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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Terrace/patio
Reception
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪15 min walk‬
  • Place, Bavarian Falls Park
    ‪18 min walk‬
  • Place, Call of the Wild Museum
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Gaylord

Tru By Hilton Gaylord, MI places you within a short walk of Otsego County Historical Museum and within a mile (2 km) of Call of the Wild Museum. This 92-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Otsego County Historical Museum - 15 min walk - 0.8 miles
  • Bavarian Falls Park - 18 min walk - 1.0 mile
  • Call of the Wild Museum - 20 min walk - 1.1 miles
  • Gaylord Discovery Center - 2 min drive - 1.6 miles
  • Otsego County Sportsplex - 2 min drive - 1.6 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Tru By Hilton Gaylord, MI

Guests of Tru By Hilton Gaylord, MI have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Free local calls, hair dryers, and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9.0 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Frequently asked questions

Are free cancellation options available at Tru By Hilton Gaylord, MI?

Tru By Hilton Gaylord, MI offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Gaylord, MI?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Gaylord, MI on Apr 16, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru By Hilton Gaylord, MI?

This hotel is located in Gaylord within a short 15-minute walk of Otsego County Historical Museum. You'll also find Call of the Wild Museum and Bavarian Falls Park within a short drive.

Is parking available on site at Tru By Hilton Gaylord, MI?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Gaylord, MI feature a casino?

No, Tru By Hilton Gaylord, MI doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Gaylord, MI?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Tru By Hilton Gaylord, MI?

Couples will appreciate amenities like an indoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Tru By Hilton Gaylord, MI have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Gaylord, MI have a restaurant that serves breakfast?

Yes, Tru By Hilton Gaylord, MI serves free buffet breakfast each morning from its snack bar.

Will Tru By Hilton Gaylord, MI allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Gaylord, MI for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru By Hilton Gaylord, MI?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Tru By Hilton Gaylord, MI?

No, there aren't any guestrooms with balconies at Tru By Hilton Gaylord, MI.

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 570 reviews
Rating 8 - Good. 112 out of 570 reviews
Rating 6 - Okay. 55 out of 570 reviews
Rating 4 - Poor. 20 out of 570 reviews
Rating 2 - Terrible. 21 out of 570 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

David, ORONO

Stayed 1 night in Sep 2025

4/10 Poor

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Zaid, Buffalo

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectations
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Happy with the cleanliness of the room, no complaints. Everyone was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Marva, Whitmore Lake

Stayed 1 night in Dec 2025

10/10 Excellent

Tonya

Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Carin

Stayed 1 night in Dec 2025

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is nice.
Stayed 3 nights in Dec 2025

2/10 Terrible

Mark

The power was out. Had to leave and go to Traverse City and book a different hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay very kid friendly, pool is perfect for younger kids!
Stayed 1 night in Nov 2025

4/10 Poor

MARY

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator was broken because of the storm, we arrived on Friday evening and it could not be fixed until the Monday and my husband had a breathing machine which we had to physically carry upstairs which was very exerting however were very helpful. I do not understand why they don't have ice buckets in the room which can be used on multiple occasions, why do we have plastic ice buckets that are only usable once hanging on to the ice machine. There was no fruit at breakfast, the bread will stale the bagels were stale. I wonder when people think of these new concept of catering to millennials do they actually realize that what we do is sick a value for money please which will give us comfort. There were new glasses in the room there was not comfort in the room it was very basic, the room was small and it felt like economy rather than something chic for a millennium. The bathroom was nice and the toiletries in the bathroom were very good. The room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

KRYSTEN

Stayed 1 night in Nov 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked us in was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacquelyn, CAMDEN

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was filthy! There was black mold in the bathroom, ants in the bathroom, shower was filthy, bathroom floor was dirty and had hair all over, and the roomsmelled musty
Stayed 2 nights in Oct 2025

10/10 Excellent

nick

Fun
Stayed 1 night in Oct 2025

10/10 Excellent

William J

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is very clean, staff friendly and a good value
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
yes,team was happy andhelpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great visit. The room was clean and the staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean and staff was awesome!
Stayed 2 nights in Nov 2025

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