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Best Western Grande Prairie Hotel & Suites

3.0 out of 5.0

Recent guest reviews

What a difference - Danica at the front desk when we checked in was amazing! She upgraded our room at no charge because we were Gold club members, offered us a 10% discount at the restaurant Padrinos there and was extremely friendly and helpful She just made you feel as though you were truly welcome and it just made you want to stay there

There was a mix up in the room rate quoted. I was given an upgrade to a coporate suite. The girl at check in arranged my cab for my medical appointment and she followed up twice as they were delayed. She wanted to make sure I made it to my appointment on time.

I stayed at the Best Western Grande Prairie for business and found that the staff were very welcoming and helpful, the room was clean and well furnished and the internet worked well and was quite fast. Overall a very pleasant stay and I will definitely book there again on my next business trip to Grande Prairie.

Very clean room, helpful hotel staff. Pool could be more fun for kids, but was good for the price paid. Breakfast buffet was well worth the cost of the hotel. Probably saved us $50/day (family of two boys and two adults)

Great service, comfortable room, breakfast , pool hot tub, airport shuttle. Our fridge was not working properly because the last people did not shut the door properly and the service guy changed the fridge for us right away.

Hi there my followers, I am staying at the Best Western hotel in Grand Prairie, I finished eating breakfast there, and it was an ok meal. There was coffee, hot water, milk, creamers, oatmeal, your basic breakfast, includes, scrambled eggs, Hash browns, bread and butter and some jam for toast. The bacon is delicious, it's not too salty, greasy, or crispy. It's just right. The coffee is pretty good too. The room that we had, is a King sized suite, with a pull out sofa. Two tv's with Telus Optik. It was extremely cold in the room, and had to put on extra layers.

I have stayed at many Best Westerns in Alberta and Saskatchewan and the front desk team made sure that their Diamond members were upgraded to at least a King Suite. For the first time, BW in Grande Prairie was not able to do it that way. I understand it depends upon the availability and all-but I have done the reservation a while back to let the team know. In future, I would have reconsider staying at BW in Grande Prairie when coming to Grande Prairie. Otherwise everything else is good.

Stay at this hotel every time I'm in Grande Prairie if it is available. Best free breakfast in GP. Rooms need some upgrades like better desk chairs but are otherwise quite comfortable. Internet is pretty average but TVs are good quality. Fitness Center has lots of equipment/machines but is a little crowded with the limited space. Pool and hot tub.

I have reviewed this property before and found their pricing incredibly high. I thought I would at least stop in and see if anything had changed. No, room rates still place this property close to what I pay in locations like Vegas or Napili Bay, minus the view of the strip or better yet the ocean! But here I was, in front of the young night clerk, attempting not to be shocked again at the room cost. Her name was Sarah and from the moment I suggested the rate was out of my league, she caught my heart and I completely forgot about my wallet. More on her in a minute. This does not affect my review but the ceilings in the rooms on the main floor (I was in Room 110) must be 10 feet high! That is not a problem, just a little perception issue. The room is nicely laid out but the very high ceiling leaves the impression that you are a small person sleeping in a giant's house. Not a complaint merely an observation. It is interesting that this is the second property where as a guest, I was required to pay for a safe in my room, something I had no interest in using! When did hotels start charging this ridiculous add on tax? Perhaps they are borrowing from the add-on fees so common with air carriers today? But back to Sarah for a moment. I am always sensitive to not hassle the front/night clerks at the properties that I visit. It falls on them to explain the various prices and policies of their property and then it is up to me to decide if I will stay or not. I always thank them for their time and it would never occur to me to be anything but polite. Sarah told me the cost for a night's stay and after absorbing the sticker shock again, I thanked her but I knew I could do better. I was closing my wallet when she told me that she could perhaps get a better rate if I was a "Best Western Rewards" member or, if I had an AMA membership? Okay, that was worth a look. I carry so many loyalty cards that I actually keep them in a large binder in my glove box, just for such emergencies. But alas, the price was still too high for me. Sarah then asked if I would like her to phone a similar property down the street, to see if they had a better rate. What! Who does that? I could hear how curt the clerk was on the other end of the line as Sarah explained that she had a guest in front of her and that he could be there in minutes. She was being rude to Sarah who was only trying to please a guest that was not even going to be a guest! I cannot recall the price she got from the other property because now I was not moving. I was staying with Sarah because she continued to show how important it was that she get everything right for me. She tried a few more ways to get the rate down but it no longer mattered to me. I have the bill for my stay on my desk but I have not looked at it yet. I did not want to colour the beautiful experience I had in that lobby and because young Sarah was so into looking after me, the money no longer mattered. This was more than great service, this was a life experience. A beautiful moment after a long drive provided by a young lady working a late shift to support her household and her one and a half children (the second one will be along shortly). Thank you Sarah without the "a" on the end! So enough whining about the rate. This is a very nice property. The room was very clean and it felt as though it had been recently completely remodelled. The remote control comes in its own little fabric sock and the bed had me sleeping in minutes. My room was only steps from the lobby but there was not a peep to be heard. Breakfast is several bars higher then most properties and it is served in the Padrino's Italian Restorante that is attached to this Best Western location. It has been a while since I have seen such a mountain of bacon, sausages and scrambled eggs, all held at the right temperature in steam severs. Sitting with my paper, I was starting to feel like comfortable royalty. Again, this does not affect my review because I am now paying attention to the add on charges for an unused room safe wherever I stay but, Sarah had already noted that on my bill. It is one of their boxes that require initialling for acceptance on their check-in sheet and by not initialling it, you will not be charged. Just a heads up. If you are lucky, you to may bump into Sarah and when your heart starts to race when you hear the rates, she will work diligently to make it stop racing so that you can get settled for your comfortable night's stay. Think of me when she does.

We always love the service, the hotel is clean, staff are wonderful. Any time an upgrade is available they offer it. The breakfast that comes with the meal is very well done, and the hotel is always very professional in behaviour and appearance.

10745 117 Ave Grande Prairie AB

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Grande Prairie Hotel & Suites is located within a mile (2 km) of Grande Prairie Regional College and Gateway Power Centre. This 100-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Also nearby are Prairie Mall Shopping Centre and Revolution Place.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 5:30 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Padrino's Ristorante, which specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Best Western Grande Prairie Hotel & Suites's 100 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. 37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are also available.


Property features

At Best Western Grande Prairie Hotel & Suites, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 4

Suite, 1 Queen Bed, Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 332 reviews