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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Exterior
Presidential Suite, 1 Bedroom
Restaurant
Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(22 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Hotel Indigo Gatlinburg Downtown by IHG is within a 10-minute walk of popular sights such as Ripley's Aquarium of the Smokies and Anakeesta. This 3.5-star hotel has 136 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a gym.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • Subway
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG features an outdoor pool, a gym, and meeting rooms. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a microwave in a common area, and laundry facilities.
For entertainment, guests can expect to find cable TV.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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9.6 out of 10, Exceptional, 867 reviews
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.

Frequently asked questions

What's there to see near Hotel Indigo Gatlinburg Downtown by IHG?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg SkyPark within a short drive.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on Jun 7, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there is an electric car charging station and wheelchair-accessible van parking available.

Does Hotel Indigo Gatlinburg Downtown by IHG feature a casino at the property?

No, Hotel Indigo Gatlinburg Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Gatlinburg Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Hotel Indigo Gatlinburg Downtown by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Indigo Gatlinburg Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

No, Hotel Indigo Gatlinburg Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Hotel Indigo Gatlinburg Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo Gatlinburg Downtown by IHG for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Indigo Gatlinburg Downtown by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo Gatlinburg Downtown by IHG?

The closest major airport to Hotel Indigo Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.6 mi away.

Can I book a room with a balcony at Hotel Indigo Gatlinburg Downtown by IHG?

No, you won't find guestrooms with balconies at Hotel Indigo Gatlinburg Downtown by IHG.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 291 out of 339 reviews
Rating 8 - Good. 32 out of 339 reviews
Rating 6 - Okay. 7 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arunkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located close to town. We walked everywhere, loved it. The staff was very nice kind and friendly. The hotel was clean.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and perfect location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property all the way around! Excellent location!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Fantastic front staff and fantastic room! We ate breakfast at the restaurant and it was a great place to spend our 39th anniversary!
View from the Restaurant
Great views
Love the Smokies
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Quanshay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous. The location of the hotel was in walking distance to nearby attractions. Will stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Indigo. It was clean and the staff was very friendly! We would definitely stay at another IHG
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything about this hotel was immaculate, it was spotless and the rooms were amazing and the beds were so soft. The staff was helpful and super friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice modern rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
It was great I loved everything about this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was quick and the service was excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, upkeep and comfortable
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hebe

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cozy hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing hotel. Clean and friendly. The room was beyond amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view for breakfast and dinner! Delicious food as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Excellent food, wonderful bed!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Micah

Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite hotel. It’s always very clean, and the staff is amazing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Room and hotel was well kept. Really enjoyed the restaurant and rooftop views
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Absolutely loved it here! The lobby smelled amazing. Our room was spotless and check in was quick and easy, especially since we were coming in so late. Definitely recommend!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

L

Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel and everything was clean new and good smells
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Room was great, staff was friendly, restaurant upstairs was delicious. Will definitely be coming back to stay here
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice location to town.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bree

Liked: Cleanliness, staff & service, amenities
The hotel was very nice! It gave luxury stay lowkey lol. Sarah had checked us in at the front desk and her customer service was on point! Made onus feel very welcomed.
Stayed 1 night in Feb 2026