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H Residences - Apartment Stay Private

4.0 star property

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Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Living area | TV, DVD player
Exterior
Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Balcony view
Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Living area | TV, DVD player
Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Air conditioning

Explore the area

View in a map
3113 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪1 min walk‬
  • Place, Chevron Renaissance
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Dining room

Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Living area | TV, DVD player

Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, H Residences - Apartment Stay Private is adjacent to Cavill Avenue and within a 10-minute walk of other popular attractions like Surfers Paradise Beach. This 2-room, 4-star apartment building has conveniences like an outdoor pool, an indoor pool, and free self parking.
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What's nearby

  • Cavill Avenue - 1 min walk - 0.1 miles
  • Chevron Renaissance - 2 min walk - 0.1 miles
  • Slingshot - 2 min walk - 0.1 miles
  • Infinity Attraction - 2 min walk - 0.1 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Ramen Danbo - ‬1 min walk
  • ‪La Porchetta - ‬2 min walk
  • ‪Catch Restaurant - ‬1 min walk
  • ‪Stairwell Coffee - ‬1 min walk

About this property

H Residences - Apartment Stay Private

H Residences - Apartment Stay Private features an indoor pool, an outdoor pool, and a children's pool. If you drive, put free parking to good use. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this family-friendly apartment building include a gym, free WiFi in public areas, and a conference center.
Each apartment is individually decorated and features a kitchen and space to spread out with 2 bedrooms. A TV comes with cable channels and a DVD player, and guests can stay connected with WiFi. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board. Housekeeping is available once per stay.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: WiFi (AUD 40 per stay)
  • Available in some public areas: Free WiFi
  • WiFi has a 4-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Children's pool
  • Crib: AUD 66 per stay
  • High chair
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 99 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • ATM
  • Grocery/convenience store
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near the airport

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Shopping mall
  • Ecotours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 99 per stay
  • Cribs/infant beds are available for AUD 66.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 750 per stay
  • A damage deposit of AUD 750 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: AUD 40 per stay (4-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 66.00 per stay
  • Rollaway bed fee: AUD 99 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The apartment can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Apartment Stay H Residences Surfers Paradise
Stay H Residences Surfers Paradise
Stay H Residences
H Residences Stay Private
Apartment Stay H Residences
H Residences - Apartment Stay Private Apartment
H Residences - Apartment Stay Private Surfers Paradise
H Residences - Apartment Stay Private Apartment Surfers Paradise

Frequently asked questions

What's there to do within easy reach of H Residences - Apartment Stay Private?

This apartment is situated in Surfers Paradise within a 10-minute walk of Cavill Avenue and Surfers Paradise Beach. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is parking available on site at H Residences - Apartment Stay Private?

Yes, self parking is offered for free at the apartment.

Does H Residences - Apartment Stay Private have a casino on the premises?

No, H Residences - Apartment Stay Private doesn't have a casino.

Is there an indoor pool at H Residences - Apartment Stay Private?

Yes, this apartment has an indoor pool along with an outdoor pool.

What do couples enjoy most about H Residences - Apartment Stay Private?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and spa services.

Are there hot tubs at H Residences - Apartment Stay Private?

No, there isn't a spa tub at this apartment.

Does H Residences - Apartment Stay Private have a restaurant that serves breakfast?

No, H Residences - Apartment Stay Private doesn't have a restaurant that serves breakfast.

Does H Residences - Apartment Stay Private allow pets to stay free of charge?

No, pets aren't allowed at H Residences - Apartment Stay Private.

Are there connecting rooms at H Residences - Apartment Stay Private?

No, this apartment doesn't feature connecting guestrooms.

How close is the airport from H Residences - Apartment Stay Private?

The closest major airport to H Residences - Apartment Stay Private is Coolangatta Airport (OOL), which is 19.2 mi away (39 minutes by car).

Are there rooms with balconies that I can book at H Residences - Apartment Stay Private?

No, there aren't any apartments with balconies at H Residences - Apartment Stay Private.

H Residences - Apartment Stay Private Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Joanne Lorraine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was in a great location with views over Surfers Paradise Beach. The apartment wasn't very clean. Whilst we enjoyed our 4 night stay, we would not stay here again, especially for the price that was charged.
Stayed 4 nights in Jan 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, room comfort

Unsafe to stay on n

Terrible experience. Mould growing on doors. The constant smell was terrible. When I tried to tell the agent that leases this property, he said no-one else has complained and then began to say they have purchased new kettle and appliances . I note, others have also complained about this. This unit is not safe to stay in. I am also not one to complain. No apology. Very disappointed.
Stayed 6 nights in Dec 2023

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amazing views, poorly stocked for later check-in 4 guests staying and 3 coffee sachets, 3 tea sachets and 4 single milk servings. No pool towels provided and weren’t advised to bring our own, we had to use our shower towels for the pool. No extra linen provided. Can’t contact anyone over the weekend, so if you need anything , or have a question, no one is available. It’s strictly stated NOT TO CONTACT THE HOTEL if you require anything. Deposit was processed and have to wait for refund. Was contacted about not dropping off keys and had to send a photo of the keys that were left on the counter as per instructions. Would not stay again as I felt somewhat led to believe that we were staying at the Hilton, not privately owned apartments that had no affiliation with the Hilton
Stayed 3 nights in Mar 2023

8/10 Good

Jastine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Great views from the room! Only downside is lack of access to any amenities which is what people mostly care about when going on holiday. The room had a smell to it, almost like there was moisture in the room so we had to leave all the doors and windows open. The fan didn't work in the bathroom either. Communication with the property was quick and they responded promptly.
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and views I wanna give more than 5 stars
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback was the incredibly spongy bed apart from that it’s an amazing apartment.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, great location, perfect apartment.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ocean view is good. Location is in the central of Gold Coast, very convenience.
Stayed 2 nights in Nov 2018