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Recent guest reviews

Quality, luxurious experience. Great value. Great service. Beautiful property. Ideal location.

Excellent hotel, the suite is beautiful and modern.

From the beginning no shuttle later during bougus fire drill forsed into the bar ignored by bar staff only to awake 7:00am to loud construction hammering untill 5:00pm where hotel staff no zero help a shower which leaked water over entire bathroom floor upon maintance arived 1.5 hours later after repeated calls from the front desk excuses a maid to walk in to to turn down unanoused at 10:00pm all in all I'd rather sleep at the busy mall next door with the bums for 450$ a night that the best room they had to offer what a waste as for Germany next trip Berlin or Munich no where close this hotel try somewhere else if in Frankfurt trust me please what a nightmare I wish I could do over hotel 6 is better

Perfect. The hotel was right next to the Christmas Market. It is also connected to a shopping mall with a grocery store. Perfect.

This is an AMAZING hotel! the rooms are huge and luxurious! The breakfast buffet is refined and plentiful.

A last minute booking for me and I found the Jumeirah to be wonderful. The location simply cannot be better for downtown Frankfurt. Prices are high for sure so try and book smartly.

Great property, however the billing system is pure fraud... We were charged multiple times for use of the mini bar when we never even used it. Staff didnt believe us until we had to have the general manager come to the room to confirm our claims.... Not at all impressed with the staff , seems that they treat you like a second class citizen unless your from the middle east...

Its a great hotel. Perfectly located but terrible in-room dining. I always test hotels in this category because I wake up a lot in the middle of the night and I'm hungry. Jumierah failed to deliver in this category and needs to work a lot on improving their product offering as well as the quality of food.

Thurn-und-Taxis-Platz 2 Frankfurt HE

Hotel highlights

  • Steps from Zeilgalerie and Zeil Shopping District
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Innenstadt, Jumeirah Frankfurt is next to popular attractions like Zeilgalerie and Zeil Shopping District. This 218-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's connected to a shopping center in central Frankfurt, and also a short walk from Stock Exchange and St. Paul's Church.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 1 PM.


Rooms

The 218 rooms are soundproofed and have an array of amenities, including iPod docks, sofa beds, and minibars. 40-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Espresso makers, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

At Jumeirah Frankfurt, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is EUR 32 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 145 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Junior Suite

King 1 | Twin 2 | Sleeps 3

Grand Deluxe Room

Twin 1 | King 1 | Sleeps 3

Deluxe Suite (Grand)

Twin 1 | King 1 | Sleeps 3

Skyline Deluxe Room King

King 1 | Sleeps 2

Guest reviews for Jumeirah Frankfurt

Everyone (5) Business (4) Family (1)
4
Everyone

By on Oct 9, 2019

Review comment responded on Oct 22, 2019

Dear Guest, thank you so much for taking a few moments to let us know how we are doing. We look forward to your next visit. Kind regards, Daniela Fette-Rakowski

5
Everyone

By on May 27, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Thank you for giving us a 5 out of 5 rating. It is truly nice to know that our efforts are paying off. We invite you to join us again soon and you can count on us to make your experience even more memorable. Kind regards, Jörg Stricker Interim General Manager

5
Friends

Quality, luxurious experience. Great value. Great service. Beautiful property. Ideal location.

By , from NYC on May 19, 2019

Review comment responded on May 24, 2019

Dear Maurice, Thank you for your kind words and for giving us a 5 out of 5 rating. It is truly nice to know that our efforts are paying off. We invite you to join us again soon and you can count on us to make your experience even more memorable. Kind regards, Jörg Stricker Interim General Manager

5
Everyone

Excellent hotel, the suite is beautiful and modern.

By , from miami on Jul 14, 2018

Review comment responded on Jul 17, 2018

Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt.

1

frankfurt waste

Everyone

From the beginning no shuttle later during bougus fire drill forsed into the bar ignored by bar staff only to awake 7:00am to loud construction hammering untill 5:00pm where hotel staff no zero help a shower which leaked water over entire bathroom floor upon maintance arived 1.5 hours later after repeated calls from the front desk excuses a maid to walk in to to turn down unanoused at 10:00pm all in all I'd rather sleep at the busy mall next door with the bums for 450$ a night that the best room they had to offer what a waste as for Germany next trip Berlin or Munich no where close this hotel try somewhere else if in Frankfurt trust me please what a nightmare I wish I could do over hotel 6 is better

By , from denver colo on Jan 15, 2017

5
Everyone

By on Oct 5, 2016

5

awesome location

BusinessTravelers

Perfect. The hotel was right next to the Christmas Market. It is also connected to a shopping mall with a grocery store. Perfect.

By on May 2, 2015

5

extroaordinairy hotel

Families

This is an AMAZING hotel! the rooms are huge and luxurious! The breakfast buffet is refined and plentiful.

By on Mar 14, 2015

5

wonderful location

BusinessTravelers

A last minute booking for me and I found the Jumeirah to be wonderful. The location simply cannot be better for downtown Frankfurt. Prices are high for sure so try and book smartly.

By on Feb 9, 2014

2

poor staff

BusinessTravelers

Great property, however the billing system is pure fraud... We were charged multiple times for use of the mini bar when we never even used it. Staff didnt believe us until we had to have the general manager come to the room to confirm our claims.... Not at all impressed with the staff , seems that they treat you like a second class citizen unless your from the middle east...

By on Jul 20, 2012

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