Amazing view of the Pyramids. Great service and so unbelievably friendly. The staff and Mr. Farag treated me like family, my home away from home. So fortunate to have found this place. One of the best views I've ever had. Definite recommend. Felt safe and comfortable. I hope to come back soon.
It's a good hotel, but it's reservation policy is unclear. I reserved a room for 23 days as "free cancellation" through Orbitz, but when I needed to check out 10-15 days earlier because of sickness, I was told that the hotel would treat it as non-refundable.
Had a 5 star quality experience! The staff and tour guides were extremely friendly and went beyond to help me enjoy my stay! Room was clean and the food was delicious. The view of the pyramids from the room was astounding! The tours they provided extraordinary and unforgettable! I had an amazing ...
The view from our room was AMAZING, the room was huge and clean. The staff treated us like FAMILY. They go beyond what hotel staff would do to accommodate you & they do it with a Smile.Ready & willing to help 24/7 Every tour well organized & on time. Best vacation FAR.
I have booked through Orbitz.com and stayed at the Mercure Le Sphinx, Cairo from August 31, to September 4. My room was not cleaned, bedsheets were not changed, and the room was not made up except for one time on my check out day and after making several complaints to the hotel management. Following ...
I had a positive experience. My room was in a new section. It was beautiful and spotless. Nice big bathtub and great Occitane products. Lush robe and towels. Complimentary water, daily. Coffee machine and Nespresso machine. Great service. Very safe. Across the street from the Pharaoh's Nile Dinner ...
I will be staying here again next month, and yes, I’ll keep the reservation. Why? Because the view from my room and from the roof top restaurant is spectacular. The food was also very good. Three of us had a feast, each choosing a combo from the Ramadan menu and then sharing. Amazing! My room was ...
My son and I stayed in this hotel for 1 week and it was great! Couldnt be any closer to the pyramids, the neighborhood is locals so you can really get a feel for Egyptian life. The roof is great. The rooms are great! The staff was all friendly and helpful. The free breakfast is perfect for a day of exploring and they bring it to your room. The area felt very safe for us (we are American). If you spend a little extra and upgrade to the balcony room with a pyramid view its so worth it
We stayed here for two nights. It was amazing to sit on the rooftop, enjoy dinner, and see the laser light show. The view from the pyramids was just breathtaking. We were extremely impressed with the staff of this hotel. They cared for our every need. The location is ideal for exploring the pyramids, the sphinx, shopping, and dining, we plan on returning!
I had a positive experience. My room was in a new section. It was beautiful and spotless. Nice big bathtub and great Occitane products. Lush robe and towels. Complimentary water, daily. Coffee machine and Nespresso machine. Great service. Very safe. Across the street from the Pharaoh's Nile Dinner Cruise boat. You can actually walk there and back, on your own, without any issues. Attached to the First Mall, which is a gorgeous mall to walk around. The Tea Lounge on the 3rd floor is amazing. There's a casino, although I didn't go. I would definitely stay there, again.
Best experience. Friendliest people. Had the best tour guides.
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