Best Western Grande Prairie Hotel & Suites3.0 out of 5.0
Recent guest reviews
Usually money dictates where we stay, but this time we wanted something 'nice'; and we certainly found it and then some!!! This was one of the nicest places we have ever stayed!! The staff were very friendly!! We were thankful that we were able to find a great room at an affordable price and the dog was more than welcomed there as well!!!! We will return again and again!!
We were given what I considered a fair price for the 1st night (Sunday) and then the prices was adjusted up $40.00 per night for the 2nd and 3rd (Monday and Tuesday). This was agreed to before we registered so it wasn't a shock but I still am unhappy because it is in the less popular season. We liked the hotel and I will still include it in my search for my next visit but it will not be my first choice.
To make a long story short, I tried to cancel my second night-(had booked 3 rooms) and was told by front end staff who talked to manager it was too late. The cleaning staff had already left. This was at 3:30pm. I don't think canceling at that time is unreasonable. I won't stay there again, plenty of other options.
Best Western Grande Prairie has always been the hotel we have gone to for the past 5 years. We have stayed at others before but now come back to this one all the time. The staff know us and go out of their way to make our stay easier. My husband has several mobility issues and they have been amazing at going out of their way to make our stay easier. I am in and out of GP on business on a regular basis and I can always get a room even on short notice. The staff and restaurant know us by first name, and we know them by name, they are extremely polite and helpful. If there are any issues at all they get them addressed right away. My only negative comments would be the change in the décor. It is not so much the look of it but taking the cabinets out of the bathrooms to put the shelving style in is a waste of money. They do not look any better but if something falls off the side then you are continually crawling around on the floor trying to get it out from under it. I do not see the point of taking out many of the towel bars, it just makes things harder and provides the opportunity for people to be slobs. I know these decisions are at the corporate level but I also know the cost of those things come back to the customer........ Best Western is fortunate to have the dedicated staff it does so that in itself speaks to people returning because of that.
i will be brutally honest... i booked the best suite they have .. $197 for the so called presidential suite .. the room was spacious . that would be the only positive remark i can make... the mattress was like sleeping on a trampoline, the room lacked any decor other than a couch , tiny desk, 2 tv's ... no glasses or coffee cups . other than plastic . small washroom . and to make it worst . the room is located , right next to all the heating and cooling equipment which is located right outside the window... its like a dryer full of boots making a racket the whole night or a cement mixer ... when i mentioned to the desk what room i was in and the noise . there was an automatic response which indicated they were totally aware of the issue .. and took a measly $20 off the room rate ... my rating is based on , 1 thay are aware of the problem .. 2 they promote this as their presidential suite charge the highest rate they can for something that is the furthest thing from what they describe. as a loyal and long time customer of best western .i fell that the only thing that i experienced here was, i got ripped off ... 100% totally disappointed .
Great breakfast, great selection of food items. Very attentive gentlemen host at breakfast. Close to where we needed to be! Clean! Very friendly people at front desk. Italian restaurant Padrinos great service great food.
Stayed again and the room was clean and well appointed, carpet maybe needs to be cleaned but it was a good nights sleep. Breakfast is by far the best breakfast of any Best Western we’ve stayed at. We’ll be back again in May because of the breakfast alone. Thanks
It was a great refuge off the highway after a long drive!! We found the staff very friendly, the hotel was very clean. We had room service from the Italian restaurant onsite. Very good food. The bed were clean and very comfortable. Our room was at the back and very quiet. We couldn't have been more pleased with our stay. We highly recommend this hotel!
Didn’t get the room I booked. They don’t even have a king suite. I specifically asked for one. Spent our for night in a room with no heat. It was -36 that night. Very cold in room. Had to go to front desk twice the next morning to find out when they would have the room cleaned that they were moving us to. Not impressed
Very clean, staff was friendly, check in and out was quick, hotel decor is a bit dated. Never have stayed overnight in GP before I have no other hotels to compare this to. Ordered room service and the food was good and it arrived quickly.
- Free hot/cold buffet breakfast on weekdays
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Best Western Grande Prairie Hotel & Suites is located within a mile (2 km) of Grande Prairie Regional College and Gateway Power Centre. This 99-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Also nearby are Prairie Mall Shopping Centre and Revolution Place.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 5:30 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Padrino's Ristorante, which specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Best Western Grande Prairie Hotel & Suites's 99 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and laptop-compatible safes are also available.
At Best Western Grande Prairie Hotel & Suites, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
77.0% of guests recommend this hotelTotal of 399 reviews