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Holiday Inn Express Gatlinburg Downtown by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

An indoor water park with various water features including slides and water jets.
A lobby with a stone fireplace, blue chairs, and a wooden bench.
A spacious lobby with a central seating area, multiple tables, and a high ceiling with recessed lighting.
A buffet with labeled food stations including omelets and cheese.
A hotel with a covered entrance, stone facade, and illuminated signage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪6 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, an air conditioner, and a window with blinds.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (LEISURE)

A bed with white bedding and a wooden headboard.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A modern hotel room with a large bed, a desk with a microwave, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a microwave, and a refrigerator.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with two beds, a desk, a microwave, and a refrigerator.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, desk, and kitchenette.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a kitchenette.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communication)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a coffee maker.

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk with a microwave, a chair, and a small table.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown by IHG while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Ripley's Believe It Or Not Museum - 6 min walk - 0.4 miles
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 8 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • Pancake Pantry

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Guests of Holiday Inn Express Gatlinburg Downtown by IHG enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.
Recreational amenities at the hotel include an indoor pool.

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9.0 out of 10, Wonderful, 2,385 reviews
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Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 16.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Aug 30, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is there parking available at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a casino on the premises?

No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express Gatlinburg Downtown by IHG?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and a free daily breakfast.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express Gatlinburg Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Gatlinburg Downtown by IHG though service animals are welcome.

Does Holiday Inn Express Gatlinburg Downtown by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Gatlinburg Downtown by IHG?

The closest major airport to Holiday Inn Express Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the kids loved the waterpark
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well maintained, had plenty of towels and soaps.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Izaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, the breakfast was amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect with kids.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the indoor water park for my kids, very convenient location so we could walk to most of the places we wanted to go, and loved waking up to a nice breakfast buffet every morning.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast!
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very roomy and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay all around!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in. Excellent for kids and teens who enjoy indoor waterparks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great location, excellent amenities very friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and room, friendly staff, great swimming pool and water park
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room could use improvement pool area was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, and the Splash Hollow (indoor water feature) great for the kids/grandkids!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Clean, great bed, great breakfast!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The whole family has fun on the water slides and pool. It is great to keep the kids satisfied when we are exhausted and don’t want to be out shopping and sightseeing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, spacious rooms, great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Imonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor splash pad! And it was so close to the strip
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mike

Room was clean, the property was close to attraction, Staff was friendly and answered all questions
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very nice amd clean, the staff was always nice and pleasant. The guys at the front counter was great. Very well recommended and pleasure to be there. My next trip will be here with you all
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean, friendly, great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and breakfast was great. Receptionist LeeAnna went out of her way to help us with car issues!! Easy on and off the hwy. Quiet at night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Yes we really enjoyed it
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great! Staff was nice.
Stayed 3 nights in Mar 2026