Island Palm Marina Villas2.5 out of 5.0
Recent guest reviews
The place isn't the greatest... semi clean, the staff isn't all that friendly however there are a few that are... gratuities are included in everything, this must be the reason some of the staff are not so friendly... the beach is beautiful, the pool is clean and large, there is a swim up bar for when they have a full house... I liked being accross the street marina side... It was quiet, the marina view is nice, there is a very hot tub there, no kids... Plenty of parking for rentals ( highly suggested for extended stays)... They will try to pitch you to buy with a not so great breakfast and show you a room which of course exists nowhere but for presentation... I would go again, I would just do it differently, as there are cooking essentials there and when in the bahamas it is not about the room, but about the beach, ocean, locals and entertainment that can be found across the island... Seriously, amazing beach, loved the fish that swam around you.... The wifi was non existent for guests, nor had it been for months and highly doubt it will ever be.... there is a free shuttle to the market, the expensive tourist one....
MAIN POINTS ** THIS REVIEW IS FOR BOTH ISLAND PALM MARINA VILLAS AND ISLAND SEAS RESORT ** - Island Palm Marina Villas is basically disgusting, falling apart, and gets all the hand-me-downs that are no longer appropriate for the main resort. - Island Seas Resort is like a Motel 6 with a small kitchen. - Wi-Fi costs $14/day or $75/week, is very shotty at Island Seas and doesn't even reach Island Palm. - Save yourself the horrible experience and shell out a little more money for a better place. First off this is across the street from Island Seas Resort, it's the sister hotel to Island Seas but doesn't have it's own lobby or anything. It basically consists of a few buildings across the street from Island Seas. We booked a room at Island Palm because it was cheaper and we figured it would be Motel 6-ish. Motel 6 would have been a few large steps up from this place. I'll try to keep this short and sweet, here are the list of problems we encountered: - mosquitos, i got bitten 8, yes EIGHT times within the first TEN MINUTES of being in our room. luckily i brought a mosquito net with me otherwise i would've woken up covered in bites. if you choose to stay at Island Palm (I didn't have this issue after moving to Island Seas) I'd highly recommend bringing a bug net and keeping the bathroom light on with the door cracked so the mosquitoes get attracted to the light instead of you. - the sofa bed (at Island Palm) is really more like a bunch of old springs with a cover. if you plan to book a one bedroom and have someone sleep on the sofa bed i would reconsider. after pulling out the bed i immediately folded it back in because it was disgusting, stained, smelled, and was horribly uncomfortable. i ended up lying in an awkward position on the couch all night trying not to touch the edges of my mosquito net lest i be bitten. the next morning while i was trying to catch some z's in the bedroom my mom called to ask for another mattress to which they brought one with a large brown stain that smelled like a toilet. finally two tries later they brought a half decent one. the sofa bed at Island Seas is way better but still not that great. - we asked for extra sheets seeing as we weren't sharing a bed and they sent up old and literally torn sheets and a blanket that looked like it was just picked up from a dumpster - there was a mysterious puddle in the living room when we first entered. we're still unsure what it was. - the wifi is horrible at Island Seas and costs $14/day or $75/week and the signal doesn't even reach across the street to Island Palm - the kitchen light wouldn't turn on and there are no screens on the windows (both in Island Palm and Island Seas) so you can't open up a window for some fresh air without inviting in a million mosquitos. - lastly: ants, everywhere. little itty bitty tiny ones that get into everything from the fridge to sealed zip loc bags and tupperware. at one point my mom ate a handful from a tupperware of sunflower seeds not realizing there were ants in there until after she'd eaten them. when we called to complain (for the umpteenth time) they STILL didn't offer to upgrade us or move us to another room, so i told them we shouldn't be having so many issues and that we wanted to move rooms and after everything we've been through we MORE than deserve an upgrade, i was told we had to wait until the next morning and that we'd have to PAY for an upgrade. a few minutes later we hear a knock at the door, they sent someone over with insecticide to spray the room to which we declined because we didn't want to be breathing it in. luckily the woman they sent up, Romica, could tell we were frustrated after we told her about all the issues we've been having and she spoke to the front desk for us which finally got us moved THAT NIGHT to the main resort, Island Seas, which is by far WAY better. ISLAND SEAS IF YOU'RE READING THIS ROMICA SHOULD GET A RAISE! GENERAL NOTES ON THE RESORT: - all events were canceled indefinitely which left for some boring days when it was raining (except karaoke which was usually some local kids singing horribly) - the beach is REALLY tiny and has people soliciting you to buy conch shells, if you have a beach front room and want to relax on the balcony expect to have those same solicitors yelling up at you to purchase conch shells, i've seen this numerous times and spoke with a couple who actually asked for a room change because of it. - you can't walk more than a few feet into the water without shoes as it's very very rocky - far too many non-employee/guests at the resort. the employees' friends and children hang around often and at one point i was followed to my room after brushing off one of them who was hitting on me. it's really not a secure resort and security doesn't care that there are plenty of people who shouldn't be there hanging around and soliciting guests/making them uncomfortable. In general I was fairly uncomfortable at the beach as I'd be hit on by an employee's friend or soliciter at least once each time, completely unprofessional. - the resort consists of mostly middle-aged and up so there isn't a lot of socializing for the 20s set, while it would've been nice to have a few people in my age range to socialize with i did enjoy hanging out with the other guests. if you're the frat party type though you probably wouldn't like the environment. - ask how the sign out system for the beach towels works, we weren't told and were almost charged for stealing towels - the power goes out sometimes (not - our card keys would stop working every other day which meant we had to go back to the office, get a new pair, then we could get inside our rooms - the on-site convenience store has very little for very expensive - the bedroom mattress is incredibly hard, not necessarily a negative but just something to keep in mind
Resort very clean, the staff very helpful and courteous, everything closes early around 9 p.m. Swim up bar in in use as Sept is slow month. Activities on beach were non existent. Island Palm Marina Villas is part of the Island Sea Resort. Views from room were of marina. Very nice
This is a beautiful resort with friendly staff. I especially enjoy the complimentary pick up from airport, ferry, to grocery store and to the Lacaya market place. There were lot's of activities for vacationers at the resort. The food in the restaurant was excellent.
We should have known when we first walked in exhausted from travel at 3:00 pm (1 hour prior to check in) and the lobby was full of very unhappy people. I thought for sure they would let us check in early. not only could we not check in early, but the room would not be ready at 4:00. There were no clean towels in the room, which we did not even get until the FOLLOWING day. yuck. When we first arrived, My husband and i were quickly passed off to a very nice lady who proceeded to attempt to sign us up for a free breakfast or lunch the next day (ummm, our vacation...) to try and entice us to buy into the time share. I would have possible considered? if my room was ready (it was not- and we never got clean towels until the following day) but would NOT consider. We were tired and this was ridiculous. The room itself was quite nice, quiet and spacious. Full kitchen, although it was missing the coffee pot, no coffee provided, the remotes to the tv didn't work, and the ceiling fan in the bedroom didn't work. The a/c was very loud and right in my ear. Maintenance did fix the ceiling fan after the first day and we chose to turn off the a/c and just use the fan. The ladies at the outside bar looked over worked and tired and the drink (rum punch) was terrible. The pool was pretty and kid friendly but we chose to swim in the ocean. The beach was very lovely, however, another lady approached during a walk, again trying to sell timeshare at another facility. But these are the islands.
I had stayed here a while ago, and we had a great time. When we called to make a new reservation, we were told that the marina view units had been "rebranded" as the Island Palm Marina Villas. We came over to fish, and it was great to have a boat pick us up at the dock outside our doors each morning! We had stayed previously in both the marina units and the main horseshoe, and the buildings and units are alike all around. The accommodation is a well equipped, full apartment. The marina complex is just across a lane from the main lobby, and the units have water views. The resort is not a hotel in the normal sense. There is a nice exercise room (and a massage room), the beach is beautiful, there are all kinds of family activities, but this is not a hotel type resort - things wind down by midnight (no late nite), no room service (you have a kitchen!), but they do have a great concierge/reservation desk that was very helpful. The staff is very nice, but they may do things at a slower pace than most people are used to, so relax! We used the on site sundries store, and we used the shuttle to Port Lucaya several times, and there is a grocery store over there. The on site restaurants are good, and there are some little kiosks on the beach that are good. If you want late night and extensive pampering, then this property may not be what you want. For a family who wants a good value and a nice "home away from home", this is just the place!
Had a 1/1 furnished condo at the Island Palm Marina Villas, which is what appears to be a former apartment complex across the street from the 'mother' property, Island Seas Resort (none of the taxi drivers at the airport know of 'Island Palm Marina', so be sure to tell them Island Seas). While the staff are very friendly and helpful and the beaches quiet and gorgeous, the rooms offer very poor comfort. The bed was old and worn, and there was a big piece of plywood between the mattress and box spring (really?!!) The pillows felt and looked like a big bag of popcorn, and the AC units in the windows are very loud. The one in the bedroom was less than 2 feet from the bed. The power went out several times during the night, setting off the smoke alarm and the clock on the stove, both of which are quite startling to awake to when you don't know what the alarm is for. Thanksgiving Day, while attempting to prepare the holiday meal, the power went off at least a dozen times. The main resort, Island Seas, has generators on the property, but not so at Island Palm. Verrrrry frustrating to try and make and enjoy a meal with this going on, especially in the dark and without flashlights or a means to light candles. But - again, the staff are wonderful, the beach is gorgeous, and the scuba diving is superb! I hope they manage to upgrade this property; I would return if so improved.
- Free parking
- Onsite dining
- Fitness center
Located in Williams Town, Island Palm Marina Villas is within a few miles (5 km) of sights such as Port Lucaya Marketplace and Cooper's Castle. This 72-room condo property has conveniences like 2 restaurants, a marina, and free self parking. Also close to this Freeport condo are Reef Golf Course and Count Basie Square.
Enjoy dining at the condo's 2 onsite restaurants: Seagrape Grille specializes in Italian cuisine, and serves breakfast; dinner, or Coconuts offers relaxing ocean views.
All 72 air-conditioned condos feature kitchens and space to spread out with living rooms and dining areas. TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs and hair dryers. Coffee makers, ceiling fans, and phones are also standard.
Guests staying at Island Palm Marina Villas enjoy access to a marina, a fitness center, and a spa tub. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach condo include WiFi in public areas, laundry facilities, and barbecue grills.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 7 reviews