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Kivu Go-Lax Resort

3.5 star property

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Photo gallery for Kivu Go-Lax Resort

A hotel room with a large bed, colorful pillows, a view of the sea, and a balcony with a wooden railing.
Family Room, Balcony, Lake View | Desk, iron/ironing board, free WiFi
A conference room with a long table, chairs, and a projector screen.
A restaurant with multiple dining tables, chairs, and a television screen.
Reception

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Rubavu, Rwanda, floor, Gisenyi, Western Province, 0000
  • Place, Rwanda Tourism University College
    ‪8 min walk‬
  • Place, Université Libre de Kigali
    ‪15 min walk‬
  • Place, Gisenyi Beach
    ‪17 min walk‬

Room options

View all photos for Deluxe Double Room, Balcony, Lake View

Deluxe Double Room, Balcony, Lake View | Desk, iron/ironing board, free WiFi

Deluxe Double Room, Balcony, Lake View

  • Lake view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony, Lake View

Standard Double Room, Balcony, Lake View | Desk, iron/ironing board, free WiFi

Standard Double Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Balcony, Lake View

A hotel room with a large bed, colorful pillows, a view of the sea, and a balcony with a wooden railing.

Family Room, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | Desk, iron/ironing board, free WiFi

Twin Room, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Gisenyi

Kivu Go-Lax Resort is a short stroll from Rwanda Tourism University College and Université Libre de Kigali. This 3.5-star hotel has 10 rooms and welcomes guests with free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Rwanda Tourism University College - 8 min walk - 0.5 miles
  • Université Libre de Kigali - 15 min walk - 0.8 miles
  • Gisenyi Beach - 17 min walk - 0.9 miles
  • Nyamyumba Hot Springs - 10 min drive - 6.3 miles

Restaurants

  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Kivu Resto - ‬4 min drive
  • ‪Caritas Hotel - ‬3 min drive
  • ‪Steven shop - ‬5 min drive
  • ‪Pili Pili - ‬2 min drive

About this property

Kivu Go-Lax Resort

Guests of Kivu Go-Lax Resort enjoy free WiFi in public areas, laundry facilities, and local meal delivery service. If you plan to drive, free valet parking is available. Front-desk staff can assist with tours or tickets, access to locker space, and dry cleaning/laundry.
Guests can stay connected with free WiFi. Bathrooms offer free toiletries, children's slippers, bidets, and slippers. Other standard amenities include washers/dryers, ironing boards, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Cooking classes

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-11:30 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 149775975

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Frequently asked questions

What can I see close to Kivu Go-Lax Resort?

This hotel is located in Gisenyi, a short 13-minute walk from Kivu Lake and also 17 minutes on foot from Gisenyi Beach. You'll also find Parc National des Virunga and Nyamyumba Hot Springs nearby.

How much does it cost to stay at Kivu Go-Lax Resort?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Kivu Go-Lax Resort on Jul 5, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Kivu Go-Lax Resort?

Yes, valet, extended, and self parking are free at the hotel.

Does Kivu Go-Lax Resort feature a casino at the property?

No, Kivu Go-Lax Resort doesn't have a casino.

Is there an indoor pool at Kivu Go-Lax Resort?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kivu Go-Lax Resort?

There are many amenities for couples at this hotel, including a chef service and in-room massages in each guestroom, and some feature lake view.

Are there hot tubs at Kivu Go-Lax Resort?

No, there isn't a spa tub at this hotel.

Does Kivu Go-Lax Resort have a restaurant that serves breakfast?

Yes, Kivu Go-Lax Resort serves free buffet breakfast each morning from its restaurant.

Does Kivu Go-Lax Resort allow pets to stay for free?

No, pets aren't allowed at Kivu Go-Lax Resort.

Are there connecting rooms at Kivu Go-Lax Resort?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Kivu Go-Lax Resort?

Yes, some guestrooms at Kivu Go-Lax Resort offer a balcony and may feature lake views.

Kivu Go-Lax Resort Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

Verified

2/10 Terrible

Jay

Disliked: Staff & service
Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.
Stayed 4 nights in May 2026