Popular property highlights

Outdoor pool
Business center
Laundry facilities
Smoke-free property
Grocery/convenience store

Located in Kingfisher Bay, Mercure Kingfisher Bay Resort Fraser Island is 6.7 mi (10.8 km) from Lake McKenzie and 8.8 mi (14.1 km) from Central Station. This 152-room, 4-star hotel has 3 restaurants and a bar/lounge, along with an outdoor pool. Hervey Bay Botanic Garden is 18 mi (28.9 km) from the hotel, which is on the beach.

Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 6:30 AM to 10 AM.

Mercure Kingfisher Bay Resort Fraser Island's 152 rooms are air-conditioned and provide balconies, refrigerators, and coffee makers. Guests can expect to find WiFi and LCD TVs with cable channels. Hair dryers, phones, and ironing boards are also standard.

Rooms

At Mercure Kingfisher Bay Resort Fraser Island, guests have access to an outdoor pool, an outdoor tennis court, and WiFi in public areas. If you drive, self parking is AUD 20 per night, or you can take advantage of the airport shuttle (available on request) for AUD 23.00 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include 2 meeting rooms, a business center, and a computer station.

Property features

  • Onsite dining
  • Outdoor pool
  • WiFi in rooms and public areas (fees apply)
  • Spa services

Highlights

Mercure Kingfisher Bay Resort Fraser Island

Hotel Amenities

Hotel Amenities

Mercure Kingfisher Bay Resort Fraser Island features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. 2 meeting rooms are available. This beach hotel also offers spa services, tour/ticket assistance, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a ferry terminal shuttle. Onsite parking is available (surcharge).

Mercure Kingfisher Bay Resort Fraser Island is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Breakfast available (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 152 
  • Porter/bellhop 
  • ATM/banking 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Bar/lounge 
  • 24-hour front desk 
  • Wedding services 
  • Computer station 
  • Pool umbrellas 
  • Billiards or pool table 
  • Shopping on site 
  • Luggage storage 
  • Meeting rooms 2 
  • Beach bar 
  • Outdoor tennis court 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Number of meeting rooms - 2 
  • Smoke-free property 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Outdoor pool 
  • Business center 
  • Ferry terminal shuttle (surcharge) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Picnic area 
  • Poolside bar 
  • Number of restaurants - 3 
  • Tennis on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( AUD 15.00 per 24-hour period )

Available in some public areas: Wireless internet access ( AUD 15.00 per 24-hour period )

Parking

Self parking (surcharge)

Room Amenities

Mercure Kingfisher Bay Resort Fraser Island offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Fraser Island hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Balcony 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Refrigerator 
  • Coffee/tea maker 
  • Cable TV service 
  • In-room massage available 
  • Private bathroom 
  • Room service 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • HDTV 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • LCD TV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Room service is available.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site 
  • Ecotours on site 
  • Fishing on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Beach volleyball on site 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 25 per stay.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 25 per stay
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Kingfisher Bay
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Fraser Island

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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