Holiday Inn Express & Suites Grande Prairie2.5 out of 5.0
Recent guest reviews
We stayed here for business travel, but also had our family with us. We originally reserved just one suite and upon arrival determined it was a bit small for our needs. Went back down to guest services desk and the clerk was very accommodating. She suggested that we could rent out the adjoining room to our suite for our older kids to stay in, gave us a superb rate and we were all settled within 20 minutes. Both rooms were clean, quiet, and spacious. I especially liked the comfort of the beds and pillows. We were lucky enough to have the pool to ourselves that night and had a blast for over two hours. We will be making numerous trips to the Grande Prairie area within the next few months and will be selecting this hotel based on the superb customer service, yummy breakfast (free), clean rooms, pool, business center and over all quietness. Thank you HTE, we will be back :)
I booked online through their IHG site- what a mistake. The hotel had the wrong rate & it was a huge pain to get it fixed. The lady I dealt with at the front desk was amazing & extremely friendly and helpful- her coworker (possible supervisor) on the other hand treated me like I did something wrong due to the hotel/ website screw up. Even once I was able to prove my rate via email, he still bantered on that I had done something wrong. Water slide & pool was a lot of fun for the kids & us. Room was dark but clean & comfortable. Breakfast in the morning was simple but did the job :)
Stayed here one night, thought hotel was good. Room was clean, well appointed. Beds very comfortable with great pillows. Couple downfalls we saw were parking and breakfast. Parking lot is not big enough. Very difficult to get spot late in evening. Breakfast room is nice, lots of space. We went at 0845, few tables occupied. Most of the food items were empty, very little selections left. No hot water for tea in the machines. I spoke to a gal that came in about 10 minutes after we got there and enquired if more items such as cinnamon buns, muffins and hot items were going to be replenished? She was very polite an said sews bringing more of everything out right away. We waited another 25 minutes, no one came back so nothing got replenished. Had only an inadequate couple items, not very impressed. Hoping this isn't the norm here as everything else was adequate.
Other Hotels should send their employee's here to learn what it takes and how do things properly. I stayed for just over two weeks with work and the staff was unreal. Being away from family is tough but - From Henry, Cheryl, Bonnie, Nicole, Robert-right down to the cleaners- Everyone went out of their way to make sure my stay was great. Very clean and quiet rooms, great Breakfast and atmosphere. Oh and a special thanks to Lavernne for breakfast and the convo' in the morning. Will be staying here without question, next time.
It is nice to know, if you want certain service at a certain price, you can always count on it being good at the HI-Ex. Everything is clean. Everything is fresh. We were upgraded to a hot tub suite, at no charge, and didn't use the large tub. Most of the time a shower works just fine.
Always a good stay with work. Have stayed a few dozen times overt the years and never a bad experience. Beds are nice, rooms are clean and staff are always helpful. New beds are very nice. Wi-Fi needs to be faster!
We just stayed here and it was very nice. Beautiful rooms, friendly staff, and a very nice pool with a little slide for the kids, and a nice hot tub. Also had an excellent business room and a well equipped exercise room. Will definitely stay here again.
Front desk staff is always friendly and willing to make your stay amazing, house keeping same thing you see them in the hallway working and need anything they have no problem accommodating your needs. Then the amazing breakfast lady Lavern she works Mon-Fri she stands above anyone she is so friendly, keeps the complimentary breakfast area top notch clean and stocked. You can tell she takes pride in her job, we always look forward to seeing her because she is always smiling and hard working. The grounds are all video servallance so your vechile will be safe also and anyone how knows GP knows that is a plus. My husband stays here all the time if he is here for business also and never dissappointed.
We had a wonderful time staying at this hotel. It was clean, safe and the staff was very friendly. The kids loved the pool and waterslide....they were busy for hours and tired at the end of the day YAY for mom!! Breakfast was great! We will be back! Cheers, The Martins
Our family intended to gather for dinner at a local restaurant but they were unable to accommodate us at the last minute. Holiday Inn Express in GP graciously allowed all 20 of us to gather in the breakfast room and order in pizza as a plan B. We had a wonderful time of visiting and was much more relaxing for us. Thank you!
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Within a short walk of Prairie Mall Shopping Centre, Holiday Inn Express & Suites Grande Prairie is within 2 miles (3 km) of Centre 2000. This 102-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Grande Prairie and also close to Revolution Place and Grande Prairie Regional College.
Start your day off right with a free hot/cold buffet breakfast offered each morning.
Holiday Inn Express & Suites Grande Prairie's 102 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are other standard amenities.
At Holiday Inn Express & Suites Grande Prairie, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
77.0% of guests recommend this hotelTotal of 161 reviews