Nice hotel indoor pool
Could be better taken care of. Needs some cleaning and work done.
We thoroughly enjoyed the indoor pool and hott tub area. The free breakfast was plentiful, with lots of different options to please everyone. We are very pleased with our stay.
The elevator would not stay open when you tried to hold it back. My sister wound up spilling HOT coffee on her hand the first day. The second day, the elevator would not stop because a staff person pushed my sister out of the way and the door ran over her foot. It took her foot along with it to close and took a chunk off the top of her foot. The staff started to argue that it was her fault. She did not even have a chance to reach the inside button. They did not offer any first aid for her on either accident. We stayed 4 days and by the second day there was NO sausage and the eggs were crunchy from being reheated the previous days. I told the guy to dump them in the garbage. Everything was better on Friday when we left.
hotel is very clean,great staff very helpful my stay was very great
Overall good hotel. Breakfast could use some TLC. Needs some cleaning on halls and common areas. Other than that it's a good option when visiting Galveston. 15 min from the beach
Very comfortable and cozy rooms. Staff was friendly and helpful. Breakfast was delicious.
Pauline was very friendly she checked us in and out. The pool was super user friendly, it was warm and salt water. The king suite was big with pull out sofa for kids. First stay at a Hampton Inn, but they are nice for sure.
Had a problem getting a decent car rental out of Houston ($700) so booked one down in Texas City for $280 for 8 days. Took a private drive limo for $125 and the hotel cost I was STLL below the Houston price. Car rental was a walk across the parking lot..perfect! And our return will be close enough for taxi to cruise. The staff were all friendly and helpful, the room was comfortable and clean and they did a good job of keeping it up although it was older. They even named their elevator (funny). In the morning I was shocked to see a mall connected to the Sears where we rented the car and thought 'this is a great deal' until we took a walk and found the entire mall (except Sears) was shut down! Nice pool and exercise room. Buffett across the parking lot. I don't like buffets so cannot rate it, but their is food close by for a walk. This was a good deal for the price and I would recommend it.
Good friendly staff. Breakfast was okay. Loved my room
returned to room at 5:00pm on Sat afternoon and it was not cleaned yet. Had to go get our own clean towels and washcloths
We came in early to pick up our son in Galveston (20 miles south) early on Sunday Morning. Before we left we booked our reservation for August.
Within a short walk of Mall of the Mainland, Quality Inn Texas City I-45 is within a mile (2 km) of Gulf Greyhound Park. This 63-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
All 63 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are other standard amenities.
Guests of Quality Inn Texas City I-45 enjoy an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station and free newspapers.
Nice hotel indoor pool
Could be better taken care of. Needs some cleaning and work done.
Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. Additionally, we thank you for suggesting improvement points as mentioned in your review and we assure that they will be taken care of soon. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI gm quality inn suites
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI gm quality inn suites
We thoroughly enjoyed the indoor pool and hott tub area. The free breakfast was plentiful, with lots of different options to please everyone. We are very pleased with our stay.
The elevator would not stay open when you tried to hold it back. My sister wound up spilling HOT coffee on her hand the first day. The second day, the elevator would not stop because a staff person pushed my sister out of the way and the door ran over her foot. It took her foot along with it to close and took a chunk off the top of her foot. The staff started to argue that it was her fault. She did not even have a chance to reach the inside button. They did not offer any first aid for her on either accident. We stayed 4 days and by the second day there was NO sausage and the eggs were crunchy from being reheated the previous days. I told the guy to dump them in the garbage. Everything was better on Friday when we left.
Subject: Your recent stay at Quality Inn in Texas City Dear Cathy We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI gm
hotel is very clean,great staff very helpful my stay was very great
Subject: Your recent stay at Quality Inn in Texas City Dear Zake We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI gm
Overall good hotel. Breakfast could use some TLC. Needs some cleaning on halls and common areas. Other than that it's a good option when visiting Galveston. 15 min from the beach
Subject: Your recent stay at Quality Inn in Texas City Dear Anonymous We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI gm
Very comfortable and cozy rooms. Staff was friendly and helpful. Breakfast was delicious.
Pauline was very friendly she checked us in and out. The pool was super user friendly, it was warm and salt water. The king suite was big with pull out sofa for kids. First stay at a Hampton Inn, but they are nice for sure.
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager