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JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil

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Photo gallery for JW Marriott Hotel Frankfurt

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Lobby
55-inch LED TV with digital channels, TV, iPod dock
Junior Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Parking available

Explore the area

View in a map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪1 min walk‬
  • Place, Römerberg
    ‪7 min walk‬
  • Place, Frankfurt Christmas Market
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Suite, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Innenstadt
  • Pool
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8.6 out of 10, Excellent, 1,002 reviews
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About the neighborhood

Frankfurt

Located in Innenstadt, JW Marriott Hotel Frankfurt is adjacent to MyZeil and within a 10-minute walk of other popular attractions like Römerberg. This 218-room hotel welcomes guests with 2 restaurants and conveniences like an indoor pool and free in-room WiFi. Centrally located in Frankfurt, the hotel is connected to a shopping center and also a short walk from Alte Oper and Frankfurt Christmas Market.

What's nearby

  • MyZeil - 1 min walk - 0.1 miles
  • Hauptwache - 2 min walk - 0.1 miles
  • Römerberg - 7 min walk - 0.4 miles
  • Frankfurt Christmas Market - 9 min walk - 0.5 miles
  • Alte Oper - 9 min walk - 0.5 miles

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬4 min walk
  • ‪Galeria Sky Lounge - ‬3 min walk
  • Chipotle Mexican Grill
  • ‪Max on One - ‬1 min walk
  • ‪Pommes Freunde - ‬5 min walk

About this property

JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil
Guests staying at JW Marriott Hotel Frankfurt enjoy an indoor pool, a gym, and a sauna. If you drive, self parking is EUR 45 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 160 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 55-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, sitting areas, and minibars are also available. Change of bedsheets is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • GRETA OTO Bar
  • GRETA OTO Frankfurt
  • JW Market

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall

Family friendly

  • Art supplies
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 100 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at JW Marriott Hotel Frankfurt?

JW Marriott Hotel Frankfurt offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see within easy reach of JW Marriott Hotel Frankfurt?

This hotel is situated in Innenstadt within a 10-minute walk of Römerberg, Alte Oper, and Frankfurt Christmas Market. You'll also find Festhalle Frankfurt and Deutsche Bank Park within a short drive.

Is parking available on site at JW Marriott Hotel Frankfurt?

Yes, covered parking is offered for EUR 45 per night. Accessible parking is also available for guests.

Does JW Marriott Hotel Frankfurt have a casino at the property?

No, JW Marriott Hotel Frankfurt doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Frankfurt?

Yes, this hotel has an indoor pool.

Is JW Marriott Hotel Frankfurt a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does JW Marriott Hotel Frankfurt have a hot tub?

No, but this hotel does have a sauna.

Does JW Marriott Hotel Frankfurt feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Frankfurt has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does JW Marriott Hotel Frankfurt allow pets to stay for free?

Although they can't stay for free, pets are welcome at JW Marriott Hotel Frankfurt for a fee of EUR 50 per pet, per stay.

Does JW Marriott Hotel Frankfurt have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Hotel Frankfurt?

The closest major airport to JW Marriott Hotel Frankfurt is Frankfurt Airport (FRA), which is 13.4 mi away (27 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 25.6 mi away.

Are there rooms with balconies at JW Marriott Hotel Frankfurt?

No, at JW Marriott Hotel Frankfurt, there aren't any guestrooms that list a balcony.

Reviews

JW Marriott Hotel Frankfurt Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 763 out of 1006 reviews
Rating 8 - Good. 147 out of 1006 reviews
Rating 6 - Okay. 48 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

Reviews

8/10 Good

Kenisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location with mall, restaurant and other shops in walking distance. Self-parking is certainly an issue...
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! Rooms were very clean and comfortable. I was alone so my room was smaller in size. Might have been a little small for two people. Location was great and staff was so helpful and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yi Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staffs, nice breakfast! Nice room!
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW Marriott is a close walk to everything. We really enjoyed our time here. The staff is lovely and always willing to help. The hotel is located right next to the mall with a supermarket, which is convenient. Everything that we wanted to visit (Romer, Stadel Museum, shopping area) was all about a 15 minute walk.
Stayed 3 nights in Jul 2025

10/10 Excellent

khaled

Business traveler
Liked: Cleanliness, staff & service, amenities
the property it self is very good, excellent staff, specially reception, front desk ,concierge, and porter excellent and very equipped gym but as JW Marriott then should have more dinning facilities, lack of swimming pool spa and sauna ,they wrote that it is in a neighbor place but actually it is not true it is out of the hotel completely you have to take your belongings with you to change there simply because it is not connecting with hotel. I think this must very clear for the client
Stayed 3 nights in Jul 2025

10/10 Excellent

Constance

Stayed 1 night in Jul 2025

4/10 Poor

Renyi, COLLEGE STATION

Stayed 1 night in Jun 2025

10/10 Excellent

Edlir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, high tech, new, room service excellent.
Stayed 7 nights in Jul 2025

6/10 Okay

Maureen

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Stayed 3 nights in Jul 2025

8/10 Good

Jason, Herndon

Stayed 3 nights in Jun 2025

10/10 Excellent

Trent

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delighted to get an upgrade to a room with a great view. It was very spacious and well appointed. We dined at the restaurant which was pretty good and the breakfast buffet was excellent. Staff were very warm, friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastically comfortable and luxurious beyond the price I paid. And the location couldn’t be more convenient.
Stayed 1 night in May 2025

10/10 Excellent

Hongyan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, friendly stuff and it’s convenient location to attractions.
Stayed 3 nights in May 2025

10/10 Excellent

Abdulaziz

Stayed 3 nights in May 2025

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy recomendable, impecable, personal muy amable 100% recomendable.
Stayed 3 nights in May 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for convenience and great service at reasonable price. Book here I want to go back
Stayed 2 nights in May 2025

10/10 Excellent

Woo Hyun, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs were kind and supportive. When we check-in, Mr Thomas greeted us happy and up-grade the room. Thanks to Ms. Roberta’s extending check-out time, we could take a rest before flight. When we check-out, Ms. julia helped us to take medicine accordingly. Many thanks to all staffs.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

glen

Business traveler
Disliked: Room comfort

Shoddy

Building renovations cause the hotel entrance to be a shoddy side door in a mall
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel’s location is perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diamondis

Traveled with partner
Liked: Amenities
Great location Great staff Had a wonder experience
Stayed 4 nights in Apr 2025

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