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Recent guest reviews

Pictures lie. Old and run down. Smelly rooms. Not very friendly. Should be rated lower

My hotel room conditioner had been used previously and not replaced with new, there were stains in the bathtub and there a hole in the bathroom door (a large hole that looked like a bullet hole on only one side) - someone’s previous incidental that had not been addressed. When I tried to report the situation to the front desk below he said he couldn’t do anything until day staff. He told me he left a note for a manager to call me back and I have not been called back. I do not recommend this hotel. I have and can provide pictures

Its close enough to go either to Galveston or the direction of Seabrook etc. Easy on of roads and quiet even though right on Hwy 146

The hotel was nice. But there was an oder in the entire hotel. Maybe from past floods.

Hotel was close enough to cruise parking destination. However the entire hotel had a mildew musty odor. It smelled like carpet had been wet n dried up but not shampooed or cleaned. I brought deodorizers for my room. I really wanted to change locations. Spent alot of time gone out of hotel because of the smell

we had a nice stay, staff very friendly and helpful

Far enough away from the noise. Close to Galveston and nearby towns. Enjoyed the stay

Had to get a room unexpectedly at the last minute close to midnite. After the 11 hou car trip, staff Staff kind and helpful even telling us where we could get food delivered so late. A+ to the night staff and room!!

We stayed here on a business trip for 3 days and 2 nights. I read the reviews prior to booking and it seemed like the best choice in this particular location. It was only a few miles from the convention center (business location) and about 15-20 minutes from Galveston. They have everything you need, even the things you may have forgotten. I needed to make copies of documents at the last minute. The business center provided the tools I needed, and it was free of charge. We did not use the pool. It was small, but clean. The breakfast was good. There were scrambled eggs, sausage, biscuits and gravy, and of course the waffle maker. Awesome! They also had fruit, bagels, yogurt, coffee, juice and other continental type items on the menu. Our room smelled fresh and clean each day. I would recommend this hotel.

The A/C, toilet, and cable in the room did not work. The carpet in the room was a trip hazard as it had not been layed flat instead it moved caused a bubbled up area hence a trip hazard. The floor tiles in the bathroom were loose. Had to fix the toilet so that it would flush. Had to fix the cable box to it possible to watch tv. A room should have a working A/C, toilet, TV and no trip hazards. The customer should not have to fix things in a hotel room. Instead everything should be working correctly in a hotel room for the customer.

Overall hotel was good... The only thing that was a minus was the odor that hit you when you walked in the doors... It wasn't pleasant and it kinda was in the rooms... But then you get over it...

Good staff and fast service if location is not important.

It was not bad at all. Good overall location. Continental breakfast could have been better and being I drove 8 hours to get there they could have let my girlfriend take it to my room. Had to wake up and go to the dining area to go get it. It was like high school lunch. I was tired and she wanted to surprise me so they ruined that.

The room was clean, the pool was nice, the pillows were comfy. I would stay there again!

This hotel was very clean, and confortable. The breakfast was very good with protein options. Lobby was small but that was not something we were looking for. The room was spacious and the bed was very very comfortable.

Room was large and nice, Bed was comfortable, pillows resembled marshmellows (short and fat). Could not check in until after 3pm - no rooms ready at 3pm check-in. Staff insisted on placing $100 hold on credit card for incidentals - never had to do that before! When we checked out, I insisted they check the room & remove the hold. It was a bit of a hassle. Overall, nice room and easy access to Kemah & Galveston.

The hotel was much better than the pictures showed! Service was good! My only complaint and this is just my own problem was the pillows were like marshmellows (short and fat)! Other that that we had no complaints! Great experience!

This was a work related trip with little extra circular activity

Highway 146 N Texas City TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Comfort Inn & Suites Texas City places you within a 15-minute drive of popular attractions such as College of the Mainland and Texas City Dike. This 65-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served each morning from 5:30 AM to 9:30 AM.


Rooms

All 65 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also available.


Property features

Guests of Comfort Inn & Suites Texas City have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Double Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites Texas City

Everyone (11) Couples (3) Business (3) Family (6)
2
Family with small children

Pictures lie. Old and run down. Smelly rooms. Not very friendly. Should be rated lower

By on May 25, 2020

Review comment responded on May 29, 2020

We apologize for the inconvenience you encountered during your stay and for taking the time to share your perspective and feedback. We appreciate your rating and will use this as a training opportunity for our team. Thank you again and we hope to get the chance to serve you again.

1
Everyone

By on May 9, 2020

Review comment responded on May 12, 2020

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2
Business Business

My hotel room conditioner had been used previously and not replaced with new, there were stains in the bathtub and there a hole in the bathroom door (a large hole that looked like a bullet hole on only one side) - someone’s previous incidental that had not been addressed. When I tried to report the situation to the front desk below he said he couldn’t do anything until day staff. He told me he left a note for a manager to call me back and I have not been called back. I do not recommend this hotel. I have and can provide pictures

By on Mar 7, 2020

Review comment responded on Mar 8, 2020

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

4
Everyone

Its close enough to go either to Galveston or the direction of Seabrook etc. Easy on of roads and quiet even though right on Hwy 146

By , from SE Texas on Feb 7, 2020

Review comment responded on Feb 7, 2020

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please do come see us again.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

4
Everyone

The hotel was nice. But there was an oder in the entire hotel. Maybe from past floods.

By , from Killeen Texas on Sep 17, 2018

Review comment responded on Sep 18, 2018

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

3
Everyone

Hotel was close enough to cruise parking destination. However the entire hotel had a mildew musty odor. It smelled like carpet had been wet n dried up but not shampooed or cleaned. I brought deodorizers for my room. I really wanted to change locations. Spent alot of time gone out of hotel because of the smell

By on Aug 10, 2018

Review comment responded on Aug 10, 2018

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

5
Everyone

we had a nice stay, staff very friendly and helpful

By , from LOUISIANA on Jul 21, 2018

Review comment responded on Jul 22, 2018

Hi Allen, Our aim is to provide our guests comfortable and accommodating experience, and we are very pleased to hear that we achieve. We hope to impress you again during your next visit.

5

quiet location

Everyone

Far enough away from the noise. Close to Galveston and nearby towns. Enjoyed the stay

By , from oklahoma on Oct 31, 2017

Review comment responded on Nov 12, 2017

on behalf of our hotel staff, I want to let you know how delighted we wee to receive your kind words of praise regarding our hotel. Thank you and we look forward to serving your future lodging needs.

5

night staff was awesome!!

Everyone

Had to get a room unexpectedly at the last minute close to midnite. After the 11 hou car trip, staff Staff kind and helpful even telling us where we could get food delivered so late. A+ to the night staff and room!!

By , from Hot Springs Ark on Oct 22, 2017

Review comment responded on Nov 12, 2017

on behalf of our hotel staff, I want to let you know how delighted we were to receive your kind words of praise regarding our staff. It is truly rewarding when a guest recognizes our staff's efforts and takes time to say thanks. again thank you for your kind words and we look forward to serving your future lodging needs.

Comfort Inn & Suites Texas City

320 Highway 146 N, Texas City, TX 77590
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