Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with free breakfast, a short walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
Exterior
Free breakfast
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown by IHG while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Mellow Mushroom - ‬7 min walk
  • ‪Crockett's Breakfast Camp - ‬11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Guests of Holiday Inn Express Gatlinburg Downtown by IHG enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Oct 26, 2025 start from $165.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is parking available on site at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a casino on the premises?

No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG serves free breakfast from its snack bar.

Does Holiday Inn Express Gatlinburg Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Gatlinburg Downtown by IHG though service animals are welcome.

Does Holiday Inn Express Gatlinburg Downtown by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Gatlinburg Downtown by IHG?

The closest major airport to Holiday Inn Express Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Can I book a room with a balcony at Holiday Inn Express Gatlinburg Downtown by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is perfect, trolley is right there! Rooms were comfortable and clean, pool area was very entertaining for children. Breakfast was a great add on. Could use some updates around the property, but other than that, a great place for families.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jagruti

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean property and friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Jesse

Traveled with family and small children
Pool was nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Sierra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice check in and out,love the pool area especially for my kiddos, & the breakfast was amazing 👏 this will be our go to spot for now on!
Stayed 1 night in Jun 2025

10/10 Excellent

Joey

Overall it was a great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Grenville

Traveled with family
Liked: Cleanliness, amenities
Access to downtown area. room was quite clean breakfast was ok.
Stayed 1 night in Jun 2025

4/10 Poor

Shahid

Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mini waterpark was a huge reason for staying here. Very comfortable beds and room, although stained floors in room. Easy walk to main area with restaurants, shopping, attractions.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Ibreisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing the front desk staff was very friendly the set up of the hotel and where it is located is in a very good location.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of a lot of activities to do with the family. Very friendly staff. Very clean!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffiny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A family friendly place.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean rooms, close easy walking distance to the main Gatlinburg strip. The water park feature was a hit, although it is quite “splashy” and hard to avoid getting water poured on you going down any of the slides— so if your kids don’t enjoy being splashed, they may be hesitant. There is no hot tub, but a small-medium sized indoor pool. It was comfortable to swim in but on the lower temp end of heated pools. We only had two negative components to our stay: 1) The shower temperature wasn’t as warm as we’d prefer. I like hot showers, so perhaps it was just me, but my spouse and I agreed we wished they had their water heater turned up just a couple more degrees. The shower was fine, but I got out feeling a just a little chilly rather than warm. 2) We forgot an item in the room. Called within a couple hours of leaving as we were still in the area, and nothing had been turned in. Went back the next morning to check again and still nothing turned in. So we were a little bummed that someone from the cleaning staff decided to keep it instead of turn it on, it left a little bit of a sour taste in our mouth. Overall a good stay though, one bad apple doesn’t spoil the bunch. The proximity to the strip and having the water park area for kids is what sold us.
Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
Hotel very clean, good breakfast, kids loved the indoor pool and water slide.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 4 nights in May 2025

10/10 Excellent

Danette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and clean room.
Stayed 3 nights in May 2025

10/10 Excellent

Kelly S

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities
I found this property to be clean and the staff to all be very nice and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Wendalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness of the hotel. The hotel had an absolutely wonderful smell. The breakfast they provided was always enough with variety. The hotel was also close to all attractions not requiring a car.
Stayed 6 nights in May 2025

10/10 Excellent

Phylesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple water slides in the pool area! A total must if traveling with littles!!!
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025