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Recent guest reviews

The check in process was efficient and room was fine. The room was non-smoking but there was definitely a strong smoke smell in my room. Not sure of the housekeepers smoked or if the smell was coming from the ac unit. The room was spacious- it had a fridge and microwave. I liked the pool area - three pools, splash area, and two water slides. The snack area was good too and reasonably priced.. My kids enjoyed the popcorn. I was glad we could charge it to the room. The breakfast bar was closed due to Covid but they delivered breakfast every morning which was a nice thing for them to do- you could choose from several delivery time frames. The breakfast was the same every morning: eggs, biscuit, 2 sausage links. It was fine but I was glad I had brought my own breakfast donuts as well.

We were supposed to have 2 queen beds and a sofa with a balcony over looking the pool. They gave us 2 queens beds with creek view and no balcony. The wifi didn't work the whole time we were there. The pools and slides were the only enjoyable part. Wouldn't stay again.

Adam Mendoza was the rep that checked me in and was a rock star He was courteous Kind and very reactive to my needs. This was the most marvelous experience at an exceptional place. This was a great place especially with the whole Covid issues. Being private to only guests made the waterpark wonderful for my grandkids and safe.

Check in felt like it took forever. The water park is cool . The Internet made it sound a lot cooler than what it actually was though in my opinion

Staff was extremely nice. Food was amazing. Rooms were up to date, and clean. Hot tub and pool were both spacious and enjoyable.

The rooms are great. Very clean, comfy, and roomy. The staff is wonderful and very attentive. Great indoor pool and hot tub. A very good and fresh breakfast buffet with plenty of hot choices a very nice hot drink area as well. 24 hour free fresh coffee available in breakfast area. Plus kuerig coffee makers and coffee in your room. On site Laundry facilities you can pay and use. The only thing that is difficult is the parking, when the large travel buses do not park far out in the side lot. So, you may have a further walk to the front door. The staff makes sure your room stays fresh and clean daily.

I really like how close to the island this hotel is. I also really enjoyed the large soaking tub in the room. The issues though would be the fact thst it took almost 10 minutes to finally get the elevator, the fact that the pool is too small for the amount of people thst stay here, and that the breakfast area is way too small. Overall very disappointed in the property since I couldn't enjoy the pool or even eat breakfast.

It was very nice. Only thing was we were to check on earlier in the day and when we got there were told that we had to wait because of an issue with the room.

Near attractions. Kids love the small water park. Will definitely be back!

Sharon Dr Pigeon Forge TN

Hotel highlights

  • Walking distance to The Comedy Barn Theater and Island at Pigeon Forge
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

The Comedy Barn Theater is within a 5-minute walk of Country Cascades Waterpark Resort while other popular sites like Island at Pigeon Forge are within a 15-minute stroll. This 236-room hotel welcomes guests with free breakfast and conveniences like a free water park and an indoor pool.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM.


Rooms

All 236 air-conditioned accommodations feature a separate bedroom. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Country Cascades Waterpark Resort features a free water park, an indoor pool, and a children's pool. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Family Studio Suite

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Family Studio Suite, Balcony, Mountain View

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Family Studio Suite, Balcony, Poolside

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Guest reviews for Country Cascades Waterpark Resort

Everyone (27) Couples (1) Family (18)
5
Everyone

By on Sep 28, 2020

Review comment responded on Oct 1, 2020

Thank you for the perfect 5 out of 5 review score. We are glad you enjoyed your time with us and look forward to seeing you again soon.

5
Everyone

By on Sep 7, 2020

Review comment responded on Sep 7, 2020

Thank you for taking the time to give us a perfect 5 out of 5 review score. Thank you for staying with us and hope to see you again soon.

4
Family with small children

The check in process was efficient and room was fine. The room was non-smoking but there was definitely a strong smoke smell in my room. Not sure of the housekeepers smoked or if the smell was coming from the ac unit. The room was spacious- it had a fridge and microwave. I liked the pool area - three pools, splash area, and two water slides. The snack area was good too and reasonably priced.. My kids enjoyed the popcorn. I was glad we could charge it to the room. The breakfast bar was closed due to Covid but they delivered breakfast every morning which was a nice thing for them to do- you could choose from several delivery time frames. The breakfast was the same every morning: eggs, biscuit, 2 sausage links. It was fine but I was glad I had brought my own breakfast donuts as well.

By , from Virginia on Sep 3, 2020

Review comment responded on Sep 3, 2020

Thank you Kandi for the nice review. We are glad you choose to stay with us. Our Snack Shack does help make for an enjoyable all day, pool day. We hope you enjoyed your time in the area and look forward to seeing you again soon.

1
Everyone

By on Aug 30, 2020

Review comment responded on Aug 31, 2020

We do hope you enjoyed your time in the area and will return.

3
Family with small children

We were supposed to have 2 queen beds and a sofa with a balcony over looking the pool. They gave us 2 queens beds with creek view and no balcony. The wifi didn't work the whole time we were there. The pools and slides were the only enjoyable part. Wouldn't stay again.

By , from North Carolina on Aug 5, 2020

Review comment responded on Aug 5, 2020

Victoria, thank you for writing a review. We do apologize if anything about your stay was less than perfect. We are glad you enjoyed the pools and slides and hope you return to the area soon.

5
Everyone

By on Jul 22, 2020

Review comment responded on Jul 22, 2020

Thank you for the nice 5 out of 5 star review. We look forward to seeing you again soon.

5
Family

Adam Mendoza was the rep that checked me in and was a rock star He was courteous Kind and very reactive to my needs. This was the most marvelous experience at an exceptional place. This was a great place especially with the whole Covid issues. Being private to only guests made the waterpark wonderful for my grandkids and safe.

By , from Chickamauga Georgia on Jul 20, 2020

Review comment responded on Jul 20, 2020

Thank you for such a nice review. We are glad you enjoyed your time with us. I will certainly pass on your kind words to Adam. We are glad your grand kids enjoyed the waterpark. Thank you again.

4
Everyone

By on Jun 10, 2020

Review comment responded on Jun 10, 2020

Thank you for the 4 star ranking. We are glad you enjoyed your time with us and we look forward to seeing you again soon.

4
Family Family with small children Family

Check in felt like it took forever. The water park is cool . The Internet made it sound a lot cooler than what it actually was though in my opinion

By , from Pigeon Forge on Jun 6, 2020

Review comment responded on Jun 10, 2020

Anthony, thank you for taking the time to leave a review. We apologize for the delay in check in. We are glad you found the waterpark cool and look to see you again soon.

5
Everyone

By on Mar 8, 2020

Review comment responded on Mar 10, 2020

Thank you for the rating. We hope to see you again the next time you are here visiting the Smokies!

Country Cascades Waterpark Resort

204 Sharon Dr, Pigeon Forge, TN 37863
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