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Hotel Cristal

3.0 star property

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Photo gallery for Hotel Cristal

Front of property
Lobby sitting area
Lobby
Interior
Daily buffet breakfast (CHF 19 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.2 out of 10
Wonderful
(20 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

7.8 out of 10
Good
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Triple Room

  • Sleeps 3

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About the neighborhood

Geneva

Located in Geneva City Centre, Hotel Cristal is adjacent to Notre Dame Basilica and within a 10-minute stroll of Brunswick Monument. This 78-room, 3-star hotel has in-room conveniences like minibars, coffee makers, and TVs.

What's nearby

  • Mont Blanc Bridge - 8 min walk - 0.4 miles
  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Flower Clock - 11 min walk - 0.6 miles
  • Saint-Pierre Cathedral - 14 min walk - 0.8 miles

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Pret - ‬3 min walk
  • ‪Les Brasseurs - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Café de Paris - ‬1 min walk

About this property

Hotel Cristal

Hotel Cristal features free WiFi in public areas, meeting rooms, and a business center. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Frequently asked questions

Are free cancellation options available at Hotel Cristal?

Hotel Cristal provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel Cristal?

This hotel is situated in Geneva City Centre, just steps from Notre Dame Basilica, and within a 10-minute walk of Mont Blanc Bridge and City Center Shopping Area. You'll also find Rue du Rhône and Flower Clock less than a mile away.

Is there parking available at Hotel Cristal?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Cristal have a casino?

No, Hotel Cristal doesn't have a casino.

Is there an indoor pool at Hotel Cristal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Cristal?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a shopping mall.

Are there hot tubs at Hotel Cristal?

No, there isn't a spa tub at this hotel.

Does Hotel Cristal feature a restaurant that includes a breakfast menu?

Hotel Cristal offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Cristal allow pets to stay for free?

No, pets aren't allowed at Hotel Cristal.

Does Hotel Cristal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Cristal?

The closest major airport to Hotel Cristal is Geneva International Airport (GVA), which is 3.4 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Cristal?

No, there aren't any guestrooms with balconies at Hotel Cristal.

Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 747 reviews
Rating 8 - Good. 321 out of 747 reviews
Rating 6 - Okay. 116 out of 747 reviews
Rating 4 - Poor. 20 out of 747 reviews
Rating 2 - Terrible. 13 out of 747 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right near the train station and extremely convenient for the transportation. Super quiet and comfortable. The staffs were super helpful and friendly. I’ll definitely come back when I visit Geneva.
Stayed 3 nights in Nov 2025

8/10 Good

Mythri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for local transport and food, no gym in the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Lynda

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sanjay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property in Geneva could not be better. Literally adjacent to the train station, shopping, excellent cafés and restaurants, and within a five minute walk of the lake and the promenade. Excellent for a solo traveler or a couple. Staff was warm and attentive and housekeeping, efficient and daily. I will absolutely stay here again when I return to Geneva.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My strategy is to book a hotel within walking distance of the train station, and Hotel Cristal fits this criterion. PROs: Walking distance to a vibrant shopping streets, e.g., Mont Blanc, Berne, etc., and plenty of eateries. Small cozy hotel room with all the convenience, clean, and topnotch shower! An off-season reasonable price. Excellent breakfast on the 8th Floor with a fantastic view at sunrise! Polite breakfast assistants. Nice lounge area which I never used to relax or do anything. CONs: Room could use a larger TV screen. More central lightings needed even though eco-friendliness is at play here. Hotel still uses traditional room keys with heavy metal keychain - imagine carrying that around town in your backpack! No free local newspapers for customers. Front desk staff could be a little less formal. But again chitchat is optional, and staff is a bit too cold and formal. An excellent choice after all. Recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Abdullah, Riyadh

Stayed 1 night in Sep 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

mushuang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Stayed 1 night in Aug 2025

8/10 Good

Yin Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal was great!

Service was excellent, and the location is super convenient. Clean and modern rooms. Breakfast could have been better.
Stayed 1 night in Aug 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service
Bare bones hotel. Room was extremely hot when we came in and the A/C didn’t do much of anything
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Jasleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mared

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Maria Francia A, Magnolia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bhaskar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from front desk manager was very good . There were few amenities missing and they were able to accomodate. Room is nice however the bed is too low and they are more like 2 twin beds instead of queen size beds for couple. There was some chemical cleaning smell in the room , so we had to open windows. There are glass doors and got to be cautious not to hurt yourself going to bathroom etc. Our overall stay was pleasant and central to all places, 5 minute walk to the train station , supermarket and restaurants
Stayed 1 night in Jun 2025

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