Super 8 Grande Prairie2.0 out of 5.0
Recent guest reviews
First of all, the staff was great! Welcoming reception and very friendly staff, nice quick check in. Breakfast room, not so good. Saturday morning went down 4 times before we could bring kids down for breakfast. the breakfast room was empty and so was the buffet. Complimentary coffee is available any time/ coffee/tea/hot chocolate - there was no hot chocolate, no cream for coffee/Saturday night no coffee at all - machine was empty. Thought we would take the kids for a swim Sunday morning before check out - nope/pool closed for maintenance. Parking in the rear has plug ins which is nice in the cold weather but no entrance - exit only, had to walk around the front with arms full and 2 kids in tow.
I really liked my stay. I stayed for a couple days while visiting the area. I know they have recently renovated and It's a nice up grade. The staff was very friendly and helpful. I recommend giving this hotel a try.
Checking in was easy with the friendly knowledgeable staff; they told me where to go and what amenities were on location. She even told me about all the restaurants that were within walking distance to the hotel. The hotel looks lovely after the renovations. We really enjoyed that there was a pool and that we were able to have a great breakfast in their dining room. My room was beautiful and quiet a perfect place to relax and have a great night sleep. It was also super close to the Grande Prairie Mall which we were able to easily walk to and get all our shopping done.
The hotel is nicely finished in a design-led way, Go for this hotel if you want a quirky design-led place to stay at a good price, .Neat and clean hotel, staff are very helpful and friendly. We had a great breakfast. Altogether a great and wonderful experience. Thanks super8
I stayed here over a weekend and definitely enjoyed my stay. The hotel staff were very friendly, the rooms clean, and they had a tasty continental breakfast. I would definitely recommend staying here when visiting Grande Prairie.
We had a wonderful room, great continental breakfast, FABULOUS Pillows!!!! (Trying to track down how to purchase some) Only complaint was the safe charge. Apparently you have to notify the desk upon checking out to let them know if you didn’t use it, otherwise it’s an automatic charge to you. I found that kinda shady. Maybe it’s just me, but $2.89 isn’t something I would normally pick up on. How many others didn’t???!!!!
The hotel had done renovations so there was no parking. Had to park way in the back. Felt unsafe and there was somebody in dumpster going through the garbage so that scared us.
So again using my Wyndham pointS 15,000 we present book few hrs later we show up its just past 3 pm oh our room isn't ready, then they want 30 for pet, a credit card and to take 300 off the card wtf, so never when booking threw whydham have a been asked for anything as whydham has our credit card info, plus to earn these points I have stayed in about 20 hotels. So we pay the 30 and agree on 100 dollar bill for depostit. At the time I tell them that 100 Bill is for my son's b day and I need that bill back in the morning on checkout..so we left and went shopping as our room wasn't ready, Not only did we have a horrible experience horrible sleep our dogs were super stressed due to the hotels Broken door and crappie staff that did nothing to fix the problem.with there not so helpful customer service BUT THEY loST THE 100 DOLLAR BILL this is how suck they are unable to return my money. 300 is a crazy amout to ask for 200 is the most I have heard of the rate isn't high the rooms aren't nice it's not classy place just run down basic so why such dd. I can't believe they lost my money, paid me in 5 and 10's. Lost it how irresponsible. So finally after leaving and coming back they stuff us up stairs on the 3rd floor but the elevator in a very high traffic area, and all the yrs of traveling with 2 large dogs why we wouldn't be on the 1st floor or have a room with out door entry. So they don't have a room ready then they stuff us in a room that's dirty that have socs on the floor dirty gross job cleaning I bring the socs down and get a sorry? So we go out for dinner gone not 20 mins and get a call from the hotel that my dogs are barking that 7 ppl and one staff complain that's every 2 mins for the time we are gone? Well the door to the stairs is broken making a crazy banging noise, we aren't in a pet friendly area is the dog can't make dog noises and the staff that walked up the stairs and used the broken door smashing then said the dogs made noise well duh, we shouldn't be up there with no other pet owners by a broken door. It's minus 30 and they want me to put my dogs in the truck, are you joking. The manager said there is a flaw I the system that u can get a pet room but can't leave your pet in the room? So I can't leave unless i take my 2 large dogs up and down the elevator? You guys really messEd up here.the salt they use on the specs is poisin it burnt my dogs paws what kind of pet friendly hotel isn't sure if the salt is pet safe. So there was a poo in the broken tolet at the pool I called for shampoo cause the dispenser was empty but no one ever came with any i waited the towles my husband and I got were ratty with holes in them that were so small I couldn't wrap my hair up with. The wall in the pool room was rotten the slide stand rusty and wobbely. The pool has no hot tub no sauna no dirty laundry basket so there was dirty towles in a pile so gross, the air vent in the pool is black and brown with mold, it drips sludge . There was dirty muddy foot prints in the elevator and a empty water bottle it was still them same when we left 24 hrs later.even after I told the staff about the mess, the garb idles were over flowing out side and a dumpster from rents with trash all over the ground, nice place to walk your dog around the building. We got the worst sleep I complained 3 times about the hroken door it was uosetting us and our pets. but every single time no one did anything like offering us a different room. So we couldnt sleep this door was so loud they got someone to fix it the next day, he also had our hotel room door open when we weren't in the room but he was outside the room saying our dogs were in the room but the dogs weren't in our room they were with us, it was super weird. The door was broken you fixed it but can't offer me a refund of whydham points? Just 1000 points after I had a horrible stay with horrible staff treatment and spent 15000 point what a rip off. There was no coffe with there free breakfast so I ask the same staff and she said she would look into it, but guess what we ate with no coffe and no one came to speak with me about it. The pool was closed I called down asking when it would be open the girl said after noon I said so after I check out and she saysaid up and hangs up the phone, but when I ask manager he says no the pool has been open for hrs but the staff didn't both to inform me. When we were speaking to the manager the staff member come out interrupting beeking off like it's a fight not a talk with Topher boss. It was crazy the hotel isn't nice and the staff are horrible they loose your money, give you dirty rooms with broken things then don't do their jobs
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Pool bar
Located within a 5-minute walk of Prairie Mall Shopping Centre, Super 8 Grande Prairie is within a mile (2 km) of Crystal Lake. This 148-room motel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Also nearby are Revolution Place and Grande Prairie Regional College.
Free continental breakfast is included with your stay and awaits you each morning.
Super 8 Grande Prairie's 148 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
At Super 8 Grande Prairie, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 8 reviews