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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Courtyard
Creator video
Daily buffet breakfast for a fee
Property amenity
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(11 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Geneva

Located in Geneva City Centre, citizenM Geneva is adjacent to Saint-Pierre Cathedral and within a 5-minute walk of other popular sights like Rue du Rhône. This 144-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Geneva, the hotel is connected to a rail/subway station and also a short walk from Flower Clock and University of Geneva.

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 miles
  • Rue du Rhône - 2 min walk - 0.1 miles
  • Saint-Pierre Cathedral - 3 min walk - 0.2 miles
  • Flower Clock - 5 min walk - 0.3 miles
  • Jet d'Eau Fountain - 13 min walk - 0.7 miles

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Le Comptoir Woodward - ‬4 min walk
  • ‪Les Aviateurs - ‬4 min walk

About this property

citizenM Geneva

CitizenM Geneva features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include express check-in, a water dispenser, and a communal living room.
Guests can expect free WiFi and 43-cm LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 24

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Is free cancellation available at citizenM Geneva?

CitizenM Geneva provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Geneva?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at citizenM Geneva on May 15, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Geneva?

This hotel is situated in Geneva City Centre, just steps from City Center Shopping Area and Barbier-Mueller Archeology Museum, and within a short walk of Rue du Rhône. You'll also find Saint-Pierre Cathedral and Flower Clock less than a mile away.

Is there parking available at citizenM Geneva?

No, there isn't parking available at the hotel.

Does citizenM Geneva have a casino?

No, citizenM Geneva doesn't have a casino.

Will I find an indoor pool at citizenM Geneva?

No, there is no indoor pool at this hotel.

Is citizenM Geneva good for couples?

Amenities that appeal to couples at this lakeside hotel include premium bedding and a hydromassage showerhead in each guestroom, and some feature lake view.

Does citizenM Geneva have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Geneva feature a restaurant that includes a breakfast menu?

Yes, citizenM Geneva serves buffet breakfast for a surcharge on weekday mornings at canteenM.

Will citizenM Geneva allow pets to stay for free?

No, pets aren't allowed at citizenM Geneva though service animals are welcome.

Does citizenM Geneva have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Geneva?

The closest major airport to citizenM Geneva is Geneva International Airport (GVA), which is 4.1 mi away (28 minutes by car).

Are there rooms with balconies at citizenM Geneva?

No, there aren't any guestrooms at citizenM Geneva that offer a balcony.

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1010 reviews
Rating 8 - Good. 193 out of 1010 reviews
Rating 6 - Okay. 52 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and always available to help. I've stayed many times and staffers like Nicole always make you feel at home.
Stayed 8 nights in Apr 2026

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is great. Bed is comfortable. Good location. However, it’s difficult to be in a room with more than one person. Lights do not turn on unless ALL of the lights turn on, this includes vanity area and bathroom. There are not night stands for either side of bed. You cannot get in or out of the bed from both sides. Depending on room, you either crawl out at the end of the bed or only one side has access to rest of room. Window shades do not go up or down individually, they are either all up or all down. It is pretty much all automated on an IPad and a bit ridiculous.
Stayed 4 nights in Jan 2026

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, small room. High tech space that included an iPad to control the lighting and window coverings. The room and bathroom lights could be set at different colors! The whole experience, from the digital check in at computers in lobby to the art in the hallways and the carpet were ultra 'cool' and modern!
IPad and view from our room (404).
Bathroom on left with glass door.
Stayed 1 night in Dec 2025

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jie

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Very solid overall. No complaints.
Stayed 2 nights in Jan 2026

10/10 Excellent

Genius

Liked: Cleanliness, staff & service, amenities
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Stayed 4 nights in Jan 2026

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lindo hotel, muy bien ubicado, buen servicio. Si bien el cuarto es diminuto era ya sabido es parte de la oferta de valor del hotel, sin embargo la pasamos muy bien, gran servicio y rica comida.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a good time staying at this hotel. We stayed with our two young kids. We loved the location, the staff, and the hot chocolate bar. Note: The walls in our bathroom are like glass so if someone gets up to use shower or toilet, the light shines into the whole room so prepare accordingly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

LUKE, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent greeting and staff helped me find excellent dinner and acclimated us well
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great location and staff great but small room with awkward layout
Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

6/10 Okay

Rockie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very small and the shower area was not good as the toilet is in the shower area and the entire floor gets wet by the toilet because it is in the shower area. Very small prefab vanity not conducive for 2 people. There was no reception when I arrived and no parking for our car to even allow us to come in to check in. I was expecting more. It was ok but less than anticipated.
Stayed 2 nights in Dec 2025

10/10 Excellent

Quentin Tate, Tomball

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2025

10/10 Excellent

Lyneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean room! Will definitely stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Andrew John

Stayed 4 nights in Dec 2025

2/10 Terrible

Ahmed

Stayed 3 nights in Dec 2025