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Deer Ridge Mountain Resort

3.0 out of 5.0

Recent guest reviews

The beds were a little uncomfortable. The power went out due to a storm but was restored pretty quickly which we were excited about. We figured it would be out a while.

Went there for spring break 2017 with my two little boys. I guess the view would be really nice in fall; couldn't say since we went there in spring. The condo is dated and could use some updates. The appliances were old (dishwasher didn't work the first day and the staff took care of it quickly the next morning), the exhaust in the bathroom was super loud and everything else was pretty much dated. The owner of the condo did not bother to spend to even spend a few dololars to replace the worn out pots and pans and i had to go get new ones from a nearby store. Driving back up the hill late in the evening was tricky and we made sure we got back early

This place is the perfect get away on top of the mountain. Definitely worth a visit!!!

Appliances not functioning well, mattresses need replaced. Overall needs brought into the 2000's

I helped to find out this hotel for my friend family due to his parents came to U.S from south Korea. He said this hotel has good services and awesome facilities in there. Especially, very clean. Thank you for giving good memories to my friend's family.

Just have 2 gripes. Beds could use updating. Halfway through our stay a herd of elephants checked in above us. Other than that loved it. I would stay again.

We stayed in a 1 bedroom condo with loft. The views were great. The staff was not very friendly. It seemed no one was really willing to help with anything. There's no place really to get snacks or food. They say the restaurant will be open Tuesday-Friday but there was never really anyone there. The check in guest area always seems desolate. You could never find anyone to help out or answer a question. It's also at least a 30 minute drive to get to anything. For the amount of money it cost to stay there I would recommend staying closer to town so you don't waste your time driving hours each day to get places.

Condos are comfortable and the views are great, The drive uphill is a little scary especially in wet weather and in night, some lights in corners would be nice.

Very peaceful and relaxing! We had a great time!

A very quiet place to relax and enjoy the view! Worth the drive up the mountain! We spent a morning biking at Cases Cove in the Smoky Mtns Natl Park. Saw black bears, deer, Turkey's and lots of butterflies! Enjoyed the afternoon on the sun deck and pool area.

The rooms were clean and more than we expected. Great view of the smokey mountains. The staff was very friendly. We will definitely be staying again .

Hotel staff was warm and welcoming; the food that's sold in the clubhouse was very good; views are amazing but if you're not the most confident driver, the drive up the mountain might scare you as parts of the road has blind turns, and you could potentially fall off the mountain.

Check in was pleasant and the first 2 nights were good. Night 3 went downhill when folks checked in at 2 a.m. and were active in their room above us until after 330 a.m. night 4 was horrific due to running slamming doors and loud children for 5 hours. I complained to staff but this did nothing to stop the noise. When checking out the woman was rude at first then simply seemed to placate us by stating that she would stay alert to complaints. If you stay here make it a top floor. The view is beautiful but staff need some training in hospitality and the meaning of excessive noise..we won't stay here again.

We stayed at this resort during a trip in the fall to gatlinburg. We loved staying up on the top of the mtn.

It was just like home. Clean and well organized. The kids were able to play outside.

My family & I love Deer Ridge! They have an excellent staff, whom are very friendly & helpful! We were very pleased with our condo, it was very clean & had everything we needed! The best thing about Deer Ridge is the amazing views of the Smokey Mountains that you wake up to every morning! My children love the indoor pool area, that is very well kept & heated! I would definitely recommend Deer Ridge to anyone who is interested in being just about 10 minutes away from the overcrowdedness of downtown & needing some peace & quiet & to take in some "AMAZING VIEWS." We will be back again!

Loved our stay. Quiet, great view, friendly helpful staff...everything one could want.

View was great and all the staff was very helpful and friendly!

Great resort, especially if you don't mind making your own bed. The main drawback or advantage depending on your point of view is that is close to a beautiful half hour ride from town.

3710 Weber Rd. Gatlinburg TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Indoor pool

Deer Ridge Mountain Resort places you 1.4 mi (2.3 km) from Bent Creek Golf Club. This 84-room, 3-star condo resort welcomes guests with a bar/lounge, an indoor pool, and free in-room WiFi. It's in the mountains and also within a 30-minute drive of Greenbrier Picnic Area and Ripley's Aquarium of the Smokies.


Dining

At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

The 84 individually decorated condos feature kitchens and balconies, and there's space to spread out with living rooms. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Fireplaces, sofa beds, and coffee makers are other standard amenities.


Property features

At Deer Ridge Mountain Resort, guests have access to an indoor pool, a spa tub, and a sauna. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a seasonal outdoor pool.

Room options

Loft, 1 Bedroom

Queen 2 | Sleeps 6

Loft, 2 Bedrooms

Queen 2 | Sleeps 8

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 6

Guest reviews for Deer Ridge Mountain Resort

Everyone (22) Couples (26) Family (43) Friends (2)
4
Everyone

The beds were a little uncomfortable. The power went out due to a storm but was restored pretty quickly which we were excited about. We figured it would be out a while.

By on Apr 5, 2018

Review comment responded on Apr 5, 2018

Thank you for taking time to write a review. Beds are a tricky subject, because some people like firm mattresses, while others like soft. Since each condo is individual is individually owned, the owner has placed the type of mattress that he/she prefers. As for the power, Sevier County Electric System is responsible for power outages, not Deer Ridge Mountain Resort. I am happy to hear that they restored power quickly after the storm.

3

dated, needs update

Families

Went there for spring break 2017 with my two little boys. I guess the view would be really nice in fall; couldn't say since we went there in spring. The condo is dated and could use some updates. The appliances were old (dishwasher didn't work the first day and the staff took care of it quickly the next morning), the exhaust in the bathroom was super loud and everything else was pretty much dated. The owner of the condo did not bother to spend to even spend a few dololars to replace the worn out pots and pans and i had to go get new ones from a nearby store. Driving back up the hill late in the evening was tricky and we made sure we got back early

By , from FL on Nov 30, 2017

Review comment responded on Dec 4, 2017

Each condo at our resort is individually owned, and the owner is responsible for the décor. Many of our condos are updated, but we have a few that are not. I am happy to hear that the Maintenance staff took care of the dishwasher right away. If you had mentioned the pots & pans, our Housekeepers would have brought you new ones immediately, and charged the owner. Yes, our views are fabulous in the fall! But every season has its attributes. I hope the boys were able to enjoy the indoor swimming pool and playground.

5

beautiful view

Everyone

This place is the perfect get away on top of the mountain. Definitely worth a visit!!!

By , from Houston TX on Nov 26, 2017

Review comment responded on Nov 29, 2017

Thank you, Brad, for taking your time to write this short review of our resort. I am delighted to hear that you felt the drive was worth the view, and that you encourage others to visit us. We hope to host you again soon here at the resort with "The Best Views of the Smokies!"

3

condo c301 needs remodel

Everyone

Appliances not functioning well, mattresses need replaced. Overall needs brought into the 2000's

By , from McDowell, Ky. on Oct 30, 2017

Review comment responded on Nov 2, 2017

Thank you for your thoughts. Each condo here is individually owned and decorated. Many owners have updated their condos with new appliances and furniture, but a few have not. If you decide to let us host you again, please view the photos online and choose the condo that meets your tastes.

5

very good hotel

Families

I helped to find out this hotel for my friend family due to his parents came to U.S from south Korea. He said this hotel has good services and awesome facilities in there. Especially, very clean. Thank you for giving good memories to my friend's family.

By , from Montgomery, AL on Sep 5, 2017

Review comment responded on Sep 11, 2017

Thank you for taking your time to complete this survey. I am delighted to hear that that your friend had an enjoyable stay with us.

5

beautiful view

Everyone

Just have 2 gripes. Beds could use updating. Halfway through our stay a herd of elephants checked in above us. Other than that loved it. I would stay again.

By , from Louisville KY on Jul 10, 2017

Review comment responded on Jul 13, 2017

Thanks for taking your time to write a review. Each condo here is individually owned and decorated, so owners put in beds/mattresses that are comfortable for them. That means that some other people are not satisfied, since everyone's preference differs. And I'm sorry to hear about the elephants! Unfortunately, not everyone is considerate of others around them. We do have a night guard here after 11:00 who will address noise issues if he is called. We look forward to seeing you again here at the resort with "The Best Views of the Smokies!"

3

great views - unfriendly staff

Everyone

We stayed in a 1 bedroom condo with loft. The views were great. The staff was not very friendly. It seemed no one was really willing to help with anything. There's no place really to get snacks or food. They say the restaurant will be open Tuesday-Friday but there was never really anyone there. The check in guest area always seems desolate. You could never find anyone to help out or answer a question. It's also at least a 30 minute drive to get to anything. For the amount of money it cost to stay there I would recommend staying closer to town so you don't waste your time driving hours each day to get places.

By , from Chicago on Jul 6, 2017

Review comment responded on Jul 10, 2017

I am very sorry to hear that you were disappointed with your stay. We make it quite clear in our information that we are located 12 miles from downtown Gatlinburg, which takes about 24 minutes to drive to. While driving there, however, there are many restaurants and shops that you pass, as well as the Greenbrier entrance to the National Park. Our Lobby Lounge is open Tuesday through Saturdays from 4:00 pm to 9:00 pm. We have those hours posted in the lobby as well as each condo, plus we give a menu with the times listed upon check-in. We are extremely busy in the summer, so someone is not always standing at the desk, but there is a bell right on the countertop to ring and someone pops right out to assist guests with questions. Most of our guests feel that the drive out of town for the fabulous, panoramic views of the Smokies and peace and quiet is worth the drive time.

5

excellent views

Everyone

Condos are comfortable and the views are great, The drive uphill is a little scary especially in wet weather and in night, some lights in corners would be nice.

By on Jul 5, 2017

Review comment responded on Jul 10, 2017

Thank you for taking your time to write this review. Our condos are located in the Village of Cobbly Nob. The roads that you travel to get up the mountain to our resort are controlled by them, so unfortunately we cannot add extra lighting along their roads. Our Lobby Lounge is open Tuesday - Saturdays from 4:00 pm to 9:00 pm and is intended to provide food and drinks to our guests who wish to stay in rather than drive to town. We have seating indoors as well as lots of seating outside on our decks. And the pool table is provided by an outside vendor--it is not ours. But I will notify him that it needs to be updated. I am happy that things that are within our control, such as the cleanliness of the condo and the staff were good for you.

4
Everyone

Very peaceful and relaxing! We had a great time!

By on Jun 6, 2017

Review comment responded on Jun 16, 2017

Thank you for taking the time to write a review. I am happy to hear that you had a nice, relaxing time. That is what makes our resort great!

5

great view!

Everyone

A very quiet place to relax and enjoy the view! Worth the drive up the mountain! We spent a morning biking at Cases Cove in the Smoky Mtns Natl Park. Saw black bears, deer, Turkey's and lots of butterflies! Enjoyed the afternoon on the sun deck and pool area.

By , from Minnesota on May 12, 2017

Review comment responded on Jun 16, 2017

Thank you for taking your time to write a review. I am delighted to hear that you enjoyed your stay with us, and it sounds as though you really had a wonderful trip to the Park. I hope you will allow us to host you again if you return to the Smokies.