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citizenM Geneva

4.0 star property
Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral

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Photo gallery for citizenM Geneva

Building design
Property entrance
Courtyard
Daily buffet breakfast (CHF 28 per person)
King Room - Lake View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪2 min walk‬
  • Saint-Pierre Cathedral
    ‪3 min walk‬
  • Jet d'Eau Fountain
    ‪13 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

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Room options

View all photos for King Room - Lake View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - Lake View

8.2 out of 10
Very good
(17 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

9.2 out of 10
Wonderful
(120 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Geneva

Located in Geneva City Centre, citizenM Geneva is adjacent to Saint-Pierre Cathedral and within a 5-minute walk of other popular sights like Rue du Rhône. This 144-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Geneva, the hotel is connected to a rail/subway station and also a short walk from Flower Clock and University of Geneva.

What's nearby

  • Rue du Rhône - 2 min walk - 0.1 miles
  • Saint-Pierre Cathedral - 3 min walk - 0.2 miles
  • University of Geneva - 6 min walk - 0.4 miles
  • Jet d'Eau Fountain - 13 min walk - 0.7 miles
  • United Nations European Headquarters - 4 min drive - 1.9 miles

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Läderach - ‬2 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Confiserie Sprüngli - ‬2 min walk

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
CitizenM Geneva features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-in, a TV in a common area, and a water dispenser.
Guests can expect free WiFi and 43-cm LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities. Housekeeping is available on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Is free cancellation available at citizenM Geneva?

CitizenM Geneva provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Geneva?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at citizenM Geneva on Jul 18, 2025 start from $252.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Geneva?

This hotel is situated in Geneva City Centre, just steps from City Center Shopping Area and Barbier-Mueller Archeology Museum, and within a short walk of Rue du Rhône. You'll also find Jet d'Eau Fountain and United Nations European Headquarters within a short drive.

Will I be able to park at citizenM Geneva?

No, this hotel doesn't offer parking.

Does citizenM Geneva have a casino?

No, citizenM Geneva doesn't have a casino.

Will I find an indoor pool at citizenM Geneva?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Geneva?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress and a hydromassage showerhead in each guestroom with some featuring lake views.

Does citizenM Geneva have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Geneva feature a restaurant that includes a breakfast menu?

Yes, citizenM Geneva serves buffet breakfast for a surcharge on weekday mornings at canteenM.

Will citizenM Geneva allow pets to stay for free?

No, pets aren't allowed at citizenM Geneva though service animals are welcome.

Are there connecting rooms at citizenM Geneva?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Geneva?

The closest major airport to citizenM Geneva is Geneva International Airport (GVA), which is 4.1 mi away (28 minutes by car).

Are there rooms with balconies that I can book at citizenM Geneva?

No, there aren't any guestrooms with balconies at citizenM Geneva.

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 858 reviews
Rating 8 - Good. 175 out of 858 reviews
Rating 6 - Okay. 37 out of 858 reviews
Rating 4 - Poor. 25 out of 858 reviews
Rating 2 - Terrible. 16 out of 858 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brett Paul, Marlborough

Stayed 3 nights in Apr 2025

6/10 Okay

crystal

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky hotel , clean & tidy , compact rooms

Hotel was located close to shops, bars , restaurants & a few minutes from the waterfront. We only stayed 1 night so a brief stay. We booked a room with a water view, it really was a tiny view. Wouldn't pay extra tbh The room was funky & modern and the bathroom was almost like a glass/plastic cubicle with changing lights. The bed was clean, comfy & lovely pillows however it was up against the window so one of you would have to jump over the other to use the loo in the night. It was also quite high . Room controlled by iPad & quite compact. Perfect for 1 /2 nights but no room if you had a big suitcase. Didn't have brekky , grabbed a cuppa. Staff help you check in & we're helpful as were bar members.
Stayed 1 night in Mar 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance to lake geneva. Loved the customization of room experience provided by the room controls. Great breakfast as well
Stayed 1 night in Mar 2025

8/10 Good

Angus

Stayed 1 night in Mar 2025

10/10 Excellent

Yuliya

Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel. High tech. Great staff. All pleasant and so helpful. Great location. Easy walking to all areas. Wonderful weekend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice walkable area
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Amenities
Nice location. Well operated hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit to a CitizenM hotel... had to get used to the room layout. More suited to single visitor than couple as the bed in my room was fitted between two walls. You had to be Houdini to access the toilet... but was well equipped and funky
Stayed 2 nights in Mar 2025

10/10 Excellent

ralph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the coolest place to stay the rooms are all automated and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Geneva

Great location, very clean and tidy, good bar / restaurant services. Would happily stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Whitney

Stayed 1 night in Mar 2025

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabriele

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, but tiny rooms

This hotel is very modern and the staff was young, energetic and helpful. The breakfast was delicious. It’s in a good location, at the foot of the Old Town and one block from the lake. My only complaint is that our room was TINY, with almost no storage, and was too tight for two people.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again. It was very convenient with a friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the way to Zermatt via Geneva

Hotel and co working space eloped in one. Very creative use of small rooms, king bed very comfortable. Great location in heart of the old city, never had to walk more than 15 minutes for anything. Took bus from airport which took 22 minutes and dropped you 1/2 block away,
Stayed 2 nights in Mar 2025

10/10 Excellent

marc

Traveled with family
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in the best part of Geneva, but room was very small and you have to be okay with controlling the lights, et al on a digital device/app. I loved the cheerful public space downstairs, and overall vibe. Breakfast was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025