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Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property
Hotel connected to a shopping center in Gallup with 10 restaurants

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Photo gallery for Quality Inn & Suites Gallup I-40 Exit 20

Lobby
Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi
Premium bedding, down comforters, iron/ironing board, free WiFi
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1500 W Maloney Ave, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min walk‬
  • Place, Plaza del Norte
    ‪2 min drive‬
  • Place, El Morro Theatre
    ‪2 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower) | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
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The price is $124
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Total with taxes and fees
Best Western Plus Gallup Inn & Suites

About the neighborhood

Gallup

Quality Inn & Suites Gallup I-40 Exit 20 places you 10.3 mi (16.5 km) from Red Rock State Park. This 71-room hotel welcomes guests with conveniences like 10 restaurants, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Gallup, and a short drive from Rio West Mall and Plaza del Norte.

What's nearby

  • Rio West Mall - 5 min walk - 0.3 miles
  • Richardsons Trading Company - 1 min drive - 1.7 miles
  • Rex Museum - 1 min drive - 1.7 miles
  • Plaza del Norte - 2 min drive - 1.2 miles
  • El Morro Theatre - 2 min drive - 1.9 miles

Getting around

  • Gallup Station - 3 min drive
  • Albuquerque International Sunport (ABQ) - 132 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Denny's - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪3rd Street Tavern - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Quality Inn & Suites Gallup I-40 Exit 20

Hotel connected to a shopping center in Gallup with 10 restaurants
Quality Inn & Suites Gallup I-40 Exit 20 offers an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per pet, per night
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Frequently asked questions

Is a free cancellation option available at Quality Inn & Suites Gallup I-40 Exit 20?

Quality Inn & Suites Gallup I-40 Exit 20 offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Quality Inn & Suites Gallup I-40 Exit 20?

This hotel is located in Gallup within a short 8-minute walk of Rio West Mall. You'll also find Richardsons Trading Company and Gallup Cultural Center within a short drive.

Is parking available on site at Quality Inn & Suites Gallup I-40 Exit 20?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Quality Inn & Suites Gallup I-40 Exit 20 have a casino at the property?

No, Quality Inn & Suites Gallup I-40 Exit 20 doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Gallup I-40 Exit 20?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is Quality Inn & Suites Gallup I-40 Exit 20 good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 3 bars.

Are there hot tubs at Quality Inn & Suites Gallup I-40 Exit 20?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Inn & Suites Gallup I-40 Exit 20 have a restaurant that serves breakfast?

Yes, Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants, and serves free continental breakfast each morning.

Does Quality Inn & Suites Gallup I-40 Exit 20 allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Gallup I-40 Exit 20 for a fee of USD 35.00 per pet, per night.

Does Quality Inn & Suites Gallup I-40 Exit 20 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites Gallup I-40 Exit 20?

The closest major airport to Quality Inn & Suites Gallup I-40 Exit 20 is Gallup, NM (GUP-Gallup Municipal), which is 2.1 mi away (4 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites Gallup I-40 Exit 20?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Gallup I-40 Exit 20.

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

4/10 Poor

Kalman

Liked: Room comfort
Disliked: Staff & service
I needed a ground floor room for my wife who has trouble with stairs. I was bluntly told they had none. Since I was out of options I had to take the room. Won't stay there again.
Stayed 1 night in Nov 2025

6/10 Okay

Stanley

Traveled with partner
Liked: Property conditions & facilities
No elevator to second floor. Outside stairways. Room doors open to walkway. Old motor court feel.
Stayed 1 night in Nov 2025

6/10 Okay

Joan

Traveled with group
Liked: Staff & service, amenities
Room was dated but comfortable. Could not split bill with my friend, which most hotels are able to do. Staff is friendly. Lots of highway noise. No elevator. Gallup is a railroad town so expect train noise wherever you do stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the eggs were particularly good.
Stayed 1 night in Nov 2025

6/10 Okay

Leah

Stayed 1 night in Nov 2025

4/10 Poor

Timothy A

Disliked: Cleanliness, property conditions & facilities
NO HOT WATER!!! PUT ME IN A ROOM THAT HAD AJOINING ROOM AND IT WAS NOISY. I HAD A RESERVATION SO SHOULD HAVE GOTTEN A MUCH BETTER ROOM!
Stayed 1 night in Nov 2025

10/10 Excellent

tyler

Liked: Cleanliness, staff & service
No problems nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Darin

Stayed 2 nights in Nov 2025

6/10 Okay

Judi

It wa.s ok all around. I prefer motels with inside hallways
Stayed 1 night in Nov 2025

8/10 Good

Jesus

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Check in was quick. Food was close by.
Stayed 1 night in Nov 2025

10/10 Excellent

Laverne

Traveled with family
Liked: Cleanliness, amenities
The fan was too loud and room was cold.
Stayed 1 night in Nov 2025

6/10 Okay

Nora J

no comment
Stayed 2 nights in Oct 2025

2/10 Terrible

david

Traveled with family
Disliked: Staff & service, amenities
Room was advertised as accessible with a roll in shower there was no roll in shower and the room was not accessible any hand rails or accessibility aid where installed in unsafe and un-usable locations
Stayed 1 night in Oct 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome with the room the people the food the cleanliness the price complete package
Stayed 1 night in Nov 2025

8/10 Good

Jerilyn C

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The customer service.
Stayed 1 night in Nov 2025

8/10 Good

Jon, Colorado Springs

Good price for the room, the morning breakfast was a nice surprise - the only reason for a four star review was the all - night train horn from the close by train depot, that was the only downfall of the hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We didn't stay the night due to safety concerns. The door did not lock even with the deadbolt activated the door can be opened! Upon notifying the front desk, he said he "would check it out" but did not offer us another room. So, we checked out and will not return.
Stayed 1 night in Nov 2025

4/10 Poor

Marcella

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Pool had blood and used bandaids. They closed but didn’t clean till the next day.
Stayed 1 night in Nov 2025

10/10 Excellent

david

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Disliked: Amenities, property conditions & facilities
Worn out hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good area, friendly check in cant complain! I enjoyed the fact that i didnt have to take shampoo, conditioner, lotion just for an over night trip! This place was great for that and quiet too. Thank you for a great stay! We will book again with you.
Stayed 1 night in Nov 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is well lit, staff is friendly and efficient. Tv' could be brighter (no way to adjust on tv itself) get ready for a 3:00am train
Stayed 1 night in Nov 2025

8/10 Good

Winonah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes and yes! I was very surprised at how clean the rooms were also how comfortable the bed was. Also, the staff was very friendly especially the lady who was making the breakfast and keeping everything nice for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025