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Recent guest reviews

everything clean and all attractions not too far away

Excellent property. I would definitely stay again. Cleanliness was present. The breakfast was pretty good.

Check in staff was great. very nice location

breakfast was good; rooms spacious

Everything is good and well come people also

Convenient location to everything we wanted to do in Gatlinburg. Staff was friendly and accommodating. The breakfast was good for it it to be grab and go, with several choices each day.

Friendly staff Easy walk to strip nice beds and great view

The hotel was clean, safe, and comfortable. Also conveniently located close to Great Smoky Mountains NP!

What was unique was the water park area, especially nice for families.

Kaitlyn at the front desk.was amazing! Beds were clean and comfy. Bathroom floors and tub were filthy.

Super friendly staff! Let us do early check in n late check out. Awesome breakfast. Only negative was no restaurant on site, however many food places are walking distance.

Horrible stay. When I travel I look for hotels with a pool that you can swim laps to relax. I carefully chose this hotel from pics on line. They took them at crazy angles to make it appear to be larger, when I arrived and looked at it I noticed they took deceitful pics and was useless unless you want to bath in kids pea. The staff was also rude to us, and not worth the money.

Excellent staff at check in clean rooms large well kept common areas

Historic Nature Trail Gatlinburg TN

Hotel highlights

  • Walking distance to Gatlinburg Convention Center and Great Smoky Mountains National Park
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.


Property features

Guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and an arcade/game room.

Room options

Standard Room

1 Twin Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Accessible Tub)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible (Communication)

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Everyone (20) Couples (2) Family (9)
5
Everyone

everything clean and all attractions not too far away

By on Dec 25, 2023

Review comment responded on Jan 2, 2024

Hello Eli: I want to personally thank you for the 5 out of 5 review. We greatly appreciate it. We're glad that everything was up to your standards being clean at the hotel. We take great pride in our hotel and keeping all areas of it clean for our guest. We look forward to seeing you again in the near future. Have a great new year!!

5
Family Family with small children

Excellent property. I would definitely stay again. Cleanliness was present. The breakfast was pretty good.

By on Jun 17, 2023

Review comment responded on Jun 19, 2023

Good day and thank you for taking the time to write a review. We are happy to hear that you had a great experience staying with us. We hope to see you again in the near future. Have a wonderful day.

5
Everyone

By on Nov 28, 2022

5
Family

Check in staff was great. very nice location

By , from Jordan on Aug 30, 2022

Review comment responded on Aug 31, 2022

Thank you, David, for the review and five star. We hope to have you back with us again soon. Have an amazing day.

5
Family with small children

breakfast was good; rooms spacious

By on Apr 8, 2022

Review comment responded on Apr 11, 2022

Hello and thank you kindly for the rating. We greatly appreciate you staying with us and we hope to see you back again in the very near future. Have a wonderful day.

3
Everyone

By on Dec 29, 2021

5
Family with small children

Everything is good and well come people also

By on Jul 6, 2021

Review comment responded on Jul 8, 2021

Thank you for the review and the five star rating. We hope all is going well with you and yours and that you can come back our way very soon.

5
Everyone

By on Apr 15, 2021

Review comment responded on May 17, 2021

Thank you for the five star.

5
Everyone

By on Mar 16, 2021

Review comment responded on Apr 4, 2021

Thank you for staying with us during your visit to Gatlinburg. Thank you for the five star and we hope that you will be back very soon. Have a wonderful day.

5
Everyone

By on Dec 18, 2020

Review comment responded on Dec 22, 2020

Thank you for staying with us and for the five star. We hope that you have a wonderful holiday.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

322 Historic Nature Trail, Gatlinburg, TN 37738
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