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The Towers Chevron Renaissance Holidays Gold Coast

3.5 star property

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Photo gallery for The Towers Chevron Renaissance Holidays Gold Coast

Indoor pool, 2 outdoor pools, sun loungers
Apartment, 3 Bedrooms, 2 Bathrooms | Living area | Flat-screen TV
Beach nearby, white sand
Front of property
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
23 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪1 min walk‬
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, 1 Bedroom

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment, 2 Bedrooms, Kitchen, Tower

Classic Apartment, 2 Bedrooms, Kitchen, Tower | Individually decorated, individually furnished, laptop workspace

Classic Apartment, 2 Bedrooms, Kitchen, Tower

  • Water view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, 2 Bathrooms

Apartment, 3 Bedrooms, 2 Bathrooms | Individually decorated, individually furnished, laptop workspace

Apartment, 3 Bedrooms, 2 Bathrooms

  • Water view
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 4 Twin Beds

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About the neighborhood

Gold Coast

Located in Surfers Paradise, The Towers Chevron Renaissance Holidays Gold Coast is next to popular attractions like Chevron Renaissance and Cavill Avenue. This 107-room, 3.5-star apartment building welcomes guests with 2 outdoor pools, a full-service spa, and an indoor pool.
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What's nearby

  • Chevron Renaissance - 1 min walk - 0.1 miles
  • Cavill Avenue - 2 min walk - 0.1 miles
  • Slingshot - 3 min walk - 0.2 miles
  • Surfers Paradise Beach - 7 min walk - 0.4 miles
  • SkyPoint Observation Deck - 10 min walk - 0.6 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Clock Hotel - ‬3 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk
  • ‪Stairwell Coffee - ‬6 min walk
  • ‪Driftwood Social - ‬3 min walk

About this property

The Towers Chevron Renaissance Holidays Gold Coast

Guests of The Towers Chevron Renaissance Holidays Gold Coast have access to a full-service spa, 2 outdoor pools, and a nightclub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa apartment building include an indoor pool, a children's pool, and a gym.
Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with a sitting area. Guests can expect to find a flat-screen TV with cable channels. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a washer/dryer, a private yard, and a coffee maker. Housekeeping is not available.
2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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    Property amenities

    Beach

    • White sand beach nearby

    Pool/Spa

    • 2 hot tubs
    • 2 outdoor pools
    • 2 treatment rooms
    • Aromatherapy
    • Ayurvedic treatments
    • Body scrubs
    • Body wraps
    • Couples treatment rooms
    • Deep-tissue massages
    • Detox wraps
    • Facials
    • Full-service spa
    • Heated pool
    • Hot stone massages
    • Hydrotherapy
    • Indoor pool
    • Manicures/pedicures
    • Outdoor treatment areas
    • Pool loungers
    • Prenatal massages
    • Reflexology
    • Sauna
    • Sports massages
    • Steam room
    • Swedish massages
    • Thai massages
    • Thalassotherapy

    Internet

    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Wheelchair-accessible parking and van parking available
    • Onsite parking includes off-street options

    Family friendly

    • Children's pool
    • Crib: AUD 50 per stay

    Kitchen

    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Dishwasher
    • Electric kettle
    • Freezer
    • Full-sized refrigerator/freezer
    • Microwave
    • Oven
    • Stovetop
    • Toaster

    Bedrooms

    • Bedsheets provided
    • Rollaway/extra bed: AUD 25 per day

    Bathroom

    • 1 private bathroom
    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Shower
    • Soap
    • Toilet paper
    • Towels provided

    Living spaces

    • Living room
    • Separate sitting area

    Entertainment

    • Flat-screen TV with premium cable channels
    • Nightclub

    Outdoor areas

    • Balcony
    • Barbecue grill
    • Garden
    • Outdoor entertainment area
    • Outdoor furniture
    • Picnic area
    • Rooftop terrace
    • Walkway to water
    • Yard

    Laundry

    • Dry cleaning/laundry service
    • Laundry facilities
    • Washer/dryer

    Work spaces

    • Business center
    • Computer station
    • Conference center
    • Laptop workspace
    • Meeting room

    Comfort

    • Air conditioning
    • Heating

    Pets

    • Service animals only (pets not allowed)

    Suitability/Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible business center
    • Wheelchair-accessible gym
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible van parking
    • Designated smoking areas (fines apply)

    Services and conveniences

    • 24-hour front desk
    • ATM
    • Electrical adapters
    • Gift shop/newsstand
    • Grocery/convenience store
    • Hair salon
    • Iron/ironing board
    • Luggage storage
    • Newspapers in lobby (surcharge)
    • No housekeeping service
    • Safe at front desk
    • Tour and ticket assistance
    • Vending machine

    Location highlights

    • Near a health/beauty spa
    • Near a metro station
    • Near a zoo
    • Near an outlet shopping mall
    • Near the airport

    Things to do

    • Arcade/game room
    • Billiards/pool table
    • Children's pool
    • Designer stores
    • Gym
    • Heated pool
    • Helicopter/airplane tours
    • Shopping
    • Casino nearby
    • Ecotours nearby
    • Fishing nearby
    • Hiking/biking trails nearby
    • Horseback riding nearby
    • Hunting nearby
    • Mountain biking nearby
    • Mountain climbing nearby
    • Rock climbing nearby
    • Scooter/moped rentals nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Spelunking nearby
    • Theme park nearby
    • Windsurfing nearby
    • Winery tours nearby
    • Ziplining nearby

    Safety features

    • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
    • Smoke detector (host has indicated there is a smoke detector on the property)
    • First aid kit
    • Security system
    • Fire extinguisher

    General

    • 107 units
    • 3 buildings
    • 39 floors
    • Access via exterior corridors
    • Garden
    • Individual decor
    • Individual furnishings
    • Soundproofing
    • Traditional architecture

    Policies

    Check-in

    Check-in start time: 2:00 PM; Check-in end time: anytime
    Minimum check-in age: 18

    Check-out

    Check-out before 10:00 AM

    Special check-in instructions

    Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Access methods

    Access code, staffed front desk

    Pets

    • Service animals exempt from fees

    Children and extra beds

    • Rollaway/extra beds are available for AUD 25.0 per day
    • Cribs/infant beds are available for AUD 50.0 per stay

    Property payment types

    Important information

    Fees

    You'll be asked to pay these charges at the property:

    • Breakage deposit: AUD 200 per stay

    These are all of the charges provided to us by the property.

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Crib (infant bed) fee: AUD 50.0 per stay
    • Rollaway bed fee: AUD 25.0 per day

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    This property accepts credit cards; cash is not accepted
    Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    Host has indicated there is a smoke detector on the property
    Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    This property is professionally cleaned
    • Check-in: 2:00 PM—-anytime
    • Check-out: 10:00 AM
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. Driving? This property offers free parking.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
    • This property accepts credit cards. Cash is not accepted. 
    • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
    • The property is professionally cleaned.

    Additional information about polices, regulations, and more:

    • Reservations need to be made in advance for massage services and spa treatments. Contact the apartment at the phone number listed on your booking confirmation.
    • Registered guests are the only ones allowed in guestrooms.

    Property is also known as

    Towers Chevron Renaissance Holidays Gold Coast
    Towers Chevron Renaissance Holidays Gold Coast
    Towers Chevron Renaissance Holidays Gold Coast Apartment
    Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
    The Towers Chevron Renaissance Holidays Gold Coast Apartment
    Towers Chevron Renaissance Holidays Gold Coast Apartment
    Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
    Apartment The Towers Chevron Renaissance Holidays Gold Coast

    Frequently asked questions

    What's there to see around The Towers Chevron Renaissance Holidays Gold Coast?

    This apartment is situated in Surfers Paradise within a 10-minute walk of Cavill Avenue and Surfers Paradise Beach. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

    Is there parking available at The Towers Chevron Renaissance Holidays Gold Coast?

    Yes, self parking is offered for free at the apartment. Wheelchair-accessible van parking is also available for guests.

    Is there a spa at The Towers Chevron Renaissance Holidays Gold Coast?

    There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, reflexology, and hydrotherapy.

    Does The Towers Chevron Renaissance Holidays Gold Coast have a casino on the premises?

    No, The Towers Chevron Renaissance Holidays Gold Coast doesn't have a casino.

    Is there an indoor pool at The Towers Chevron Renaissance Holidays Gold Coast?

    Yes, this apartment has an indoor pool as well as 2 outdoor pools and 2 hot tubs.

    Is The Towers Chevron Renaissance Holidays Gold Coast a good place to stay for couples?

    There are plenty of amenities for couples at this apartment, including 2 outdoor pools, a full-service spa, and a nightclub.

    Are there hot tubs at The Towers Chevron Renaissance Holidays Gold Coast?

    No, but guests can enjoy a heated pool at this apartment.

    Does The Towers Chevron Renaissance Holidays Gold Coast have a restaurant that serves breakfast?

    No, The Towers Chevron Renaissance Holidays Gold Coast doesn't have a restaurant that serves breakfast.

    Does The Towers Chevron Renaissance Holidays Gold Coast allow pets to stay for free?

    No, pets aren't allowed at The Towers Chevron Renaissance Holidays Gold Coast though service animals are welcome.

    Are there connecting rooms at The Towers Chevron Renaissance Holidays Gold Coast?

    No, this apartment doesn't feature connecting guestrooms.

    What is the closest airport to The Towers Chevron Renaissance Holidays Gold Coast?

    The closest major airport to The Towers Chevron Renaissance Holidays Gold Coast is Coolangatta Airport (OOL), which is 19.3 mi away (36 minutes by car).

    Are there rooms with balconies at The Towers Chevron Renaissance Holidays Gold Coast?

    Yes, every apartment at The Towers Chevron Renaissance Holidays Gold Coast comes with a balcony and some offer water views.

    The Towers Chevron Renaissance Holidays Gold Coast Reviews

    Reviews

    6.0
    Rating 10 - Excellent. 1 out of 14 reviews
    Rating 8 - Good. 5 out of 14 reviews
    Rating 6 - Okay. 3 out of 14 reviews
    Rating 4 - Poor. 3 out of 14 reviews
    Rating 2 - Terrible. 2 out of 14 reviews

    6.8/10

    Cleanliness

    7.0/10

    Amenities

    6.4/10

    Property conditions & facilities

    Reviews

    8/10 Good

    rita

    Traveled with family
    Liked: Cleanliness, room comfort
    Great staff, very helpful... apartment very clean and comfortable...
    Stayed 3 nights in Oct 2021

    6/10 Okay

    Verified traveler

    Traveled with family
    Liked: Cleanliness
    Disliked: Amenities
    The spa was not hot enough as a spa should be. The other spa was closed
    Stayed 4 nights in Jul 2021

    2/10 Terrible

    Verified traveler

    Traveled with family
    Disliked: Cleanliness, amenities, property conditions & facilities
    It was very dirty, alot of german insects all over the kitchen benches and the bathroom. I couldnt even make a dish as i felt disgusted.
    Stayed 3 nights in Jul 2021

    10/10 Excellent

    Verified traveler

    Traveled with family
    Liked: Cleanliness, amenities, property conditions & facilities
    Perfect place to stay in surfers. Walking distance to almost everything
    Stayed 4 nights in Jul 2021

    8/10 Good

    Verified traveler

    Traveled with family
    Liked: Cleanliness, amenities
    Was very central to everything. Unit was in need of a fresh coat of paint, every wall was marked and damaged. Asked front desk how to get to coles and was told to go outside and walk through a carpark when there was direct lift access from building to the shops.
    Stayed 4 nights in Jul 2021

    4/10 Poor

    Verified traveler

    Traveled with family
    Liked: Amenities
    View over to the beach was great as is the location. The kitchen was tiny and the kettle didn’t work so I had to go down to reception in another building to get another one. The air con/ heating was not working. The booking was made with free parking but it turns out it is free depending on availability. There is not a car park allocated to your apartment so you just cruise around all levels of the car park and hope you find one. If you don’t, you’re helpfully advised there is paid parking nearby. The girls on reception were lovely and any issues were not their fault - just the way Mantra does things apparently. We are locals and were generally disappointed with our 3 nights there.
    Stayed 3 nights in May 2021

    6/10 Okay

    Verified traveler

    Traveled with family
    Great location and very convenient to shops and the strip. Apartment was a little on the run down side of things. The view was amazing!
    Stayed 5 nights in Apr 2021

    6/10 Okay

    Verified traveler

    Traveled with partner
    Liked: Amenities
    Pool & spa excellent Location excellent Apartment was very big :) TV Foxtel wasn’t working Room wasn’t clean enough
    Stayed 3 nights in Apr 2021

    2/10 Terrible

    Kylie

    Traveled with group
    Disliked: Room comfort

    NO PARKING Available

    Reception was closed for the day when we arrived. Checkin process using the phone at front reception was fine however the rules of checking in with id and credit card within certain times was a real pain, as we had organized activities the next morning. The most annoying part was that we specifically booked this place as it had free parking. However each night we got home there was no parking available. We parked behind other cars all lined up against a wall and put a note on the dash explaining why we were parked there and all contact details. woke in the morning to find an aggressive sticker on the car that left damage to my 2week old car! SO ANGRY! No explanation from staff except to say that because their boom gates were broken people were parking in spaces they were not allocated.
    Stayed 3 nights in Feb 2021

    8/10 Good

    Verified traveler

    Traveled with family
    Liked: Amenities, property conditions & facilities
    The apartment furniture was dirty, a lamp was broken and left on the coffee table. Light fittings were out in the bathroom. We paid for a beach view and got a very partial view from one small verandah.
    Stayed 5 nights in Jan 2021

    4/10 Poor

    Belinda, Sunshine Coast

    Traveled with family and small children
    Liked: Property conditions & facilities
    Disliked: Amenities
    Chevron Towers are in a great central location and we found the 2 bedroom apartment to be comfortable. The downside was the amenities. There are 3 apartment towers all using the same carousel entrance and reception. Checking in was a nightmare in terms of gaining the keys and moving to the car park. We arrived at 1:50 and weren’t unpacked in our room until 4pm. The car park line up with garage problems was very frustrating. There are also no luggage trolleys. We also found the lifts a problem. Just four lifts in Tower 2 and often only 2 were working. On a Wednesday morning at 9:30, it took 45 minutes for our group of 5 to get downstairs. We had to split up in order to fit in crowded lifts. Trying to get in a lift with a pram at that time was near impossible. The resort pool area is very nice. The kids really enjoyed it, however it was disappointing that during our entire 5 day stay, the indoor pool and spa area were closed. We weren’t expecting this and we would have enjoyed using them in the wet weather. Next time, I would rather stay in a different Mantra hotel without the three towers that clearly can’t cope with the volume of guests.
    Stayed 4 nights in Dec 2020

    4/10 Poor

    Jo, Brisbane

    Traveled with family and small children
    Liked: Amenities
    Pools are nice. No sleep the whole time as garbage chute on other side of bed head. Room not the cleanest.
    Stayed 4 nights in Oct 2020

    8/10 Good

    Verified traveler

    Stayed 3 nights in Sep 2020

    8/10 Good

    Verified traveler

    Traveled with family
    Liked: Room comfort

    Review July 2020

    The room was what was needed ie 2 bed, 1 bath and close to everything. The downside was that soon after entering the room, we found the bathroom sink was blocked and as a result, unusable for our trip. A note was left for the Property Manager advising of the issue upon us leaving.
    Stayed 5 nights in Jul 2020

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