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Royale Chulan Penang

4.0 star property

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Photo gallery for Royale Chulan Penang

Royal Suite | Living room | LCD TV
Outdoor pool
Lobby lounge
Penang Suite | Balcony
Royal Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300
  • Place, Raja Tun Uda Ferry Terminal
    ‪1 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, Swettenham Pier Cruise Terminal
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

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About the neighborhood

George Town

Located in Downtown George Town, Royale Chulan Penang is adjacent to Raja Tun Uda Ferry Terminal and within a 10-minute stroll of Pinang Peranakan Mansion. This 179-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Raja Tun Uda Ferry Terminal - 1 min walk - 0.0 miles
  • Pinang Peranakan Mansion - 3 min walk - 0.2 miles
  • Swettenham Pier Cruise Terminal - 7 min walk - 0.4 miles
  • Padang Kota Lama - 9 min walk - 0.5 miles
  • Penang City Hall - 10 min walk - 0.6 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Astaka Jetty - ‬3 min walk
  • ‪Norm Micro Roastery - ‬3 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Sora Penang - ‬5 min walk
  • ‪Sri Tanjung Cafe - ‬3 min walk

About this property

Royale Chulan Penang

At Royale Chulan Penang, guests have access to a gym, free WiFi in public areas, and a business center. Self parking is offered for MYR 5 per stay. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and LCD TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 5 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 67.20 for adults and MYR 56 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to March 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 130 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 67.20 for adults and MYR 56 for children
  • Covered self parking fee: MYR 5 per stay
  • Rollaway bed fee: MYR 130 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Frequently asked questions

Is free cancellation available at Royale Chulan Penang?

Royale Chulan Penang provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Royale Chulan Penang?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Royale Chulan Penang on Apr 28, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Royale Chulan Penang?

This hotel is situated in Downtown George Town, just steps from Raja Tun Uda Ferry Terminal, and within a 10-minute walk of Pinang Peranakan Mansion and Swettenham Pier Cruise Terminal. You'll also find KOMTAR and Gurney Drive within a short drive.

Will I be able to park at Royale Chulan Penang?

Yes, covered parking is offered for MYR 5 per stay.

Does Royale Chulan Penang include a casino at the property?

No, Royale Chulan Penang doesn't have a casino.

Will I find an indoor pool at Royale Chulan Penang?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from March 3 2026 until March 24 2026 (subject to change).

Is Royale Chulan Penang good for couples?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a minibar in each guestroom, and some feature harbor view.

Are there hot tubs at Royale Chulan Penang?

No, this hotel doesn't have a spa tub.

Does Royale Chulan Penang feature a restaurant that includes a breakfast menu?

Yes, Royale Chulan Penang serves buffet breakfast for a surcharge each morning at Sri Tanjung Cafe.

Does Royale Chulan Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Royale Chulan Penang.

Are there connecting rooms at Royale Chulan Penang?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Royale Chulan Penang?

The closest major airport to Royale Chulan Penang is Penang Intl. Airport (PEN), which is 11.2 mi away (16 minutes by car).

Can I book a room with a balcony at Royale Chulan Penang?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor and city views.

Royale Chulan Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Stayed 8 nights in Dec 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable and quiet room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Iggoni

Stayed 2 nights in Nov 2025

4/10 Poor

Lynn, Spring

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Stayed 3 nights in Oct 2025

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service
Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Stayed 4 nights in Sep 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, room comfort
AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for Georgetown

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Top class venue. Best location.
Hotel
Very happy residents in the hotel lounge. What a fun hotel.
Stayed 3 nights in May 2025

6/10 Okay

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel in Georgetown Penang

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
Stayed 1 night in May 2025

8/10 Good

Richard Philip

Traveled with partner
Liked: Cleanliness
No bar
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Business traveler
Liked: Amenities, property conditions & facilities
This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Stayed 3 nights in Mar 2025

6/10 Okay

Deveena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. Breakfast could be better.
Stayed 2 nights in Mar 2025

8/10 Good

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the view from our room was that of a dirty ledge and a huge building blocking everything else. It is a clean facility but quite worn with time. The staff tending the rooms were very friendly and welcoming.
Stayed 7 nights in Feb 2025

10/10 Excellent

Wai Hong, North Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is big, services are good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location, close to all that George Town has to offer. Friendly, helpful staff. Clean and very comfortable rooms with all the facilities you might want. And a tasty and varied breakfast offering as well. A great choice.
Stayed 9 nights in Feb 2025

8/10 Good

XIAO G

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

John, Homps

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is very well place for those wishing to explore the city. Little India and Chinatown are fairly close and that's a relief as there are no alcohol sales in the hotel for thirsty guests. This is not mentioned on any site to our knowledge. The rooms are fine, the wifi powerful, and the value is good, But when the place is full, a gloomy secondary dining room is used for breakfast that is huge and warehouse-like, with curtains firmly drawn to hide the dirty windows. Some tidying-up in the entrance (piano) area would make it look like the photo on their website too. It just needs a manager with sharper eyes. The hotel driver, Bala, deserves a medal for fine service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Yin

Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a special historical landmark. It also has a terrific, hardworking, and amiable staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

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