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Sercotel Hotel Parque

3.0 star property

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Photo gallery for Sercotel Hotel Parque

Exterior
Exterior
Daily buffet breakfast for a fee
Reception
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • Place, San Telmo Park
    ‪1 min walk‬
  • Place, Calle Triana
    ‪2 min walk‬
  • Place, Cathedral of Santa Ana
    ‪13 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪20 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Classic Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout drapes

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Las Palmas de Gran Canaria

Sercotel Hotel Parque places you next to San Telmo Park and within a 5-minute walk of other popular sights like Calle Triana. This 102-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • San Telmo Park - 1 min walk - 0.1 miles
  • Calle Triana - 2 min walk - 0.1 miles
  • Plaza La Feria - 7 min walk - 0.4 miles
  • Luminosa Fountain - 8 min walk - 0.5 miles
  • Cathedral of Santa Ana - 13 min walk - 0.7 miles

Getting around

  • Gran Canaria Airport (LPA) - 35 min drive

Restaurants

  • ‪Restaurante Allende - ‬5 min walk
  • ‪Di Nardi Panadería, Pastelería, Cafetería - ‬2 min walk
  • ‪Churreria Montesol - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cafetería Experiencia - ‬2 min walk

About this property

Sercotel Hotel Parque

At Sercotel Hotel Parque, guests have access to a gym, free WiFi in public areas, and meeting rooms. You'll find limited parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and wedding services.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 1 and July 14.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria

Hotel Parque

Parque Las Palmas de Gran Canaria

Hotel Parque Gran Canaria/Las Palmas De Gran Canaria

Hotel Parque

Sercotel Hotel Parque Hotel

Sercotel Hotel Parque Las Palmas de Gran Canaria

Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is free cancellation available at Sercotel Hotel Parque?

Sercotel Hotel Parque offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Hotel Parque?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Sercotel Hotel Parque on May 31, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sercotel Hotel Parque?

This hotel is located in Las Palmas de Gran Canaria, just steps from San Telmo Park and Calle Triana, and within a short walk of Plaza La Feria. You'll also find Las Canteras Beach and Port of Las Palmas within a short drive.

Is there parking available at Sercotel Hotel Parque?

Yes, though parking is limited parking.

Does Sercotel Hotel Parque include a casino?

No, Sercotel Hotel Parque doesn't have a casino.

Is there an indoor pool at Sercotel Hotel Parque?

No, there is no indoor pool at this hotel.

Is Sercotel Hotel Parque a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does Sercotel Hotel Parque have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sercotel Hotel Parque feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Parque serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sercotel Hotel Parque allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sercotel Hotel Parque for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Sercotel Hotel Parque have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sercotel Hotel Parque?

The closest major airport to Sercotel Hotel Parque is Gran Canaria Airport (LPA), which is 14 mi away (35 minutes by car).

Are there rooms with balconies at Sercotel Hotel Parque?

Yes, some guestrooms at Sercotel Hotel Parque offer a balcony and may feature city views.

Does Sercotel Hotel Parque host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sercotel Hotel Parque.

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 392 reviews
Rating 8 - Good. 121 out of 392 reviews
Rating 6 - Okay. 19 out of 392 reviews
Rating 4 - Poor. 6 out of 392 reviews
Rating 2 - Terrible. 4 out of 392 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 6 nights in Feb 2026

8/10 Good

Ross, Northampton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Somewhat expensive for what it is but the front desk staff were great. Walkable to the old Town. On a busy, noisy road if that is a concern. Modern refurbishment throughout.
Stayed 1 night in Feb 2026

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel location for the main town centre and the bus services for getting around the island. The hotel room (315) was really spacious and clean, it had clean comfy twin beds and a lovely big bathroom and shower. There was fridge which was really good for our medication and for our water. There was a large desk/table and a large wardrobe in the room with 8 fixed hangers, some shelves and a safe that unfortunately didnt work. My only critism with the room and its a minor one is there was no other storage. I would have liked some hooks, (It rained whilst we visited) and we had no where to hang out wet coats There was no kettle for our room so we asked for one. We could then have our own tea and coffee in the mornings. We had a balcony, but the iew was out into a side street and facing another very tall building so we hardly used it. Also it was very slim and high walled. It would not have fitted any seating on it and there wouldnt have fitted, also the air con was very good so not needed. I saw mosquitos on the net curtains so in warmer weather I wouldnt have wanted it open anyway. In any future visits I wouldnt book a room with a balcony in Gran Canaria. The breakfast was not included in our booking. Be we went to the restaurant everyday. There is a really good choice of food, its buffet style, tastes fantastic and really well presented. Although this is €9 per peson. That said it is not cheap to eat in Laspalmas anyway.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very friendly and helpful! Room was cleaned daily. Very convenient to the Triana shopping and dining neighborhood!
Stayed 6 nights in Dec 2025

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room very stuffy No kettle or facilities to make a cuppa Hotel unable to respond to messages on Expedia so couldn’t organise parking .. already parked in car park nearby when they say actually there’s a parking space .. would have been good to know beforehand (they say email as Expedia messages don’t work) Staff pleasant just shame the room felt stuffy and no way to control the air flow The tv channels didn’t work at all either
Stayed 1 night in Dec 2025

4/10 Poor

Laura

Stayed 4 nights in Nov 2025

10/10 Excellent

Rochelle

Stayed 5 nights in Oct 2025

10/10 Excellent

Janusz

Traveled with partner
Liked: Cleanliness
great hotel, super location
Stayed 1 night in Dec 2025

8/10 Good

HERNAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Transport links to different areas in GC. Breakfast was OK. Selection of hot and cold food. Fruits and dessert options available.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jens

Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness
Clean room, comfy bed but most of all, friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness
Quick easy check in rooms are clean and comfortable. Breakfast is ok but nothing to write home about. Would certainly use this hotel again as it provided a quality cost effective stay.
Stayed 1 night in Oct 2025

10/10 Excellent

sona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, walkable to shop, parking on the street behind hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, centrally located hotel in the historic part of town. Only critique would be to advise clients to put the notification on the door to clean the room, aside from this I will definitely stay at this hotel again. Great value for money.
Stayed 2 nights in Sep 2025

2/10 Terrible

MARIEME

Stayed 7 nights in Aug 2025

4/10 Poor

GARRY

Disappointed

I’ve stayed here before. Everything was very good. However!!! This time I ended up In a third room as the first one the shower was full of long hairs. Changed room.Second room the safety deposit box was broken. Third room fine. This took a long time to arrange as there was the poor lady on reception checking people in,answering queries etc Staff are very friendly BUT the cleaner needed to clean. Not impressed. Breakfast excellent No problem with staff as they were professional albeit the cleaner who did not do their job.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near shopping and transportation

Facing a beautiful park, and across from the bus station. Main shopping street one block further on.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, also location and convenience.
Stayed 5 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central etc
Stayed 1 night in May 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, bien ubicado. Desayuno variado, el muchacho que atendía el desayuno muy atento y agradable igual los del front desk.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location if you want to be in the middle of all the action
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best for old town access

Ideal location in the old town, across from an urban park
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, well located hotel

Excellent hotel, close to bus station to access other areas, and main street and old town. Good buffet breakfast.
Stayed 3 nights in Mar 2025