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Recent guest reviews

So mnay stains on the bed, tiny pillows, stains on the floors. It looked like the shower was just used right before we checke in

Please note! The picture used in the website is very misleading. The tall building you see is NOT the hotel. This hotel is actually a one storey motel in-front of the tall building. It is a L-Shaped one storey row of rooms that lead straight out to the highway.

"Never judge a book by it's cover". When selecting this motel, I thought "how charming!", but was disappointed in it's actual presence. Would stay there again as a last resort. Had reserved this hotel for four nights, but left after three. A bit tired and run down.

A little disappointed with the cleanliness of the room. Stayed there before and had remembered a pleasant stay. Bathroom was pretty run down, shower needs some work.

Clean bed...small bathroom. Overall good room for the price

Tv turns off and on by itself... plumbing work not good shower head t about 5'2 tall... it was clean though

I am an orbitz platinum customer, but this is my first time complaint because its false advertisement. We saw the free breakfast highlight in the apps and websites but there was no free breakfast. When I first checked in, the guy was so patient and friendly. However, it was a joke. When I asked for breakfast in the second time, he changed so fast. He was so rude and knew nothing about customer service. Finally I called orbitz customer service. So if you like noisy, bugs and bad customer service, you could make reservation with them.

Very dirty inside the room. Sheets were stained. Walls, headboard, carpet, and floor boards were stained. There was a dead fly under the mattress. The furniture looked like it hadn't been wiped down. The only thing that looked somewhat clean was the bathroom, tub, toilet, and sink. I wouldn't recommend this hotel.

The rooms were recently remodeled and met the basic motel standard. But the place overall was dirty, borderline filthy.

The beds were quite comfortable. It may not look like much from the outside but it is rather nice on the inside.

S. Milton Flagstaff AZ

Hotel highlights

  • Close to Northern Arizona University
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Business center

Northern Arizona University is within a mile (2 km) of Canyon Inn, and other popular sites like Lowell Observatory are within a couple of miles (3 km). The 21 rooms at this motel include refrigerators and TVs and guests can enjoy free breakfast.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

The 21 rooms have an array of amenities, including refrigerators, free long-distance calls, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Desks are also standard.


Property features

Guests of Canyon Inn enjoy access to free WiFi in public areas, a business center, and coffee in a common area. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free newspapers and laundry facilities.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Canyon Inn

Everyone (13)
1
Everyone

So mnay stains on the bed, tiny pillows, stains on the floors. It looked like the shower was just used right before we checke in

By on Jan 6, 2020

Review comment responded on Jan 14, 2020

Thank you for staying with us. We appreciate your feedback!.

4
Everyone

By on Jun 8, 2019

Review comment responded on Jun 27, 2019

Thank you for staying with us. We appreciate your feedback.

4
Everyone

By on Apr 16, 2019

Review comment responded on Apr 26, 2019

Thank you for staying with us. We appreciate your feedback.

3
Everyone

By on Dec 29, 2018

Review comment responded on Jan 10, 2019

Thank you for staying with us. We appreciate your feedback.

1
Everyone

Please note! The picture used in the website is very misleading. The tall building you see is NOT the hotel. This hotel is actually a one storey motel in-front of the tall building. It is a L-Shaped one storey row of rooms that lead straight out to the highway.

By on Jun 26, 2018

Review comment responded on Jul 3, 2018

Thanks for staying with us. We appreciate your feedback!

3
Everyone

"Never judge a book by it's cover". When selecting this motel, I thought "how charming!", but was disappointed in it's actual presence. Would stay there again as a last resort. Had reserved this hotel for four nights, but left after three. A bit tired and run down.

By , from Bloomington, MN on Apr 21, 2018

Review comment responded on Apr 23, 2018

Thank you for staying at our motel. We appreciate your feedback. Best regards from Flagstaff!

3
Everyone

A little disappointed with the cleanliness of the room. Stayed there before and had remembered a pleasant stay. Bathroom was pretty run down, shower needs some work.

By on Apr 10, 2018

Review comment responded on Apr 23, 2018

Thank you for your feedback. We took note of your suggestions. We hope you had an enjoyable time visiting Flagstaff/northern Arizona Best regards from Flagstaff!

4
Everyone

Clean bed...small bathroom. Overall good room for the price

By on Dec 23, 2017

Review comment responded on Feb 2, 2018

Thank you for staying with us! We appreciate your feedback. Best regards from Flagstaff!

2

cheap rate

Everyone

Tv turns off and on by itself... plumbing work not good shower head t about 5'2 tall... it was clean though

By , from New Braunfels on Sep 12, 2017

Review comment responded on Feb 2, 2018

Thank you for staying at our motel. We appreciate your comments. Best regards from Flagstaff, Arizona!

1

bad customer service

Everyone

I am an orbitz platinum customer, but this is my first time complaint because its false advertisement. We saw the free breakfast highlight in the apps and websites but there was no free breakfast. When I first checked in, the guy was so patient and friendly. However, it was a joke. When I asked for breakfast in the second time, he changed so fast. He was so rude and knew nothing about customer service. Finally I called orbitz customer service. So if you like noisy, bugs and bad customer service, you could make reservation with them.

By on Aug 19, 2017

Review comment responded on Feb 2, 2018

Thank you for staying at our motel. We appreciate your feedback. We offer free continental breakfast everyday until 9am. We hired new front desk officers since your review. Best regards from Flagstaff, Arizona!

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