2/10 Terrible
Shelli
Traveled with partner
Apr 27, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we checked in and the lady at the desk spoke no English. We had to point to envelope with our name on it. This was at 3:30pm. We got to our room and I noticed it was not the room we booked. We booked an executive suite and the room given was in a lodge. Major downgrade. I went back to desk no one in site. I tried calling number on paper given in our welcome envelope no answer no call back or entire stay. I tried going to front desk multiple times no one was there though out the weekend. I didn’t see any staff at all until evening time for dinner which wash one lady that spoke no English. Finally someone appeared just in time to collect payment and disappeared again before I could inquire of room mix up. This place is very outdated, dirty and in need of major repairs. If you’re looking for BnB experience this is not it! They leave free breakfast out buffet style cold and not great. Leaving a bus bin to put your dish in when done. There is a saloon that opens at 7:30 one man in the bar very nice. Boy very limited drinks and very ran down . Glasses still had lipstick on them. If I could include photos I would. Outdated window unit in room barely working, big wind fan to help keep cool. Furniture broken down smelly. Glass edges exposed on broken furniture. Lamp broken in bathroom for light. Hold in bath mats. My advice for over $700 find another property. Very misleading website and photos! trash bins over flowing, trash and debri all over grounds. Several cats
Shelli
Stayed 2 nights in Apr 2025