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Mountain House Inn Gatlinburg

2.0 star property

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Photo gallery for Mountain House Inn Gatlinburg

Combined shower/tub, free toiletries, hair dryer, towels
2 outdoor pools
Standard Room, 2 Queen Beds | Individually decorated, individually furnished, desk, laptop workspace
Luxury Apartment | In-room dining
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Apartment

Individually decorated, individually furnished, desk, laptop workspace

Luxury Apartment

  • Mountain view
  • 452 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Gatlinburg

Mountain House Inn Gatlinburg places you within a 10-minute stroll of popular attractions such as Ripley's Aquarium of the Smokies and Anakeesta. This 57-room hotel has 2 outdoor pools along with private in-room pools and conveniences like free in-room WiFi.

What's nearby

  • Anakeesta - 6 min walk - 0.4 miles
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 8 min walk - 0.4 miles
  • Gatlinburg Space Needle - 8 min walk - 0.4 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Pancake Pantry - ‬6 min walk

About this property

Mountain House Inn Gatlinburg

Guests staying at Mountain House Inn Gatlinburg enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. Additional amenities include a seasonal outdoor pool, a vending machine, and a picnic area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include private pools, furnished balconies, and refrigerators.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Private pool

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Mountain House Inn Gatlinburg?

Mountain House Inn Gatlinburg offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mountain House Inn Gatlinburg?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Mountain House Inn Gatlinburg on May 11, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mountain House Inn Gatlinburg?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg SkyPark less than a mile away.

Is there parking available at Mountain House Inn Gatlinburg?

Yes, self parking is offered for free at the hotel.

Does Mountain House Inn Gatlinburg feature a casino at the property?

No, Mountain House Inn Gatlinburg doesn't have a casino.

Will I find an indoor pool at Mountain House Inn Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from May until September.

What do couples enjoy most about Mountain House Inn Gatlinburg?

Couples staying at this hotel will value amenities like a private pool, a mountain view in some guestrooms, as well as 2 outdoor pools.

Are there hot tubs at Mountain House Inn Gatlinburg?

No, there isn't a spa tub at this hotel.

Does Mountain House Inn Gatlinburg feature a restaurant that includes a breakfast menu?

No, Mountain House Inn Gatlinburg doesn't have a restaurant that serves breakfast.

Will Mountain House Inn Gatlinburg allow pets to stay for free?

No, pets aren't allowed at Mountain House Inn Gatlinburg though service animals are welcome.

Are there connecting rooms at Mountain House Inn Gatlinburg?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mountain House Inn Gatlinburg?

The closest major airport to Mountain House Inn Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Are there rooms with balconies at Mountain House Inn Gatlinburg?

Yes, every guestroom at Mountain House Inn Gatlinburg comes with a furnished balcony and some offer mountain views.

Mountain House Inn Gatlinburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, amenities
Found trash under the bed. Room was dirty. Also found shoes under the bed.
Stayed 3 nights in Dec 2025

2/10 Terrible

Lisa

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities
Mice dirt, mold, musty, all around just nasty
Stayed 2 nights in Dec 2025

10/10 Excellent

Tona

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Rooms were clean, old hotel, nice parking, friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Larry

Room Was clean and super convenient to downtown
Stayed 2 nights in Dec 2025

8/10 Good

Andriana

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Chipped wall. Old food and drinks in fridge when we checked in.
Stayed 2 nights in Dec 2025

6/10 Okay

Jeffrey

Stayed 3 nights in Dec 2025

6/10 Okay

Laura, Tallassee

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is in a convenient spot close to a lot of attractions, but the hotel itself is very outdated and in need of some remodeling.
Stayed 3 nights in Dec 2025

8/10 Good

Phillip

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Had everything I want/need in a motel room, and close to center of Gatlinburg at a great price. Would stay again.
Stayed 4 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Got there early but couldnt get room early, which was okay. We walked the strip, ate and shopped. We went back to get the room, the key wouldnt work. We were given the next room over. Man running front desk was nice. The rooms are very out dated. Mirror and walls were dirty. Heat worked well as it was only in the high 20's the second day. You get what you pay for! If youre looking for a great location thats close to the strip, with no frills, this is your place.
Stayed 1 night in Dec 2025

6/10 Okay

John

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was very dated but clean. Several items in the room were missing or damaged like no toilet paper holder bar, sink light globe was broken and several switches operated nothing. The exterior lights were not on and we had to use our phone light to guide us up the stairs and to our room. There was no tissues in the room. Very limited electrical outlets for phone chargers etc. Good price but you get what you pay for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Geneva

Stayed 2 nights in Dec 2025

10/10 Excellent

Stacy

Stayed 4 nights in Nov 2025

10/10 Excellent

shown Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
All within walking distance
Stayed 3 nights in Nov 2025

10/10 Excellent

Linette

Traveled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Connie

Stayed 1 night in Nov 2025

6/10 Okay

Francisca

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Dustin

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room smell terrible the batteries in the remote control to the TV didn't work they said they would bring batteries they never did I thought the staff up front and the lobby was super rude and unwilling to help I won't ever ever do that again
Stayed 2 nights in Nov 2025

8/10 Good

Kent

Liked: Cleanliness
Room was clean and facilities were good. Easy access to Pancake Pantry.
Stayed 2 nights in Oct 2025

6/10 Okay

Dion

Liked: Staff & service
Disliked: Amenities
Hotel is a little bit dated and didn't have hot water
Stayed 2 nights in Nov 2025

6/10 Okay

Coulter

Traveled with partner
Disliked: Amenities
The room was in good condition and the staff was nice and the inn was within walking distance of the village and the sky bridge, however we didn’t have hot water in the shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to find an old school hotel that uses real keys and real hospitality. I know eventually it will turn into corporate high-rise hotels or whatever, but it was really nice to stay with local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gagandeep Singh

Stayed 1 night in Oct 2025

6/10 Okay

Heath

Traveled with family
Disliked: Property conditions & facilities
Just needs to be updated. I did not like the fact that you could see daylight under the door! Beds were SUPER comfortable though. Bathrooms shower needs updated. I personally think that it should be a law that all bathrooms should have shower wands! I would stay here again though.
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie Bruce, HARPERS FERRY

Disliked: Cleanliness, property conditions & facilities
OLDER motel WAY LESS expensive than others in the area. Beds were clean and comfortable. Room needs upkeep/maintenance/repair. Wall paint chipped/cracked. Very small refrig's inside was almost completely block with ice. Sink faucet nozzle filter possibly partly clogged as thin stream only comes out of one side of nozzle. Stairwell light to 2nd floor rooms burned out/not working. Location is very good as only about 2 easy walking blocks to center of main drag in town. Plenty of parking space. Upon checking in - room key was in envelope with name taped to outside of office door (several other people's reservations also). Office was closed. Most other hotels/motels in area were sold out or almost and according to Expedia and I got the last one at this place.
Stayed 3 nights in Oct 2025

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