 6.1 miles
  • Gaylord Discovery Center - 10 min drive - 6.4 miles
  • Otsego Lake State Park - 19 min drive - 15.1 miles
  • Michaywe Pines Golf Course - 20 min drive - 11.0 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 65 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Taco Bell - ‬10 min drive
  • ‪Cops & Doughnuts - Jay's Precinct - ‬10 min drive
  • ‪Burger King - ‬12 min drive
  • ‪The Iron Pig Smokehouse - ‬8 min drive

About this property

Treetops Resort

Slopeside fun with 2 indoor pools and full-service spa
Treetops Resort features ski-in/ski-out access, a golf course, and a full-service spa. You can take advantage of free parking, along with an area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this ski hotel include 2 indoor pools, an outdoor pool, and a gym.
Guests can expect to find TVs with satellite channels. Patios, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is open daily.

Languages

English

Similar properties

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to May 1:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 5 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Are free cancellation options available at Treetops Resort?

Treetops Resort offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Treetops Resort?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Treetops Resort on Jul 2, 2025 start from $116.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Treetops Resort?

This hotel is located in Gaylord, close to Otsego Golf Club, Gaylord Discovery Center, and Call of the Wild Museum. You'll also find Otsego County Historical Museum and Aspen Park within a short drive.

Is parking available on site at Treetops Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Treetops Resort?

Treetops Spa & Salon is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Treetops Resort include a casino on the premises?

No, Treetops Resort doesn't have a casino.

Is there an indoor pool at Treetops Resort?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and 2 hot tubs. The seasonal pool is normally open from May until September.

Is Treetops Resort good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Treetops Resort?

Yes, this hotel has 2 spa tubs.

Does Treetops Resort have a restaurant with a breakfast menu?

Yes, Treetops Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Treetops Resort allow pets to stay free of charge?

No, pets aren't allowed at Treetops Resort though service animals are welcome.

Does Treetops Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Treetops Resort?

Yes, every guestroom at Treetops Resort comes with a patio.

Treetops Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 303 reviews
Rating 8 - Good. 82 out of 303 reviews
Rating 6 - Okay. 54 out of 303 reviews
Rating 4 - Poor. 34 out of 303 reviews
Rating 2 - Terrible. 18 out of 303 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with family and small children
Liked: Staff & service
in need of updating
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness of our room and the available amenities!
Stayed 2 nights in Feb 2025

8/10 Good

Vincent, Shelby Township

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lilian

Stayed 2 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never written a review in my life, but this was too disappointing not to write about. We booked two nights to support our Sons' sports competition. We checked in with one of my Sons. The next day, I found out my two other Sons would need a place to stay. I spoke to reservations and then your front desk (Amber), and all she could say was NO. Can we move to a bigger room to accommodate my Sons? Can we check out early without being penalized? Can I talk to a Manager? She said no Manager was available all weekend. Can you add us to a cancelation list? She said there was a long cancelation list. Here is an idea - allowing us to check out early and give the room to someone on that waiting list would have provided a positive customer experience for everyone involved, but the answer was also NO. Extremely disappointed all the way around
Stayed 2 nights in Feb 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports bar had a good atmosphere. I was disappointed that I couldn’t get the Lions game in my room.
Stayed 2 nights in Jan 2025

4/10 Poor

Donald

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Tanya

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be Aware!

The full beds had bed springs coming through. It was the most uncomfortable stay. AND when booking the website said the slopes were open all day - and that was not true. Friday night they were open until 8 pm - Saturday and Sunday they were only open until 4pm. AND the cross country skiing was not open. And the walk between the two hot tubs was scary deadly - the ground was totally frozen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Marija

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

As it is a three-star resort, no high expectations

It is both a location and a beautiful spot. Not too costly, either. Everyone was really nice. Old bathrooms were the only thing we disliked, particularly a bathtub that appeared to be from ancient times. It was not something I wanted to walk barefoot in. Fortunately, whenever my daughter and I go somewhere, we always bring shower shoes. Also, To improve the room's appearance, the glass on the windows and balcony door should be replaced.
Stayed 2 nights in Oct 2024

8/10 Good

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did not know there was more than one lodging building which was confusing. We were put in an other building other than the main one. We found it confusing to find our building on the property. It’s a beautiful place and we looked forward to using the hot tub, restaurant and bar but had to drive to other buildings for them.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and convenient to the wedding we attended.
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not just a place to lay your head

Very large resort. Have all kinds of bars, restaurants, pools, hot tubs, skiing , golf, tennis and more.
Stayed 1 night in Sep 2024

8/10 Good

Gordon and Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean comfortable mattress The restaurant was convenient but ok food could be better for the price I had the New York strip sandwich and the meat was not steak
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service as always
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Stayed 1 night in Aug 2024