Americas Best Value Inn Kodak / Sevierville2.0 out of 5.0
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Recent guest reviews
Would not ever stay here again, especially with my family.
Well my husband and I stayed here because every single hotel was booked. The room was definitely dirty. But we read reviews and knew what to expect before we went. So it wasn't such a shock. Housekeeping does their job. It's more the overall room that needs repair and Maintenance. There was no coffee in the room but there is at the lobby the only breakfast they serve is waffles. We did have a refrigerator and microwave however but no telephone. The room is comfortable the front desk never bothered us however we did have pets And they told us they had to clean the room and we couldn't get a do not disturb sign which we didn't like
seem like they didn't check their room after summer end. Breakfast is joke, they only put ONE waffle maker(you have to make your own) and nothing else, guess what? 99% of guests gave up, nobody want to wait 20 mins for one little waffle. America's best Value? Yes, they beat me by that.
Room was nasty. Carpets were wet. Bugs were all over the bathroom counter, we had to remove our phone cases to remove the ants that covered the phone!
Hope you're not too hungry for breakfast. A waffle maker and coffee
Great hotel. Great free breakfast. Inside pool/hot tub.
I would not recommend staying here, no matter how cheap a nightly rate may be. The only positive comment I have is that the staff were VERY friendly. I was highly disappointed in the shabbiness and stench of the room. It literlly reeked of smoke so bad that we couldn't even stay the entire night.
This was a very unclean place. Was not pleased at all.
Spend the night, not a fortune! Perfect location to catch my breath before getting in the Route 66 traffic to Gatlinburg! Staff was welcoming & friendly. Pool looked inviting but no time this trip. Room was clean & quiet. I was on ground floor. Hot coffee & waffel before I got back on the I-40 traffic again. Will definitely stay there again!
My cousin and I did a weekend getaway and this was perfect for us just to go sleep and shower for the value. Good location off the interstate and easy to get to. Staff was very friendly.
The room smelled like stale cigarette smoke. My clothes the next day smelled musty and odorous. The room was dusty with cobwebs. I will sleep in my car the next time. There were no rooms anywhere this one night so I had to travel 30 minutes to where I needed to be. I will never stay in this type of hotel again. I can see where it competes for last with another hotel. Terrible place to stay.
Booked the room last minute. The staff was friendly. The room clean and comfortable.
It was a basic room - old Tube TV that barely worked. The carpet was worn, dirty, and stained. The ceiling had been patched - not well - with fresh water stains. Bugs crawled around the top of the walls but seemed to go no further. The beds were unique. Queen sized bed frames - queen sized boxed frame - and full sized mattress on top making a weird pyramid type bed easy to fall off of. No refrigerator or microwave, no iron, no coffee pot, no soap or shampoo - just as bare bones as you could get. Even the phone did not work. Breakfast? Joke! a waffle machine that you had to make 2 waffles at at time and long line to fight over who got to sit at two small round playing card sized tables.
Just a average room nothing special on the outskirts of town was the only hotel available.
Great location, near everything. However staff upon arrival was a little rude on the first day. We got charged $32 for an extra person even though I had typed in 3 people when searching for room. Told front desk, was basically told I was lucky they didn't charge more than that. Wet towels from guests before were still in the room.
this was a horrible experience it was no amenities and it was expensive I found a lot better cheaper when I got there I was really upset and if I could I demand a refund I wont ever stay there again I asked for towels when I got of the pool they demanded the few other towels we had before they would give us more we head six people and 4 towels it was ridiculous
This was a great deal! We kept busy all day and this was a good priced hotel for what we needed!
Hotel was easy to find and had clean room fast and friendly customer service. Very few problems tv remote didn't work on check in not a real issue there. Room key did not work second night the desk girl walked with me to our room and made sure that the new coded key worked which I though was nice. The biggest problem that there was is when we checked in we found the window open and the room was freezing it was around low 40's out side. Other than that I would recommend other people to stay here it was worth the money and was a nice place and good location not far from anywhere.
Over all a nice time. The walkin paied 5 bucks less per night than i did booking through the site. Room was clean and bed was made. The remote for the tv did not work they gave me a new remote without hesitation. And apon second night door key did not work staff reprogramed and walked out in the rain to the room to check that the key worked properly. Both the remote and the key were miner things to me and if there was a mistake they quickly fixed it. This site on the other hand needs to get there rates a little better.
We were looking to get away and needed somewhere to stay that was cheap. We knew we wouldn't get the bells and whistles but, that was okay with us. It has cable and wi-fi. The room was very basic. It seemed clean enough...no complaints there. The hotel is older, however. The pool was drained because it was winter but they do have a pool for summer use. It took about 15 minutes to get to Sevierville from the hotel. I thought this was a good thing because it is away from the craziness of Pigeon Forge, Sevierville and Gatlinburg but not far enough to be an inconvenience. The hotel was located on I 75 which was a plus for us since we take that road to get home. The desk clerk seemed very nice. It is close to a gas station, McDonald's and a Cracker Barrel. If you are on a budget and don't mind a basic room, this is a good deal.