Dirty bathroom and doors
Nice clean and friendly
Waa mold or mildew in the toom on lamps and walls. Smelled horribly
Was close to our destination. Staff friendly. Room was clean and efficient.
Everything
Printers in business center not working.
We chose to stay here due to the short distance to the Galveston cruise terminal. Excellent property, with convenient access to restaurants and I-45 freeway. Clean rooms, friendly staff and a great hot breakfast. Thank you.
Great breakfast! Staff sent a text to check to see if we needed anything ahead of our stay, which I appreciated!
Tony was great!! He is a total asset and made up for a bathroom door that looked like an axe hit it and was painted. Carpet needed cleaning. Tony got me in early and had great restaurant recommendations!
It was excellent
Staff was very friendly, an easy going experience.
Our room was very clean and the staff were very friendly
Pictures lie. Old and run down. Smelly rooms. Not very friendly. Should be rated lower
My hotel room conditioner had been used previously and not replaced with new, there were stains in the bathtub and there a hole in the bathroom door (a large hole that looked like a bullet hole on only one side) - someone’s previous incidental that had not been addressed. When I tried to report the situation to the front desk below he said he couldn’t do anything until day staff. He told me he left a note for a manager to call me back and I have not been called back. I do not recommend this hotel. I have and can provide pictures
Its close enough to go either to Galveston or the direction of Seabrook etc. Easy on of roads and quiet even though right on Hwy 146
Best Western Texas City places you within a 10-minute drive of popular sights such as College of the Mainland and Bayou Golf Course. This 65-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free buffet breakfast is served each morning from 5:30 AM to 9:30 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also available.
Guests of Best Western Texas City have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Dirty bathroom and doors
Hello Robert,We apologize for the inconvenience caused. Our housekeeping team will address the cleanliness issues promptly. Thank you for bringing this to our attention.
Hello Panhia, It was our privilege to earn your business and we hope to host you again on your next trip.
Nice clean and friendly
Hi Mary, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.
Hello lynda,Thank you for sharing this rating, and we welcome you to visit us again anytime.
Waa mold or mildew in the toom on lamps and walls. Smelled horribly
Please accept my apologies. We will take care of this asap. thank you for letting us know.
Was close to our destination. Staff friendly. Room was clean and efficient.
Hi Lynda,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.
Everything
Hello David,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.
Printers in business center not working.
Hello Michele,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to someday have another opportunity to host your stay.
We chose to stay here due to the short distance to the Galveston cruise terminal. Excellent property, with convenient access to restaurants and I-45 freeway. Clean rooms, friendly staff and a great hot breakfast. Thank you.
Hello Don,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and your insights regarding our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.
Hello Jazaline,Thank you for sharing your feedback with us. We regret to hear that your stay with us did not meet your expectations. Our goal is to provide a comfortable and enjoyable experience for all our guests. We encourage you to reach out to our management team directly, as they would appreciate the opportunity to address your concerns.