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Recent guest reviews

Great wine & food event. The colors were peak, the wine was fine and the food stations were tasty. The resort had several areas of entertainment and beautiful views (fire pit, restaurant, common areas, tavern) all within the resort. Also just a mile or so from downtown shopping and dining.

This place is like stepping back in time. The buildings are very outdated. The carpeting has probably never been changed in the 80 years of its existence. A musty, sickening smell takes over all of your senses once you enter your hotel room. We opened a window to try to air it out. That was no help at all. We complained to the front desk and they switched us to another room. The smell in that room was equally nauseating. The smell was like a cross between old cigarettes and a can of mixed vegetables. It literally made me gag when I bent down to plug in my phone charger, as my nose got near the carpet. We had to get out! The only beautiful part of this place is the natural beauty seen from the main restaurant and check in center. The hotel rooms are far from this main building. You have to drive to distant old deserted buildings once you check in. There appeared to be no other guests anywhere. My friend and I both commented that the hotel buildings reminded us of two movies, "The Shining" and "Dirty Dancing". Everything was cold and old and a little scary. After leaving our first terrible room, we realized we had left our hanging clothes in the closet. When we returned to the room to get our clothes, we found the resort's groundskeeper smoking in the room! We then picked up the phone to call the front desk and the phone was completely dead. We realized at that time that this "resort" is not necessarily a safe place to stay. Guests are expected to stay in deserted buildings far from the main building with no way to contact anyone for help other than calling the hotel's 1-800 number from a cell phone. My advice is to stay far away from this run down establishment. We took pictures of the filthy, damaged air conditioners from the outside of our building but this review paints a scary enough picture in itself. Though my traveling friend and I have stayed in many hotels and hostels around the world, The Otsego Resort and Club is the second worst place we have ever visited. We were happy to leave. Suddenly, we appreciate fresh air more than ever!

This resort was probably all the rage back in it's heyday, but that day is long gone. It gave me the feeling like I'd stepped into Dirty Dancing with rooms housed in several smaller lodges rather than all in one big hotel. I literally was waiting for them to announce dance lessons in the ballroom. It's probably also not been touched very much maintenance-wise since 1963. Most of the buildings were quite run down. From the curled roof shingles and rotted exposed rafters, down to the broken and sometimes missing slate tiles...it was very bad need of major renovation. The slate tiles were a serious trip hazard. We stayed in room 65, which shares an entrance with room 66. This entry smelled like camp. Moldy, musty...yuck. I was beginning to regret the $110 per night price tag for something that smelled like my grandma's old camp. Fortunately the room wasn't nearly as smelly. It did have a hint of the musty smell, but tolerable. Updates within the room are few. The beds are old, pillows new. There are new bathroom fixtures as well, but it's kind of like putting earrings on dog. And the corner shower stall was very small. In fact, it was smaller than the one in our camper. Ladies, good luck shaving your legs in it. There is no refrigerator or microwave in the room. Which is a shame because they have good food at the Duck Blind Grill (their restaurant) and being able to take and re-heat leftovers would have been nice. The pool is an outdoor pool and was closed. Now for the good. Food was good. The calamari appetizer needs some spices in the batter, especially considering it was served with a lemon mayonnaise which had very little flavor either. However, my shrimp linguine and hubby's mushroom marsala were both excellent. And let's talk about the bartender. We were there Friday night for dinner and went to the bar afterwards for one drink. Saturday after the wedding ceremony we stopped in again to grab a drink and she remembered what our entire party had ordered the night before. We were there for a wedding and this was a beautiful venue for that. The views were an amazing backdrop for the ceremony and pictures. And the special events center was very nice. It had a rustic feel with exposed wooden beams and it was the most well-kept area of the property that I witnessed. All in all if this property gets the maintenance attendance it so desperately needs, it would be so fabulous. As it stands, I feel the $110 for our room was a pretty high price.

We were pleasantly surprised by the Otsego Lodge. Our room was comfortable, some of the buildings are dated but the main lobby was beautiful with wonderful views of the Michigan hills, dinner was good and the service was friendly. Very happy with our stay.

I stayed one night in the Loft building,after 3 attempts to fix,no air conditioning. Finally when I was going to leave they put me in a room the air con worked.It should not have come to this ,as I found out the front desk knew there was a problem with the air con before I ever arrived.

Okay, so the lodge has been in sort of a transition with fairly new owners. Our room was ok - nothing spectacular, but adequate. We thoroughly enjoyed exploring the lodge and the grounds. The staff was very nice. I can easily see how this could be a wonderful place for a conference. It also must be quite fascinating to visit during ski season where I would choose to watch the skiers from the warmth and comfort of the lodge. We didn't eat onsite but understood what they offered was very nice. We understood that the new owners are working diligently to update and improve on what is already a beautiful property.

The place we stayed was clean and neat, not very good parking only allowed for two vehicles. The drive in on property was bumpy lots of pot holes, not very appealing. The two golf courses on property were alright the greens were not well kept, the price you paid to golf the Tribute was not worth it....the views were beautiful....but they need to do better on the greens!! Also when you drive into the property....they need to put an entrance and exit sign....not well marked. We did enjoy our stay even with these factors.

I was charged for 2 rooms ,only used one room and I complained about it..the resort refused to take 2nd charge off my account. The resort was run down, I was furious, they didnt care, I had to call my credit card company to dispute charges, never again!!I had called on the phone ahead of time and when I got to the resort they still said I had 2 rooms booked...complete scam

The lobby and main areas of this resort are incredible, however, rooms are very outdated. Musty smell to room. No fridge. Handy location for visiting the shops in Gaylord, however, I would only recommend if rooms were renovated.

The staff was exceptionally helpful. Loved the European feel to the resort. Feels like you are at an Alpine Ski resort. Food was great and our granddaughter loved movie night on Saturday. Tubing was a lot of fun. The lodge itself is beautiful and there is no want for a view. Unbelievable vistas. Will go again this summer.

M-32 East Gaylord MI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Golf course

Otsego County Historical Museum is within a mile (2 km) of Otsego Resort, and other popular sites like Gaylord's City Elk Park are within a couple of miles (3 km). This 76-room resort welcomes business and leisure travelers with ski-in/ski-out access, a golf course, and 3 restaurants.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

All of Otsego Resort's 76 air-conditioned rooms provide balconies or patios, coffee makers, and ironing boards. Guests can expect free WiFi and wired Internet, along with cable TV. Beds sport premium bedding and bathrooms offer free toiletries. Desks are also included.


Property features

Guests of Otsego Resort have access to ski-in/ski-out access, a golf course, and an outdoor pool. There's free parking and a free ski shuttle. The 24-hour front desk has staff standing by to help with locker space, and answer any questions about the accommodations. Other amenities at this ski resort include a fitness center, free WiFi in public areas, and a conference center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 85 reviews

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