Super 8 by Wyndham Grande Prairie2.0 out of 5.0
Recent guest reviews
We were in GP for my wife's surgery. The bed was extremely comfortable. Room was quiet and clean. Don't know about the wi-fi as I never used it, I was at the hospital most of the time. The breakfast was quite good. My only complaint was the pillows but I never complained as I could probably have switched them out.
Just stayed here with my family for vacation and I had a great time. The staff was very helpful and they assisted us kindly. The rooms were also very tidy. I tend to be very critical when it comes to bathrooms but that was very clean as well. Beds, floor, service, and amenities were all in good shape so I’m rating my experience a 10/10. My family would definitely stay here again when we return to this area.
Visited this hotel in April. The hotel and premises were looking very neat and tidy. Pool is a great addition. Right across the prairie mall, decent breakfast. I do recommend this hotel for families and friends.
Great location with lots of choices for restaurants very close by. The room was clean and comfortable and staff was friendly and accommodating. Breakfast had more options then Iexpected from a Super 8.
Excellent Customer Service, friendly and accomodating staff, affordable and newly renovated, convinient location as well. We never missed to book in here every time we visit Grand Prairie. Very satisfied with the service... keep it up !
Stayed for one night. It was a snowy evening when we arrived. Nowhere to park near lobby for check in. Had to search for a spot around back in a barely plowed , difficult to figure out where spaces are lot. Carried bags through snow around front to lobby to check in. Not a great first impression after traveling all day. Room was ok. Beds so-so. Quite a bit of hallway noise heard in our room throughout the night. Breakfast was adequate.
Nothing special, but nothing really bad either. If you are looking for a place to rest your head; it will do. Bathroom was not cleaned properly; had a couple of hairs. That's the reason for the rating. Beds, pillows, blankets, etc was all good. Difficult to find outlets for tablet, breathing machine etc. A power bar at the table would be good for that. Swimming pool was great. Watch that slide - it's pretty fast! Breakfast was fine, nothing spectacular, but filled the tummy.
Do not ever book here especially if you have a baby or a toddler. Prior to booking,we phoned to ask for crib availability. Front desk said there was a playpen available hence, we booked online to hasten the check in process. Frontdesk provided us with filthy broken playpen and expected it to be ok to put my infant in. When we asked for a newer one she said I can’t have one because that filthy broken thing was the only remaining playpen she’s got(as if it was our fault). 15min after checking in I asked for a refund and she said that they won’t refund even when the online booking Agent already contacted her for my refund. She said we’ll be charged for 1 night just because they could have sold the room —>that was just 10-15min after checking in! Just because she wasn’t truthful that they don’t have a playpen available they trapped us in that hotel all the while putting my baby at risk as they just provided thin pillows and 4 blankets for me to make a cocoon sleep area for my actively rolling and crawling baby as they have suggested. Front desk was rude and cold and kept on cutting off people to deliver cold curt responses. Do not ever make the mistake of booking here. There are better hotels I could have paid for more. Location was great but service here sucks plus they will take your money without providing for their customer’s needs. Frontliners should be the friendliest and most efficient as they face clients all the time. Yours is the opposite. Your house keepers are the ones more empathic and action-oriented. Though the General Manager was humble and apologetic he can no longer do anything about it hence, this review. Advice to this hotel, review your policy and get people who take actions for complaints as simple as a playpen;train your frontdesk and her “manager” to be “people-oriented and not money-oriented” and to seek help from other staffs if she can’t handle the situation by herself so she wouldn’t get stressed and act rude towards clients; get people who knows what customer service is and not someone who runs around clueless like a headless chicken being rude and giving cold responses to your clients.
Very nice hotel, they have an excellent friendly staff. Swimming pool with a slide, breakfast included with stay. Rooms are very clean and up to date. I will stay here again. Thanks super 8, you could easily be a super 10.
Myself and my colleagues from work (major oil & gas company) travel a lot for work and spend a lot of nights in GP. Recently switched our business over from a another major hotel brand. First stay at this hotel. Staff was great, room was very clean and quiet, no complaints at all, bed was comfy and had a great sleep. The ‘but’ of the review is the internet. We spend a fair amount of time working in our rooms during travel and the WI-FI here is pathetically slow. I’m not talking streaming HD movies I’m talking about trying to open basic email. Got nothing accomplished at all during our stay. I’m not fussy and easy to please and I give a lot of excellent reviews but this internet is tragic. This is 2018 not 1998 there is no excuse at all in a major urban crater to have this issue.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Pool bar
Located within a 5-minute walk of Prairie Mall Shopping Centre, Super 8 by Wyndham Grande Prairie is within a mile (2 km) of Revolution Place. This 148-room motel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Also nearby are Grande Prairie Regional College and Gateway Power Centre.
Free continental breakfast is included with your stay and awaits you each morning.
Super 8 by Wyndham Grande Prairie's 148 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
At Super 8 by Wyndham Grande Prairie, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
Reviews from Trip Advisor
40.0% of guests recommend this hotelTotal of 20 reviews