2.5
out of 5
Average Guest Review
See all 11 reviews
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Recent guest reviews
Please note! The picture used in the website is very misleading. The tall building you see is NOT the hotel. This hotel is actually a one storey motel in-front of the tall building. It is a L-Shaped one storey row of rooms that lead straight out to the highway.
"Never judge a book by it's cover". When selecting this motel, I thought "how charming!", but was disappointed in it's actual presence. Would stay there again as a last resort. Had reserved this hotel for four nights, but left after three. A bit tired and run down.
A little disappointed with the cleanliness of the room. Stayed there before and had remembered a pleasant stay. Bathroom was pretty run down, shower needs some work.
Clean bed...small bathroom. Overall good room for the price
Tv turns off and on by itself... plumbing work not good shower head t about 5'2 tall... it was clean though
I am an orbitz platinum customer, but this is my first time complaint because its false advertisement. We saw the free breakfast highlight in the apps and websites but there was no free breakfast. When I first checked in, the guy was so patient and friendly. However, it was a joke. When I asked for breakfast in the second time, he changed so fast. He was so rude and knew nothing about customer service. Finally I called orbitz customer service. So if you like noisy, bugs and bad customer service, you could make reservation with them.
Very dirty inside the room. Sheets were stained. Walls, headboard, carpet, and floor boards were stained. There was a dead fly under the mattress. The furniture looked like it hadn't been wiped down. The only thing that looked somewhat clean was the bathroom, tub, toilet, and sink. I wouldn't recommend this hotel.
The rooms were recently remodeled and met the basic motel standard. But the place overall was dirty, borderline filthy.
The beds were quite comfortable. It may not look like much from the outside but it is rather nice on the inside.
Hotel highlights
- Close to Northern Arizo...
- Free continental breakfast
- Free WiFi in rooms and ...
- Free parking
Northern Arizona University is within a mile (2 km) of Canyon Inn, and other popular sites like Lowell Observatory are within a couple of miles (3 km). This 21-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Dining
Free continental breakfast is served each morning from 6 AM to 9 AM. Satisfy your hunger from the comfort of your room with room service.
Rooms
A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a refrigerator, free long-distance calls, and free local calls.
Property features
Guests of Canyon Inn enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
Guest reviews for Canyon Inn
Everyone
Everyone
Review comment
alexandro responded on Jan 10, 2019
Thank you for staying with us. We appreciate your feedback.
Everyone
Please note! The picture used in the website is very misleading. The tall building you see is NOT the hotel. This hotel is actually a one storey motel in-front of the tall building. It is a L-Shaped one storey row of rooms that lead straight out to the highway.
Review comment
Alexandro responded on Jul 3, 2018
Thanks for staying with us. We appreciate your feedback!
Everyone
"Never judge a book by it's cover". When selecting this motel, I thought "how charming!", but was disappointed in it's actual presence. Would stay there again as a last resort. Had reserved this hotel for four nights, but left after three. A bit tired and run down.
Review comment
Regina responded on Apr 23, 2018
Thank you for staying at our motel. We appreciate your feedback. Best regards from Flagstaff!
Everyone
A little disappointed with the cleanliness of the room. Stayed there before and had remembered a pleasant stay. Bathroom was pretty run down, shower needs some work.
Review comment
Regina responded on Apr 23, 2018
Thank you for your feedback. We took note of your suggestions. We hope you had an enjoyable time visiting Flagstaff/northern Arizona Best regards from Flagstaff!
Everyone
Clean bed...small bathroom. Overall good room for the price
Review comment
RS responded on Feb 2, 2018
Thank you for staying with us! We appreciate your feedback. Best regards from Flagstaff!
cheap rate
Everyone
Tv turns off and on by itself... plumbing work not good shower head t about 5'2 tall... it was clean though
Review comment
RS responded on Feb 2, 2018
Thank you for staying at our motel. We appreciate your comments. Best regards from Flagstaff, Arizona!
bad customer service
Everyone
I am an orbitz platinum customer, but this is my first time complaint because its false advertisement. We saw the free breakfast highlight in the apps and websites but there was no free breakfast. When I first checked in, the guy was so patient and friendly. However, it was a joke. When I asked for breakfast in the second time, he changed so fast. He was so rude and knew nothing about customer service. Finally I called orbitz customer service. So if you like noisy, bugs and bad customer service, you could make reservation with them.
Review comment
RS responded on Feb 2, 2018
Thank you for staying at our motel. We appreciate your feedback. We offer free continental breakfast everyday until 9am. We hired new front desk officers since your review. Best regards from Flagstaff, Arizona!
dirty hotel
Everyone
Very dirty inside the room. Sheets were stained. Walls, headboard, carpet, and floor boards were stained. There was a dead fly under the mattress. The furniture looked like it hadn't been wiped down. The only thing that looked somewhat clean was the bathroom, tub, toilet, and sink. I wouldn't recommend this hotel.
Review comment
RS responded on Feb 2, 2018
Thank you for staying at our motel. We appreciate your feedback. Best regards from Flagstaff, Arizona!
nice rooms but dirty and not cared for
Everyone
The rooms were recently remodeled and met the basic motel standard. But the place overall was dirty, borderline filthy.
Review comment
RS responded on Feb 2, 2018
Thank you for staying at our motel. We appreciate your review. Best regards from Flagstaff, Arizona!
Canyon Inn
501 S. Milton, Flagstaff, AZ 86001Hotel Amenities
Hotel Area
Hotel Policies
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Thank you for staying with us. We appreciate your feedback.