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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Exterior
Lobby
Seasonal outdoor pool
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout drapes, iron/ironing board, free WiFi

Executive Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, The Greystone Lodge on the River is next to popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. This 241-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.1 miles
  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 3 min walk - 0.2 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Gatlinburg Convention Center - 10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

At The Greystone Lodge on the River, guests enjoy features like a children's pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and TVs with cable channels. Phones and ironing boards are also standard.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 15 to October 15.
  • Pool access available from 11:00 AM to 11:00 PM.

Frequently asked questions

What's there to do around The Greystone Lodge on the River?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and Anakeesta, and within a short walk of Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Wild Bear Falls Indoor Water Park within a short drive.

How much does it cost to stay at The Greystone Lodge on the River?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on Mar 19, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Greystone Lodge on the River?

Yes, covered self parking is offered for free at the hotel.

Does The Greystone Lodge on the River feature a casino?

No, The Greystone Lodge on the River doesn't have a casino.

Will I find an indoor pool at The Greystone Lodge on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 11:00 PM and the seasonal pool will be open from April 15 until October 15.

What will couples enjoy most about a stay at The Greystone Lodge on the River?

Couples will appreciate amenities like a seasonal outdoor pool, a free daily breakfast, and a 24-hour gym at this hotel.

Are there hot tubs at The Greystone Lodge on the River?

No, this hotel doesn't have a spa tub.

Does The Greystone Lodge on the River have a restaurant that serves breakfast?

The Greystone Lodge on the River offers free continental breakfast each morning though there is no restaurant.

Does The Greystone Lodge on the River allow pets to stay free of charge?

No, pets aren't allowed at The Greystone Lodge on the River.

Are there connecting rooms at The Greystone Lodge on the River?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Greystone Lodge on the River?

The closest major airport to The Greystone Lodge on the River is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Can I book a room with a balcony at The Greystone Lodge on the River?

No, there aren't any guestrooms at The Greystone Lodge on the River that offer a balcony.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 166 reviews
Rating 8 - Good. 36 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not fresh. We felt safe with the parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefan

Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, close to everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The parking was easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and everything is close you can walk everywhere
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a great view of the river. The breakfast was good, only wish that a meat was offered. We were very pleased with our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Everything seemed clean. The breakfast wasn't anything special, but as a whole, the hotel was a good band for our buck.
Stayed 3 nights in Nov 2025

10/10 Excellent

valentin

Stayed 1 night in Dec 2025

8/10 Good

ROSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room balcony, closest to Anakesta park and aquarium. I would've like to see more breakfast varieties like adding sausages or bacon.
Stayed 3 nights in Nov 2025

8/10 Good

Vinicius

Liked: Cleanliness, property conditions & facilities
Everything was good, clean, the room
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was awesome, liked the closeness to everything. Breakfast was ok. Same thing everyday for 3 days but all in all I would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marci

Traveled with family
Liked: Amenities
Parking in garage is tight in a truck and getting out of garage is tight
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

mercedes

Liked: Cleanliness, staff & service
No, not very good
Stayed 3 nights in Nov 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service
The rooms were clean, but very outdated. The bed was very hard and breakfast was definitely not great. Other than those weird packaged scrambled eggs and yogurt, no other protein.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff and couldnt hear the rooms next to us!
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice view of the river from our patio balcony. The beds were comfy. Wonderful shower!
Stayed 3 nights in Nov 2025

10/10 Excellent

Clark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is very convenient to Anakeesta and the Village.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mackenzie

Stayed 2 nights in Nov 2025