When we arrived it took twenty minutes to check in. Not a big deal just an inconvenience. However the entire time there were children just screaming in the background. Finally got up to our room, via a very shady elevator that seemed it was going to break any minute. In the room you could hear everything. You could hear people walking up above, people walking in the hallway, and next to the room. Didn't feel private at all. Pool was extremely small didn't use it. Beds were not comfortable. Only positive is it was pretty clean but our bathroom was not stocked with anything. Would not return.
Well for starters the bathroom was filthy and the heater in the room didn’t work. Woke up at 3 AM freezing and no one at front desk to assist with the issue
Our key cards stopped working each of the last 3 nights we stayed. If you're not going to do daily cleaning in rooms, at least give some direction on alternatives (garbage removal, extra soap, towels, etc.) on how to go about doing these things. And finally, I will NEVER understand why a breakfast ends at 9:00am or 10:00 am. Silly. Why not let it go until 11:00 which is check out time? What's the rush? You're there all day!!!
One of the reasons we booked this hotel was for the hot tub but it was out of order. Inconvenient but ok. The rest of the hotel was fine for the price.
Stayed here multiple times the past few years, never been so disappointing. Upon arrival at 930 at night, the girl at the desk says its her break time...perhaps she saw the anger in my eyes but then she said she will check me in anyway. What the...!? The hotel condition is sadly deteriorated and now seedy. Understand the pandemic is hard, but unless they make some changes soon this will be a seedy hotel. Have already decided to try elsewhere on my next trip and remember it better in years past.
Like every other business that wants to milk people, this hotel did their job - milk people very well. There was no free breakfast per se, non-existent room service and even towels were not provided unless asked. Front desk person roams around with other duties and one has to wait at the desk and ring a bell. A standard answer of "I do not know," comes when you ask for any food, soap, towel (I have only one towel left, let me check, he said) etc. Terrible place to stay. My rating is zero out of 5.
We liked the location in relation to what we were doing in Grand Rapids as well as the close proximity to a Starbucks. However, the property was filthy and the staff was disinterested/lazy. I know that COVID has changed many things, but this motel seems to have used that as an excuse to do nothing. It also seems that some homeless families and/or locals use the pool facility regularly.
The fridge did not work in our room, and it made the room smell. Switched to another room and it smelled of cigarette smoke, things had fallen off the bathroom wall, and a neighbor was clearly smoking weed, which also filled the room. Got a refund and chose another hotel
Our bed was broke in the middle and you would get stuck in the middle of the bed. There was pizza sauce stains on the floor, told there was a breakfast in the morning from 6-10. Went out at 8am and there was nothing.
Very clean comfy bed and the bedsheets, bathroom, towels were clean, would stay again
Stay was ok. I have had much better and much worse.
The close proximity to Alpine Avenue was great, and the bed was very clean and comfortable. The furniture is showing signs of wear at the bottom where the vacuum cleaner hits when the carpet is being vacuumed.
I’m not picky. I just needed a place to stay for the week while my house was being renovated. I was a little disappointed that the room was dusty and not vacuumed well. The furniture was really worn and dated, however, the bed was really comfortable.
The staff was very accommodating and helpful. I would definitely book there again.
Baymont by Wyndham Grand Rapids N/Walker places you next to Meijer Corporate Headquarters and within a few miles (5 km) of other popular attractions like DeltaPlex Arena and Conference Center. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
Baymont by Wyndham Grand Rapids N/Walker's 89 rooms provide microwaves, refrigerators, and coffee makers. 26-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks. Housekeeping is available on request.
Baymont by Wyndham Grand Rapids N/Walker features a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.
When we arrived it took twenty minutes to check in. Not a big deal just an inconvenience. However the entire time there were children just screaming in the background. Finally got up to our room, via a very shady elevator that seemed it was going to break any minute. In the room you could hear everything. You could hear people walking up above, people walking in the hallway, and next to the room. Didn't feel private at all. Pool was extremely small didn't use it. Beds were not comfortable. Only positive is it was pretty clean but our bathroom was not stocked with anything. Would not return.
Well for starters the bathroom was filthy and the heater in the room didn’t work. Woke up at 3 AM freezing and no one at front desk to assist with the issue
Our key cards stopped working each of the last 3 nights we stayed. If you're not going to do daily cleaning in rooms, at least give some direction on alternatives (garbage removal, extra soap, towels, etc.) on how to go about doing these things. And finally, I will NEVER understand why a breakfast ends at 9:00am or 10:00 am. Silly. Why not let it go until 11:00 which is check out time? What's the rush? You're there all day!!!
One of the reasons we booked this hotel was for the hot tub but it was out of order. Inconvenient but ok. The rest of the hotel was fine for the price.
Stayed here multiple times the past few years, never been so disappointing. Upon arrival at 930 at night, the girl at the desk says its her break time...perhaps she saw the anger in my eyes but then she said she will check me in anyway. What the...!? The hotel condition is sadly deteriorated and now seedy. Understand the pandemic is hard, but unless they make some changes soon this will be a seedy hotel. Have already decided to try elsewhere on my next trip and remember it better in years past.
Like every other business that wants to milk people, this hotel did their job - milk people very well. There was no free breakfast per se, non-existent room service and even towels were not provided unless asked. Front desk person roams around with other duties and one has to wait at the desk and ring a bell. A standard answer of "I do not know," comes when you ask for any food, soap, towel (I have only one towel left, let me check, he said) etc. Terrible place to stay. My rating is zero out of 5.
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We liked the location in relation to what we were doing in Grand Rapids as well as the close proximity to a Starbucks. However, the property was filthy and the staff was disinterested/lazy. I know that COVID has changed many things, but this motel seems to have used that as an excuse to do nothing. It also seems that some homeless families and/or locals use the pool facility regularly.
Thank you for your feedback
The fridge did not work in our room, and it made the room smell. Switched to another room and it smelled of cigarette smoke, things had fallen off the bathroom wall, and a neighbor was clearly smoking weed, which also filled the room. Got a refund and chose another hotel
Thank you for your feedback. We will be addressing your concerns
Our bed was broke in the middle and you would get stuck in the middle of the bed. There was pizza sauce stains on the floor, told there was a breakfast in the morning from 6-10. Went out at 8am and there was nothing.
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